Yena Pettigrew
**** **** ***** ******, ********* FL
***************@*****.***@gmail.com
SKILLS PROFILE
●Experience in handling confidential paperwork
●Good customer-relations background
●Detail oriented, Punctual, Works well with others
●EKG Tech, First Aide Certified, CPR Certified
●Certified Nursing Assistant, Medication Technician, Geriatric Nursing Assistant
●Knowledgeable in Excel, Outlook, PowerPoint, HealthPro, and Windows XP
EDUCATION
York Catholic High School
University of Phoenix
Colorado Technical University
EMPLOYMENT HISTORY
Best Western Hotel Frederick, Md 2017-2018
1.Sales Manager
2.Setting up group parties for the hotel
3.Negotiate the contracts and making sure they have everything necessary for their event
Quad Graphics. Martinsburg, WVa 2016-2016
1.Finishing handler
2.Loading and feeding printing machines
3.Machine Operator
Options for Seniors, Frederick, Md 2012-2015
1.Private Duty Nurse
2.Taking care of patients
3.Med tech
4.CNA/GNA
Hopeful Living Services, Resident Care Manager, Severn, Md. 2011-2012
1.Scheduling, timecards, progress/patient reports, family interaction
2.Handled patient appointments (medical, therapy, visitors, etc)
3.Provided medications
4.Dietary
Kris-Leigh Assistant Living, Resident Care Manager, Davidsonville, Md. 2009-2011
1.Managed a team of approximately 10 employees
2.Scheduling, timecards, progress/patient reports, family interaction
3.Handled patient appointments (medical, therapy, visitors, etc)
4.Provided medications
Benevolent Nursing Agency, Private Duty Nurse, Glen Burnie, Md. 2009-2011
1.Vitals/charting
2.Received patient orders from doctors and nurses
Elder choice Management/ Tudor Heights, Supervisor/ Med Tech, Baltimore, Md. 2007-2009
1.Managed team of 7-10 taking care of 37-45 residents
2.Distribution of medication and did vitals
3.Assisted in activities.
4.Did charting for all residents that were on my assignment
Affinity Health Plan, Marketing Rep, Port Jervis, NY. 2006-2007
1.Helped people that are unable to obtain health care to get it
2.Reached monthly goals by completing numerous health enrollments
3.Advanced customer service skills by knowing my product
Hamilton Health Center, Billing/Benefit Coordinator, Harrisburg, Pa 2001-2006
1.Advocate for patient unable to obtain health insurance
2.ICD9 coding
3.Set up affordable payment arrangement for those on a sliding scale
4.Gathered payments and set up appointments
5.Finding coverage for low income patients