Project Manager Customer Service
Resume:
L E A H J A N I N E
V O L Z
************@*****.***
Spanish Fort, AL 36527
PROFESSIONAL SUMMARY
I'm a single mother of 2 living in and loving Spanish Fort, Alabama Working with customers, design, home renovation, treating people right and making the project go smoothly is what I do. Building, seeing a project from start to finish and increasing the value of the community is my passion. SKILLS
Detailed oriented Knowledgeable of construction and materials
Punctual Commutative
Financial management Planning
Risk management Open minded
EXPERIENCE
Project Manager, SPC, Aug 2021 Current, Robertsdale, Al Bidding jobs
Oversee day to day operations
Working with customers on design
Plan ahead to prevent problems and resolve any emerging ones Obtaining permits
Build materials list
Coordinating special orders
Running 3 to 5 jobs at a time
Scheduling crews
Making sure all materials are on job site
Coordinating subs
Scheduling walk throughs
Seeing the job from start to finish
Owner/Operator, S & L Quality Home Solutions, LLC, Apr 2016 Current, Spanish Fort, AL Home renovation and remodeling
Bidding jobs
Helping customers with project design
Making customers visits a reality
Coordinating job
Making sure special orders are correct
LV
May 1999
Scheduling subcontractors
Overseeing day to day operations
According and payroll
Keeping job in budget and on time
See project from start to finish
Final walk
Project
Kitchen & Bathroom renovation
Door & window installation
Paint
Flooring install
Custom builds (barn doors, shutters, shelving, cabinets, ect) Project Manager, Kerby Custom Renovation, Nov 2019 Aug 2021, Loxley, AL
• Bid Jobs
• Oversee all aspects of the building process
• Work with Customers to bring concepts to reality
• Making sure all materials are on site
• Establish timetables
• Determine labor and material costs
• Ensuring the project is completed on budget and within scope.
• Working closely with subcontractors, building inspectors, and deliveries Pro desk Associate, Home Depot, Jan 2011 Apr 2016, Kahului, HI
• Primarily responsible for outstanding customer service • Ensuring transactions are handled quickly and accurately
• Transition Managed Account customers and quote building tasks to the PASA.
• Providing a safe working and shopping environment by following all safety policies and standards, completing specified safety training, immediately correcting hazards and unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, coworkers, vendors, or customers.
• Building relationships and providing service, as well as supportive work environments. Shop Manager, Maui Dive Shop, Dec 2003 Jan 2011, Kihei, HI
• Providing top knock customer service
• Showing customers how to use water sport equipment
• Inventory all merchandise
• Schedule employees
• Keeping all rental gear in excellent condition
• Scheduling boat dives, activities and dive classes. EDUCATION
High School Diploma
Ukiah High School Ukiah, CA
Stage Craft Design
Mira Costa College Carlsbad, CA
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