Program Coordinator Residential
Resume:
Brian Tuning
Cincinnatus, New York 13040
ad0r60@r.postjobfree.com
Education
Advanced Regents Diploma: 2005
Cincinnatus Central School
**** *********** ****, *** **rk 13040
2 Year College Education
Associates program: Music Performance
Degree not completed
SUNY Broome Community College
907 Front Street, Binghamton New York 13905
Employment History
Administrator: Residential Program Coordinator Madison Cortland ARC 10/2020-03/2021
3 Year College Education
Bachelor’s program: Health and Nutrition; Music Degree not completed
Roberts Wesleyan College
2301 Westside Drive, Rochester 14624
● Responsible for the review, approval, and preparation residential habilitation billing; including the completion of monthly tracking reports.
● Responsible for the review and approval of assessments, IPOP’s, site Plans of Protective Oversight. ● Ensures that all facets of the ISP, treatment plans, clinical plans are coordinated and implemented as indicated. ● Coaches, teaches and trains new residence managers and associate residence managers for a minimum two weeks in all
aspects of the residential operations such as: money management, recordkeeping, proper consumer care, and preferences, communication logs, health and safety issues, medication administration, activity sheets and timesheets, etc. Follows progress through orientation period and reports progress to management.
● Ability to work a flexible schedule to provide coaching, site visits and coverage. Flexibility allows for the mentoring of new residence managers, associate residence managers and for site audits.
● Promotes the CQL vision and mission as well as the ideals of the NADSP Code of Ethics and Core Competencies to all residential staff.
● Performs Personal Outcome Measure interviews as assigned.
● Ensures residents' Personal Outcome Measures are pursued at each site.
● Performs assigned residence management responsibilities in the absence of the manager, as directed by the department director.
● Completes essential functions of sister county in the absence of their residential program coordinator ● Trainer for agency and departmental training as assigned
● Represents the residential program in local, state, and agency committees as assigned
● Serves in the on call rotation schedule.
● May provide direct care as needed and to demonstrate appropriate care for the individuals we support. ● Maintains familiarity with agency and OPWDD regulations as they pertain to the residential services program. ● Maintains confidentiality of all persons served and contributes to the improvement of agency operations. ● Acts in accordance with policies, procedures, and the Agency Corporate Compliance Policy. Reports suspected or actual violations thereof to the appropriate party(s).
● TRAININGS, LICENSES, REGISTRATIONS: Full training of Agency Mandatory, Direct Care and Program Specific training/in-services; acceptable New York State Driver's License with 18 months driving history; clearance from OPWDD Criminal History Background Check; Work Skills Assessment
● REQUIRED SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or
governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
● PHYSICAL DEMANDS and WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Work Environment: The noise level in the work environment is usually moderate.
Residence Manager:
Madison Cortland ARC 8/2020-10/2020
● Participates in the development of Individual Service Plans, including but not limited to Residential Habilitation Plans, the Level of Supervision Care and Monitoring Guides/Protective Oversight for Treatment Team approved as necessary or required.
● Reviews documentation of Residential Habilitation Plans, medical records, notes, recreation calendars, task sheets, and communication logs daily.
● Develops and maintains the Residential Habilitation Plans.
● Responsible for completing E-scores and fire evacuation plans, annually, upon new admission or an E-score related to change of status.
● Interviews and makes hiring decisions for all approved direct care positions. Assures the hiring process is compliant with all agency and departmental policies.
● Liaison between neighborhood and program administration for any issues.
● Evaluates all new staff following the Orientation Checklist, agency policy and procedure, as well as household routine and site specific schedules.
● Oversee residents' finances to assure compliance with agency policy and regulatory requirements; refers staff to training as appropriate.
● Reviews staff time reporting and related reports for accuracy; approves timecards and related documents for payroll. ● Documents disciplinary actions of employees including any serious and/or questionable staff conduct and/or performance deficiencies.
● Supervises the orientation/training program for the residence.
● Ensures the reporting of incidents in a timely manner in accordance with agency policy.
● Assures compliance regarding ISPs, ensuring that plans are adhered to and updated as needs change. ● Schedules in-service training for assigned staff and assures attendance.
● Agency designated medication supervisor for assigned sites.
● Completes updates of DDPIIs. Performs any assigned audits.
● Gives medications as prescribed by Physicians, per OPWDD regulations.
● Distributes material, information, etc, from other departments in a timely manner.
● Ensures that all shifts are staffed at acceptable levels; performs direct care responsibilities as needed. ● Uses behavior management techniques and physical interventions as directed in Individual Behavior Plans. ● Ensures maintenance of residence and agency vehicles by reporting needs to the Program Director. ● Attends annual reviews, semiannual reviews, team meetings, Residential Administration meetings, and other meetings as assigned.
● Conducts regularly scheduled staff meetings.
● Attends scheduled in-services as assigned.
● Maintains confidentiality of all persons served and contributes to the improvement of agency operations. ● Acts in accordance with all policies, procedures, and the Agency Corporate Compliance Policy. Reports suspected or actual
violations thereof to the appropriate party(s).
● Maintains professional decorum at all times.
● SUPERVISORY RESPONSIBILITIES: Directly supervises 5-12 non-supervisory employees in a specified residential site. Responsible for the overall direction, coordination, and evaluation of the specified site. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
● TRAININGS, LICENSES, REGISTRATIONS: Full training of Agency Mandatory In-services, Direct Care and Program Specific trainings; acceptable New York State Driver's License with 18 months driving history; clearance from OPWDD Criminal History Background Check.
● Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations. Mathematical Skills: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to handle multiple and/or competing demands.
● PHYSICAL DEMANDS and WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: The employee must occasionally lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Employees hired in the position will need to pass a pre-hire/ post-offer physical ability test called a Work Skills Assessment which is a series of tests that simulate the physical demands of the job. This test may include lifting, carrying, pushing, and pulling tasks, as well as specific tests of strength, flexibility, endurance, cardiovascular fitness, coordination, static posturing, repetitive movements or any other tests which will help determine your ability to perform the critical physical demands of the job. Work Environment: The noise level can be mild to moderate; maybe chaotic and stressful at times.
Youth Care Professional III
Hillside Children’s Center 1/2020-6/2020 ● Provided emotional support for youth with mental health issues through the use of DBT skills, and maintained the safety of all clients; including physical, emotional, and psychological in a variety of applicable environmental settings.
● Maintained positive communication lines with clients parents/guardians, encouraged healthy family-youth relationships, assisted in organizing client home time, and responsibly helped manage client finances such as chore/allowance money.
● Placed purchase orders and filled them based on unit and client needs, completed daily paperwork including shift charge checklist, required Incident Reports, and end of shift paperwork.
● Helped with staffing and scheduling needs, obtained van reservations as needed, organized recreation schedules and off campus activities for the youth.
● Advocated for youth during meetings and modeled self advocacy for youth, communicated with the clinical team and nursing when concerns arose, and discussed changes needed to safety plans and safety on the unit. ● Provided positive feedback and leadership towards staff members, assisted in the training of new staff members, and addressed staff with concerns when needed.
● Followed shift supervisor responsibilities and responded to crisis situations using safe practices to keep the team and youth safe throughout the course of the crisis; until youth were able to successfully de-escalate and return to baseline behaviors.
● Consistently led shifts by delegating responsibilities to staff members, engaged with both staff and youth during unit activities, managed groups and unit routine while following CARE principles, being culturally competent, youth guided, and trauma informed.
● Carried over skills and routines listed below my experiences as a Child Care Professional with the William George Agency.
Administrator:
William George Agency
11/2017-06/2019
380 Freeville Road, Freeville, New York 13068
• As an Administrator I managed employees, practices, and policies of the Agency with a team of administrative leaders.
• Recruited new hire candidates and managed employees from the point of hire in a number of departments within the Agency.
• Evaluated employee job performance, guided employees through routine and complex administrative situations with decisive yet motivational approaches.
• Established master schedules optimizing personnel coverage while considering staff availability and forecasted demands.
• Translated management directives into actionable mandates for direct care staff.
• Managed client correspondence, order tracking, and data communications.
• Collected and evaluated client feedback and took corrective action when needed.
• Facilitated communication between departments, management teams, and clients to smoothly and effectively resolve issues and achieve performance targets.
• Handled all public relations, enhancing company’s reputation, through positive media exposure. • Elevated productivity initiatives by managing client and executive calendars, coordinating itinerary, and managing both internal and external communications.
• Managed all business files, documentation, and databases; keeping all records secured, accurate, and current. • Increased office organization by developing a more efficient filing system and client database protocols. • Grew revenue by developing key programs focused on promoting the Agency and business practices.
Child Care Professional
William George Agency
380 Freeville Road, Freeville, New York 13068
● Worked with a Juvenile Delinquent population in a secured residential setting with the goal to reintegrate youth back into a family setting with newly developed skills to aid in their future success.
● Organized developmentally appropriate activities that sparked creativity and positive self-expression through art and music.
● Aided in educational planning with teachers, provided homework help, encouraged imaginative play, and oversaw physical activities.
● Developed healthy relationships with youth that allowed the ability to identify signs of emotional distress and signs of escalation.
● Advocated for youth needs by meeting with client families and management teams.
● Carried out basic caretaker responsibilities such as securing indoor/outdoor premises for youth safety, prepared meals with the guidance of nutritional services, maintained a clean and welcoming environment for the clients to aid in comfort and support.
● Fostered life skills in youth; including the development of coping skills, manners, cooking, laundry, and self care and advocacy.
References
Bryan Jasper: William George Advanced Shift Leader
McGraw, New York 13101
(607) 745- 6814
Dain Graham: Wyoming Children’s Center Supervisor
Cortland, New York 13045
Pete Jackson: William George Child Care Worker
Cortland, New York 13045 (607)423- 8999
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