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Customer Service M A

Location:
Ehlanzeni, Gauteng, 1632, South Africa
Posted:
October 31, 2023

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Resume:

June **** - December ****

January **** - August *022

September 2022 - To Date

****-****

Grace Njeri Mureithi

P.O BOX 634, NAIROBI 00100 KENYA

254-********* ad0qze@r.postjobfree.com

Objective

I'm a responsible, hardworking, honest, self-motivated, trustworthy and obedient and who can work with anyone under favorable circumstances. My objective is to work in a dynamic institution utilizing all my skills to promote positive growth of the institution for the betterment of the society. I'm a highly skilled customer service girl, responsible for inspecting guest's room to ensure that it is in order and that supplies are adequate, and also explaining features of room such as the operation of radio, television, telephone, in-room movie system etc.

Experience

SAFARI PARK HOTEL

Customer services

Assisted guests with luggage upon arrival and departure.

Loaded and unloaded all vehicles.

Delivered luggage to rooms and storing upon check out. Promoted hotels functions and facilities.

Responsible for transportation request.

Escorted guest and their luggage to and from hotel rooms. Dr. Karanja's home.

House manager / nanny

Supervising and training house hold staff.

Overseeing procurement of household goods

Being hand on with all administrative duties.

Taking care of 3 small kids and meeting their needs. Radisson Blue hotel

Waitress

Provide excellent customer services.

Always strive towards best customer satisfaction.

Greet customers and present menus.

Make suggestions based on their preferences.

Take and serve food/drinks orders.

Up-sell when appropriate.

Education

Kiburia High School

Certificate of secondary education

Skills

Customer service.

Multitasking.

I'm good at Microsoft Office, Excel, Microsoft Word etc. Able to work long hours with minimal or no supervision. Perfect computer skills.

Ability to work both alone and in a team

Able to manage time effectively.

Interests

Volunteering and community involvement

Learning new skills

Travel

Photography

Networking and meeting new people.

Languages

English

Swahili

Reference

Richard Mwangi Wachira -

Supervisor

+254-***-******

Wangai Samuel -

Chief

+254-***-******

Dr. Samuel - Prime medical hospital

Doctor

+254-***-******

Additional Information

If given a chance I will develop and establish a career whereby I will exploit my qualifications and knowledge to add value to organizational operations and help in solving issues in the society



Contact this candidate