Maria DeNisi
*** ***** ****** ● Island Lake, IL *0042 ● 847-***-**** ● ad0qvk@r.postjobfree.com
QUALIFICATIONS SUMMARY
Exceptional verbal, written, and interpersonal communication skills particularly when leading teams and interacting with senior management. Commended for having a strong aptitude for relating to people and developing strong long-term partnerships.
Thrives in deadline intensive, multi-project environments where attention to detail, organization, and flexibility are essential.
Experience with solving business problems through root cause analysis, presenting multiple options and recommendations for the potential solution.
Leadership management experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing
Top Performer (1 or 2 rated) for the last 8 consecutive performance review periods. Dedicated to ongoing learning and continually raising the bar in terms of individual and team performance.
Promoted Businesses on multiple channels, including social media, online ad campaigns, and word-of-mouth initiatives/Referrals.
Founded two successful small businesses. One which grew by over 200% in under 3 years and then opened a second location
Experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others, developing collaborative relationships, and leading and influencing.
PROFESSIONAL EXPERIENCE
Blake Anthony Salon Inc. & Salon Cienna Palatine, Illinois
Owner/President of Salons 10/2014 – Present
Experienced in all aspects of business formation operation, finance and management. Effective communicator and motivator who identifies and leverages assets in teammates to reach organizational goals. Experienced and knowledgeable with a proven track record in operations on a large scale while driving brand growth and improving process efficiencies. Outgoing, creative, and result driven professional with proven expertise in extensive managerial and company operations management. Driving top-line sales along with interpreting reporting data, managing payroll budgets, and controlling expense. Successfully has marketed, recruited, developed curriculum, facilitated schedules and activities for the organization. Exceptionally comfortable and experienced in solo presentations as well as team projects. Relentless optimist who believes there is no failure, only feedback.
Direct all organizational operations, policies, and objectives to maximize productivity and returns.
Proficient in meeting deadlines, creating documents, and maintaining professional correspondence with our guests
Extremely organized, ability to prioritize projects and events, great work ethic, coupled with the ability to be multi-task oriented.
Managing all aspects of the business (Accounting, Marketing, Budgeting, HR, and PR).
Developed and built the business from startup to generate a steady sales increase annually by
introducing new sales tools and marketing collateral establishing a strong customer base
Fostering excellent relationships and referrals by building trust and rapport with our guests.
Completed all related tax forms in accordance with policies, and in compliance with legislation and regulations.
Created social media accounts and built a Facebook /Instagram business page with over 3,000 active users.
Analyze complex scenarios and use creative problem-solving to turn challenges into profitable opportunities.
Interview, appoint, train, and assign responsibilities to department managers.
Monitor cost-effectiveness of operations and personnel, offering feedback and making cuts where necessary
Coordinate and approve budgets for product development, marketing, overhead, and growth.
Ulta Salon Cosmetics and Fragrance Inc Bolingbrook, Illinois
Manager 10/2006 – 08/2014
Developed a high-performing team that consistently delivered sales growth in hair and skin services along with retail sales. Leading a team of 32 designers and was accountable for all aspects of business, including service sales, guest satisfaction, and operational process. Drove the business through a focus on performance such as service sales and in-store events, guest satisfaction and associate on boarding along with operating procedures and compliance standards.
Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business.
Maintained top salon in the company out of 1000 locations nationwide for 6 years consecutively while also being one of the top designer in company.
Built a team that embodies the Beauty brand by delivering exceptional service and coaching to the behaviors of the Ulta Beauty at your Service program while additionally driving guest loyalty.
Reviewed and interpret financial and operational reporting regularly, including salon visit and audit results
Promote a culture of service excellence amongst the leadership team and cross functional service partners by sharing best practices, establishing priorities, and providing support in other service areas.
EDUCATION
AHI Real Estate & Insurance Services Franklin Park, Illinois
Illinois Realestate Broker License Expected State Test Date of 04/2020
Roosevelt University Chicago, Illinois
Bachelor of Science, Double Major in Business Administration and Marketing 08/2004 – 06/2006
Harper College Palatine, Illinois
Associate of Arts 08/2002 – 2004
Arlington Academy Arlington Heights, Illinois
License in Cosmetology 08/2000 – 10/2001