Customer Service Worker I

Spectrum = (**>)

Crystal Mosley

478-***-**** ***************@******.*** Milledgeville, GA 31061

SUMMARY

I’m very good worker I learn very fast and also sweet person to work with.

SKILLS

e Customer Service e ID Verification

e Payment Collection e Cash Register Operation

e Returns Processing e Cash Handling

e Payment Processing e Credit and Cash Transactions

EXPERIENCE

Cashier and Customer Service Associates, Walmart, May 2010-October 2023

2592 North Columbia St, GA

e Greeted customers and answered any questions they had about the store's products and

services.

e Verified that customers were of legal age to purchase alcohol or tobacco products.

e Operated cash register efficiently and accurately, processed payments by cash, check, credit

card, gift card or automatic debit.

e Counted money in cash drawer at the beginning of shift to ensure that amounts were correct

and have sufficient change.

e Issued receipts, refunds, credits or change due to customers.

e Stocked shelves with merchandise when needed.

e Answered customer inquiries regarding store policies and procedures.

e Processed returns and exchanges of merchandise in accordance with store policies.

e Balanced daily transactions on a computerized point-of-sale system.

e Conducted price checks for special orders or discounts as requested by customers.

e Assisted customers over the phone regarding store operations, product information and order

placement.

e Maintained cleanliness of checkout area including countertops, registers, windowsills and

floors.

e Ensured compliance with all safety regulations within the store environment.

Residential Dining Food Service Worker, Georgia War Veternam Home, September 2006-

December 2007

Milledgeville, GA

e Greeted customers, answered questions about menu items and made recommendations.

e Prepared food items such as salads, sandwiches, soups, and desserts according to recipes.

@ 9%

e Assisted in setting up the dining area by arranging tables, chairs, condiments, and decorations.

EDUCATION AND TRAINING

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