Customer Service Patient Access

Sheree Stanley

678-***-**** ad0r16@r.postjobfree.com

Covington, GA 30016

Patient Services Representative

Seeking Patient Access Representative position working in a busy medical office serving diverse populations. To acquire a challenging position applying my current aptitude, as well as broaden my knowledge through new career-minded opportunities. Seeking a receptionist/ patient access position which will allow me to use my ten plus years of customer service skills and challenge me to learn.

KEY COMPETENCIES

Scheduling Appointments Electronic Medical Record Team Player

Interpersonal & Active Listening Microsoft Operating System Patient Care

Professional Oral & Written Skills Data Entry Detailed-Oriented

Customer Service Administrative/ Clerical Organizational Skills

PROFESSIONAL EXPERIENCE

Pactiv Evergreen September 2020 to Present

Machine Operator

Responsible for maintaining production levels while meeting the company's quality standards.

Working area standards also must be met which include meeting safety standards, preventative maintenance, and proper lot labeling and handling.

Maintaining a production quantity of over 150% on a daily basis since my employment started.

Assisting management on process improvement, properly filled out paperwork, and a clean workplace.

Recording production and operational data, such as the number of materials processed.

Neatfreakz R Us Cleaning Services September 2020 to Present

Owner

Provides oversight and quality control for large house and office cleanings.

Conducts business process assessments and develops new processes for the successful management and execution of services.

Manages marketing campaigns on social media.

Increased client base from 10 to 100 repeat clients through client retention and customer relations.

Created a detailed time management schedule implemented across the entire cleaning team.

Implemented process improvement and streamline process to enhance overall efficiencies.

Done Right Merchandising November 2018 to July 2020

Retail Merchandiser

Recording production and operational data, such as the number of materials processed.

Providing daily communication and follow-up with the territory sales lead as expected.

Achieving optimal results by implementing the Anderson approach, which consists of collaboration, presell and awareness, implementation, reporting and post reporting.

Communicating daily with store management and maintaining excellent rapport with store personnel.

Responsible for all assigned projects with required quality and accuracy.

Excel at maintaining company, client, and retailer confidentiality with the highest level of accuracy and integrity in survey/project reporting.

Marriott Century Center June 2016 to August 2018

Office Administrator

Operate computers programmed with accounting software to record, store, and analyze information.

Prepare bank deposits by compiling data from cashiers, verifying, and balancing receipts, and sending cash, checks, or other forms of payment to banks.

Perform general office duties such as filing, answering telephones, and handling routine correspondence.

Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.

Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.

Participate in meetings for professional development and updates on company process.

Explain the company's personnel policies, benefits, and procedures to employees or job applicants.

Menax Adult Daycare June 2014 to January 2018 Personal Care Assistant

Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager or supervisor.

Cared for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.

Performed healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.

Participated in case of reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.

Provided on-call nurse support with a registered nurse and a licensed practical nurse.

EDUCATION

Morris Brown College, Major Psychology

Acquired some college credits.

Contact this candidate