Medical Assistant Service Technician

Tina Cole

***** ***** *** ******** ******, WA ***03

206-***-**** ***********@*****.***

Professional Profile: Easy going self-starter who works well on her own or in a team setting. Education • Certificates • Licenses

Medical Assistant/Phlebotomist Certification Washington State DOH Current Associates Degree- Healthcare Admin PIMA Renton, WA 08/11-10/12 Medical Assistant Certificate PIMA Renton, WA 09/10-06/11 Work Experience

Renton School District #403

School Bus Driver 08/17-03/21

• Transport students to / from school and/or school related activities safely

• Maintain daily log of hours, miles driven as well as daily pre & post trip inspections

• Keep current DOT physical card, first aid/CPR and Class B CDL endorsements

• Establish working relationships with other drivers, school personnel, students and administrators

LabCorp

PST Supervisor

05/16-07/17

• Scheduling, ensuring adequate coverage for all shifts

• Employee training, new, continuing education and credentialing

• Review department staffing needs, interview / hire candidates as needed

• Payroll, review bi-weekly schedule, approve and submit in a timely manner

• Attend meetings, reporting on topics which may affect other departments or patient’s care directly

• Research and respond to patient / doctor concerns. LabCorp

Patient Service Technician Specialist (PSTS) - LEAD 08/14-05/16

• Provide staff with support, assisting as needed with difficult orders, patients or blood draws

• Maintain daily logs as required showing disinfection practices, equipment maintenance and refrigerator temperatures

• Monthly spreadsheets regarding daily logs mentioned above, generating reports and providing copies to management for review

• Inventory control, ordering & stocking

LabCorp

Patient Service Technician Specialist (PSTS)

03/12-08/14

• Review & complete physician orders, verifying ambiguous tests.

• Alert lab technicians of tests ordered as STAT/ASAP.

• Obtain, label and process specimens correctly.

• Enter patient demographics, billing information into appropriate application allowing billing to be processed as well as tests results to be accessed by ordering physician

• Research patient history using EPIC to obtain information which may be helpful processing current orders.

• Complete DOT and NON DOT drug tests, these include both UA and saliva. Forwarding paperwork to MRO (medical review officer) and employer as instructed.

• Maintain current Medical Assistant Phlebotomist certification by completing all continuing education courses selected by management.

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