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Customer Service Inventory Control

Location:
Lancaster, SC, 29720
Posted:
November 01, 2023

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Resume:

Casey Thorpe

Lancaster, SC *****

To provide integrity and value, projected in my work performed each day. I seek a position that challenges me to gain knowledge and use skills I have acquired. Well versed in all operational and financial aspects of warehouse administration, administrative assistance, operations management, inventory control and excellent customer service. Creative problem solver with demonstrated success in oversight of operations use of material handling equipment, warehouse associate, SAP qualified and inventory management.

Areas of expertise:

·Planning

·Problem Solving

·Material Handling

·Inventory Control

·Word and Excel including spreadsheet work

·Administrative assistance

·SAP

Work Experience

Administrative Office Assistant

Corsan - Indian Trail, NC

January 2021 to December 2022

Review SAP transaction process to ensure data is accurately posted. Generate daily, weekly, monthly reports for management review and corrective action. Assist in filing and record maintenance of SAP production data. Assigned to prepare and pack daily inbound and outbound schedule with the help of SAP reports. Close coordination with clients, customers as well as transporters. Coordination with warehouse floor team lead for execution. Receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing and retrieving stock. Managed and supported SAP implementation projects for multinational companies with a total brand budget of over $1M. Certified to operate warehouse machines to pack, load and ship.

Back Winder Operator

Parkdale Mills Plant (Textile Industry)- Monroe, NC

January 2020 to December 2021

Start and run winder, move controls to regulate tension on yarns, measure, space and set slitters according to product specifications, to synchronize machine components. Examine completed work to ensure product free of defects and verify conformance to work orders and adjust machinery to correct production problems. Assist in yarn making process on machines with specific duties for start ups and down days. Communicate with team members and support teams to ensure continuous production of the correct product at high quality levels with minimal wasted time and materials. Housekeeping and sanitation.

Administrative Assistance

Barefoot & Company - Indian Trail, NC

January 2016 to December 2020

Fulfilling day to day operations of an office by doing tasks such as filing paperwork, answering phone calls, preparing documents for meetings, and managing the calendar of their supervisors. Scheduled and coordinated meetings, appointments and travel arrangements for supervisors and managers. Developed new filing and organizational practices saving the company money per year in contracted labor expenses. Maintained utmost discretion when dealing with sensitive topics. Trained employees during a period of company expansion, ensuring that they pay explicit attention to company policies and minute details. Expertise in Microsoft excel.

Cashier

Food Lion - Wingate, NC

January 2014 to December 2016

Highly experienced cashier, with 2 years of experience of working. Exceptionally talented in handling a wide variety of retail and cash management tasks, with special focus on quality customer services. Demonstrated expertise in handling cash and credit card transactions to complete cashiering procedures. Effectively able to count and balance assigned cash drawers, with special focus on minimizing discrepancies. Deep familiarity with handling retail sale work, with special emphasis on quality service, and customer satisfaction. Proficient in training both cashiers, and retail representatives to perform exceptionally well-placed activities, within a grocery store setting.

Skills

•Office experience

•MS Excel and Word

•Organizational skills

•Data entry

•Customer service

•Typing

•Computer skills

•Administrative experience

•Computer literacy

•Customer service

•Typing

•Problem Solving

•Planning

•SAP

Certifications and Licenses

Forklift Certification



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