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Customer Service Supply Chain

Location:
Las Vegas, NV
Posted:
October 31, 2023

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Resume:

Todd Hosein

San Jose; Las Vegas

m 702-***-****

ad0rar@r.postjobfree.com

https://www.linkedin.co

m/in/todd-e-hosein-

8035365

EDUCATION

BA Economics,

BA Communication

Stanford University 1987-91

Andersen School UCLA 1994

Leavey School SCU 1996

LANGUAGES

English, Spanish

SKILLS

Account Mgmnt & Partner

Development

Management Consulting

Business Process Optimization

RACI Workflow Modelling

Financial Planning & Anal.

Sales Operations Mgmnt

Program Management

CRM – Salesforce.com

EXPERTISE

Hybrid Cloud

Datacenter Automation

IoT and Edge Computing

Supply Chain and Logistics

Master Data Mgmnt

Product Info Mgmnt

Customer Data Integration

Renewable Energy

Advertising, Media Buying

CERTIFICATIONS

LEED Green Associate

Project Management Prof

Lean Six Sigma Green Belt

NABCEP – PV Solar Design

Sandler Consultative Selling

STRENGTHS

Ethics, Integrity, Honesty

Dependable Trusted Advisor

Entrepreneurial Spirit

Creative Problem Solving

Work Ethic & Commitment

Team Oriented Leader

Supervising and Training

Cross-functional Teams

OBJECTIVE

To obtain immediate employment with William Hill Sports Book. EXPERIENCE

Sr Account Mgr, Gov’t & Higher Ed WW Grainger San Jose, CA 2022-2023

Average 104% attainment on monthly goal of $300 K, growing revenue in all accounts to over pre-pandemic level.

Manage all aspects of customer service, including onsite service counterparts, and extend network of key contacts cross-functionally and interdepartmentally.

Partner with manufacturers, distribution channels and third-party resources to drive competitive advantages.

Actively participate in district, regional and vertical teams to execute sales strategy and continuously improve team and operational efficiency.

Forecast monthly and quarterly sales and track metrics to improve customer service on multiple levels.

Manage onsite inventory of safety apparel and shoes, and other essential MRO items required on hand. Department Supervisor The Home Depot #6621 San Jose, CA 2020-2022

Managed 6 reports to execute daily operations and key deliverables for Electrical and Plumbing Depts.

Reported weekly to district and regional management on key metrics like sales, inventory availability, and shrink.

Surpassed $1.3 M quarterly commercial sales across all major product categories including MRO.

Pro Champion Award for Pacific North region in Q2, Q3 and Q4 of FY2021, Operations Associate of the Month for September 2021, Employee of the Month, Multiple Homer Awards including Platinum.

Consulted commercial and government accounts on leveraging THD contracts and services (eg Commercial Credit) to address core needs and improve profitability

Helped ProExtra contractors meet project commitments in Facilities, Maintenance & Repair Operations, Janitorial, Electrical, Plumbing, Construction and Landscaping.

E-commerce proficient - HomeDepot.com, QuoteCenter, OrderUp/ESVS, StockWise, Service Connect. President / Co-Founder TrinIT Consulting Las Vegas, NV 2018-20

Partnered with regional customers in Healthcare, Gaming, Hospitality, Retail and Banking to leverage cloud IaaS to improve data security and workflow automation.

Sr Cloud Solutions Account Exec Tech Data Clearwater, FL 2017-18

Guided partners’ digital transformation around subscriber-driven services, hybrid cloud best practices, IoT and edge technology, and secure mobility.

Drove partner adoption of Microsoft Azure, AWS, Google Cloud, Oracle Cloud, Cisco and IBM, averaging 102% of

$300 K quarterly MRR goal in Northwest territory.

Sr Solar Consultant Sunrun, Inc San Jose, CA 2015-16

Averaged 149% of $180K monthly quota, based on 132 kWp installed per month, in PG&E’s highly competitive Northern California market.

Federal / DOD Account Exec IBM Armonk, NY 2014-15

Drove hybrid cloud adoption around DOD compliance standards on datacenter optimization and security.

Implemented license catalogue for Dept of the Navy, SPAWAR and USMC. Closed 101% of $3.8M annual quota. Corporate Account Exec Intacct Corp San Jose, CA 2013-14

Closed $1.316 M in SLAs with project-based businesses in West and Central regions. Enterprise Account Exec Oracle America, Inc Redwood Shores, CA 2009-13

Grew Fusion Middleware licensing revenue with major accounts in Banking, Healthcare, Retail, and Public Sector. FY13 - 105% of $3.7M quota. FY12 - 111%, President’s Club. FY11 - 103%. Director Enterprise Sales i2 Technologies, Inc Irving, TX 2007-09

Launched MDM practice around $350M supply chain install base in Healthcare, Banking, Retail, Technology, closing $1.9M in four months pre-acquisition by JDA.

Supervised national sales team and reported directly to the CEO on strategy. Execution and results. Sr Global Sales Operations Program Mgr Sun Microsystems, Inc Menlo Park, CA 1996-2003

Closed 102% of quota for Telecom/SP West accounts, and delivered programs which generated $60 M of incremental sales.



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