Page *
First Advantage
P. O. Box *****
Indianapolis, IN 46209-1002
JESUS GARCIA
DALLAS, TX 75252
Dear JESUS GARCIA :
Pursuant to your request, attached is a copy of your Consumer Report that was requested by: FXG VENDOR WILD FROG LOGISTICS
1000 FEDEX DR
MOON TOWNSHIP,PA,15108-9373
The results of this report are confidential and will not be distributed to any organization other than the one that originally requested it.
The report is not an indication of an acceptance or a rejection of your employment or service. If you have any questions or concerns regarding the Consumer Report or if you do not agree with the accuracy or completeness of the information, you have the right to dispute such information with First Advantage Background Services Corp by contacting: First Advantage, Consumer Disclosure Center
PO Box 105292
Atlanta, GA 30348
Sincerely,
First Advantage
Enclosures: Copy of Consumer Report
Summary of Your Rights under the Fair Credit Reporting Act Page 2 of 14
FXG VENDOR WILD FROG LOGISTICS
1000 FEDEX DR
MOON TOWNSHIP, PA 15108-9373
JESUS GARCIA JR
XXX-XX-XXXX
CID - 250393954
Background Report
Confidential
If you are a
First Advantage
Consumer
Please contact the First Advantage Consumer
Center at:
1-800-***-**** Toll Free (within the U.S.)
+1-971-***-**** Toll Number (outside the U.S.)
Or visit
http://fadv.com/our-company/contact-support.aspx
for local contact details
First Advantage
Customers
Please contact the WEST COVINA EMPLOYMENT
SERVICE CENTER at:
800-***-**** (outside North America +1
Caution to Customer: Under the terms of the service agreement, this report is delivered with the understanding that the recipient client will hold the same in strict confidence and not disclose it to third parties and furthermore is to be used only for the purpose indicated in the Client's agreement for service, i.e. employment/volunteer/or resident/tenant screening purposes. This report and information provided therein is strictly confidential as it contains personal and sensitive information of the consumer/applicant/candidate/employee and must be utilized solely for the business purposes consistent with the declared purpose in the service agreement and is not to be used by the client or third parties for any other purposes. Client agrees to abide and comply with all applicable laws in connection with this report including data privacy, data protection laws and other similar applicable regulations. First Advantage is not the source of the data provided in this report in that the data is collected by First Advantage from third party data sources such as public records held in governmental databases or courthouses, schools, colleges, universities, company officials, or third party proprietary databases etc. Accordingly First Advantage does not warrant the accuracy of the information provided by those third parties and expressly disclaims any and all liability for any and all claimed losses, damages, expenses including attorney fees and costs incurred as a result of reliance upon the content of this report. For US-based Clients or Clients obtaining reports on US residents: Client certifies that it has complied with the Fair Credit Reporting Act (FCRA) and that it has provided a clear disclosure in compliance with the FCRA to the consumer/applicant/candidate/employee and obtained consent and authorization from the consumer/applicant/candidate employee in order to receive this report. If the client intends to take adverse action based in whole or in part on the contents of this report, the client must provide the consumer with a copy of the report, a summary of consumers rights as prescribed by FCRA section 1681g(c)(3) and a copy of any applicable state law rights, if required before taking any action, wait a reasonable period of time for the consumer to dispute any inaccurate information and then can take adverse action. First Advantage has provided your company with copies of the CFPB Summary of Rights for this purpose.
For California based Clients or Clients obtaining reports on California residents: In California an investigative consumer reporting agency shall provide a consumer seeking to obtain a copy of a report or making a request to review a file, a written notice in simple, plain English and Spanish setting forth the terms and conditions of his or her right to receive all disclosures. Enterprise Advantage
Page 3 of 14
General Consumer Information
Consumer's Name JESUS GARCIA JR CSP ID V0025727
Client Name
FXG VENDOR WILD FROG
LOGISTICS
FedEx ID 5505460
The following consumer information was used in the production of this report: Last Name, First Name, Middle Name, SSN, Date of Birth, Address SSN XXX-XX-XXXX Address
6565 MCCALLUM BLVD APT 156
DALLAS, TX 75252
Date of Birth XX/XXX/XXXX
Consumer Contact 972-***-**** Consumer Alternate Contact Other Names
Not Provided
Information Regarding this Order:
Position Applied For Date Ordered 25/Feb/2023 01:39:11 PM Background Check Completion
Date
27/Feb/2023 12:04:46 PM Report Last Updated on 27/Feb/2023 12:04:46 PM Date Report Printed 27/Feb/2023 12:04:49 PM
Self-Disclosed Criminal History
None
Select From Drop Down
Label Value
Company ID 300 - ISP Pickup & Delivery
Facility ID 00751 - DALLAS LOCAL, TX
Position Type A - P&D Non-CDL Driver
Driver Type Q - QUALIFICATION CERTIFICATION
Person Request ID 3059593
All timestamps represent US Eastern Time
Note that different elements were searched and completed at different times from the start of the order - please refer to the timestamp associated with each element.
Page 4 of 14
First Advantage Background Report Summary
Consumer's Name JESUS GARCIA JR Date Ordered: 25/Feb/2023 01:39:11 PM Background Check Completion
Date:
27/Feb/2023 12:04:46 PM
Score Result Eligible
Package Name: DIGITAL - A - NON CDL DRIVER PKG REPORT CODE Package Searches Ordered Status Review Score
Social Security Verification Complete No
Social Security Verification Complete No Pass
First Advantage National Criminal File Complete No First Advantage National Criminal File DALLAS, COLLIN, TX
Complete No Eligible
Statewide Criminal Complete
Texas Department Of Public Safety Complete No Eligible Federal Criminal Complete No
Federal Criminal DALLAS, COLLIN, TX Complete No Eligible Federal Criminal DALLAS, DALLAS, TX Complete No Eligible Global Sanction Search Complete No
First Advantage Global Sanction Search Complete No Eligible Motor Vehicle Report Complete No
Motor Vehicle Report Complete No Eligible
Additional Searches Ordered
NONE
* Further review is required by the client to determine the consumer's eligibility based on background check results. Please refer to the corresponding detailed component report section for additional information.
** Further review is required by the client to determine the consumer's eligibility based on background check results. Please refer to the corresponding detailed component report section for additional information.
*** This product has been blocked from delivery due to compliance related restrictions.
Criminal Background Check to be completed after all other elements are completed as per customer's instructions for compliance with NYC Fair Chance Law.
Page 5 of 14
Social Security Verification
Status: Complete
Score: Pass
Date Completed: 25/Feb/2023
The Social Security Number Verification (SSNV) matches the given SSN against consumer credit files contained in the databases of nationwide credit reporting agencies. The credit bureaus' consumer credit files contain information provided by companies with which the consumer has had financial dealings and/or public record information collected by the bureaus from the courts. The SSNV does not verify that the Social Security Administration issued a specific SSN to a consumer. Social Security Verification results and Remarks returned from this search are for informational purposes and should not be relied upon as a basis for determining the eligibility of a consumer for credit, insurance, employment or any other product or service, without additional review with and clarification from the consumer. SOCIAL SECURITY VERIFICATION NAME AND ADDRESS INFORMATION OBTAINED FROM: EXPERIAN Customer Provided Information
SSN XXX-XX-XXXX DOB XX/XXX/XXXX
SSN State Issued SSN Year Issued 1990
Name Type Report Subject Name GARCIA, JESUS
Name Type Former Name Name GARCIA, JESUS JR
Addr Type Residence Address First Date 07/01/2021 Last 04/01/2022 Address 7047 BUCKNELL DR
DALLAS, TX 75214
Addr Type Former Address First Date 05/01/2018 Last 05/01/2021 Address 6585 MCCALLUM BLVD APT 119
DALLAS, TX 75252
Remarks and/or Social Security Alerts
02/25/23: SUBJECT NAME RETURNED MATCHED WITH A DEVELOPED NAME. 02/25/23: AN ADDRESS DISCREPANCY WAS FOUND. SUBJECT ADDRESS DOES NOT MATCH ADDRESS ON FILE. 02/25/23: NO ALERTS RETURNED FROM SEARCH.
Order Process History
Date Description
25/Feb/2023 01:39:34 PM Search In Progress.
25/Feb/2023 01:39:34 PM Record Judged.
First Advantage National Criminal File DALLAS, COLLIN, TX Status: Complete
Score: Eligible
Date Completed: 25/Feb/2023
Record Source DATABASE SEARCH
Search Results No Record Found
Search Type First Advantage National Criminal File Search Address Covered 6565 MCCALLUM BLVD APT 156
Address City Covered DALLAS
Address County Covered COLLIN
Address State Covered TX
Address Zip 75252
Given Name Searched JESUS GARCIA
Order Process History
Date Description
Page 6 of 14
25/Feb/2023 01:39:34 PM Record Ordered.
25/Feb/2023 01:44:46 PM Search In Progress.
25/Feb/2023 02:12:27 PM Record Judged.
Federal Criminal DALLAS, COLLIN, TX
Status: Complete
Score: Eligible
Date Completed: 27/Feb/2023
Record Source US DISTRICT COURT EASTERN DISTRICT OF TEXAS Search Results No Record Found
Search Type FEDERAL FELONY & MISDEMEANOR SEARCH
Date of Search 27/Feb/2023
Search Period 02/11/2016 - 02/10/2023
Address Covered 6565 MCCALLUM BLVD APT 156
Address City Covered DALLAS
Address County Covered COLLIN
Address State Covered TX
Address Zip 75252
Location
300 WILLOW ROOM 104 BEAUMONT JEFFERSON
COUNTY
Given Name Searched JESUS GARCIA JR
Developed Name Searched JESUS GARCIA JR
Source Status History
Status Date Description
25/Feb/2023 01:39:43 PM Search in progress. Estimated completion by 02/28/2023 Remark
02/25/23: THIS SEARCH ALSO COVERS: 6585 MCCALLUM BLVD APT 119, DALLAS, COLLIN COUNTY, TX; Order Process History
Date Description
25/Feb/2023 01:39:34 PM Search In Progress.
25/Feb/2023 01:39:38 PM Search In Progress.
27/Feb/2023 12:04:46 PM Record Judged.
Federal Criminal DALLAS, DALLAS, TX
Status: Complete
Score: Eligible
Date Completed: 25/Feb/2023
Record Source
US DISTRICT COURT NORTHERN DISTRICT OF
TEXAS
Search Results No Record Found
Search Type FEDERAL FELONY & MISDEMEANOR SEARCH
Date of Search 25/Feb/2023
Search Period 02/11/2016 - 02/10/2023
Address Covered 7047 BUCKNELL DR
Page 7 of 14
Address City Covered DALLAS
Address County Covered DALLAS
Address State Covered TX
Address Zip 75214
Location
1100 COMMERCE STREET ROOM 14A20 DALLAS
DALLAS COUNTY
Given Name Searched JESUS GARCIA JR
Developed Name Searched JESUS GARCIA JR
Source Status History
Status Date Description
25/Feb/2023 01:39:43 PM Search in progress. Estimated completion by 02/28/2023 Remark
02/25/23: THIS SEARCH ALSO COVERS: 7047 BUCKNELL DR, DALLAS, DALLAS COUNTY, TX; Order Process History
Date Description
25/Feb/2023 01:39:34 PM Search In Progress.
25/Feb/2023 01:39:37 PM Search In Progress.
25/Feb/2023 07:09:14 PM Record Judged.
Statewide Criminal - Texas Department Of Public Safety Status: Complete
Score: Eligible
Date Completed: 26/Feb/2023
Record Source TEXAS DEPARTMENT OF PUBLIC SAFETY
Search Results No Record Found
Search Type TEXAS DEPARTMENT OF PUBLIC SAFETY SEARCH Date of Search 25/Feb/2023
Search Period 02/11/2013 - 02/10/2023
Location
5805 NORTH LAMAR BOULEVARD AUSTIN TRAVIS
COUNTY
Given Name Searched JESUS GARCIA JR
Developed Name Searched JESUS GARCIA JR
Source Status History
Status Date Description
25/Feb/2023 01:39:43 PM Search in progress. Estimated completion by 02/28/2023 Remark
02/25/23: THIS SEARCH COVERED, BUT NOT LIMITED TO: 6565 MCCALLUM BLVD APT 156, DALLAS, COLLIN COUNTY, TX, 75252; 7047 BUCKNELL DR, DALLAS, DALLAS COUNTY, TX;
7047 BUCKNELL DR, DALLAS, DALLAS COUNTY, TX;
6585 MCCALLUM BLVD APT 119, DALLAS, COLLIN COUNTY, TX; Order Process History
Date Description
25/Feb/2023 01:39:34 PM Search In Progress.
25/Feb/2023 01:39:37 PM Search In Progress.
26/Feb/2023 08:08:21 AM Record Judged.
Page 8 of 14
First Advantage Global Sanction Search
Status: Complete
Score: Eligible
Date Completed: 25/Feb/2023
Record Source FIRST ADVANTAGE GLOBAL SANCTIONS DATABASE Search Results No Record Found
Search Type FIRST ADVANTAGE GLOBAL SANCTION SEARCH Date of Search 25/Feb/2023
Search Period 02/11/2016 - 02/24/2023
Location CONCOURSE PKWY ATLANTA FULTON COUNTY
Given Name Searched JESUS GARCIA JR
Developed Name Searched JESUS GARCIA JR
Source Status History
Status Date Description
25/Feb/2023 01:39:41 PM Search in progress. Estimated completion by 02/28/2023 Order Process History
Date Description
25/Feb/2023 01:39:34 PM Search In Progress.
25/Feb/2023 01:39:36 PM Search In Progress.
25/Feb/2023 02:22:41 PM Search In Progress.
25/Feb/2023 02:22:41 PM Record Judged.
Motor Vehicle Report
Status: Complete
Score: Eligible
Date Completed: 25/Feb/2023
Request Date: 25/Feb/2023
Subject Information
Customer Provided DMV Provided
JESUS GARCIA JR
6565 MCCALLUM BLVD APT 156
DALLAS, TX 75252
XX/XXX/XXXX
JESUS GARCIA
6565 MCCALLUM BLVD APT 1
DALLAS, TX 75252
XX/XXX/XXXX
License Information
License # XXXXXXXX License State TX
Points
License Type PERSONAL
License Status Category VALID
License Status VALID
License Status
Description
VALID
License Class C Class Description C - SINGLE VEH < 26K Endorsements
Restrictions
Issue Date Expiration Date 18/Jan/2029
Original Issue Date 03/Mar/2004
Accidents
Page 9 of 14
Date Description
02/Nov/2022
POSSIBLE INJURY ACCIDENT
Event Type: ACCIDENT
City: DALLAS
AVD: AA01
Miscellaneous State Specific Information
StateMessage Line - 01
THIS TYPE OF RECORD WILL NOT REFLECT COMPLETION OF A DRIVING, SAFETY COURSE.
StateMessage Line - 02
THIS RECORD REFLECTS CONVICTIONS AND CRASH INVOLVEMENTS THAT, ARE ALLOWED TO BE DISPLAYED BY LAW.
StateMessage Line - 03
EXPIRATION DATES IN THIS DOCUMENT MAY HAVE BEEN EXTENDED PURSUANT TO EXECUTIVE, OR LEGISLATIVE ACTION OF THE ISSUING JURISDICTION RELATED TO COVID-19., PLEASE CONSULT WITH THE JURISDICTION FOR FURTHER DETAILS.
StateMessage Line - 04
WITH RESPECT TO REPORTED ACCIDENTS, UNLESS THIS DOCUMENT SPECIFICALLY REPORTS FAULT, NO DETERMINATION IS MADE AS TO FAULT.
Driver Record Information obtained by First Advantage Corporation on customer's behalf from the Department of Motor Vehicle records of the state/province of TX. Identification of driver is based on information submitted. Before taking adverse action in an employment decision based on this report, the FCRA requires you to provide the consumer with a copy of the consumer report, along with a written description of the consumer's rights under the FCRA. First Advantage Corporation has provided your company with the copies of the consumer rights statements for this purpose. If you have any questions regarding the content of this Driving History Reportplease contact Customer Care at 888-***-****. Thank you
Remark
ONE OR MORE ACCIDENTS
Order Process History
Date Description
25/Feb/2023 01:39:34 PM Search In Progress.
25/Feb/2023 01:39:34 PM Search In Progress.
25/Feb/2023 01:39:39 PM Search In Progress.
25/Feb/2023 02:38:24 PM Record Judged.
Para informacion en espanol, visite www.consumerfinance.gov/learnmore o escribe a la Consumer Financial Protection Bureau, 1700 G Street N.W., Washington, D.C. 20552. A Summary Of Your Rights Under the Fair Credit Reporting Act The federal Fair Credit Reporting Act (FCRA) promotes the accuracy, fairness, and privacy of information in the files of consumer reporting agencies. There are many types of consumer reporting agencies, including credit bureaus and specialty agencies (such as agencies that sell information about check writing histories, medical records, and rental history records). Here is a summary of your major rights under the FCRA. For more information, including information about additional rights, go to www.consumerfinance.gov/learnmore or write to: Consumer Financial Protection Bureau, 1700 G Street N.W., Washington, DC 20552.
You must be told if information in your file has been used against you. Anyone who uses a credit report or another type of consumer report to deny your application for credit, insurance, or employment - or to take another adverse action against you - must tell you, and must give you the name, address, and phone number of the agency that provided the information. You have the right to know what is in your file. You may request and obtain all the information about you in the files of a consumer reporting agency (your "file disclosure"). You will be required to provide proper identification, which may include your Social Security number. In many cases, the disclosure will be free. You are entitled to a free file disclosure if: Page 10 of 14
a person has taken adverse action against you because of information in your credit report; you are the victim of identity theft and place a fraud alert in your file; your file contains inaccurate information as a result of fraud; you are on public assistance;
you are unemployed but expect to apply for employment within 60 days. In addition, all consumers are entitled to one free disclosure every 12 months upon request from each nationwide credit bureau and from nationwide specialty consumer reporting agencies. See www.consumerfinance.gov/learnmore for additional information. You have the right to ask for a credit score. Credit scores are numerical summaries of your credit-worthiness based on information from credit bureaus. You may request a credit score from consumer reporting agencies that create scores or distribute scores used in residential real property loans, but you will have to pay for it. In some mortgage transactions, you will receive credit score information for free from the mortgage lender.
You have the right to dispute incomplete or inaccurate information. If you identify information in your file that is incomplete or inaccurate, and report it to the consumer reporting agency, the agency must investigate unless your dispute is frivolous. See www.consumerfinance.gov/learnmore for an explanation of dispute procedures. Consumer reporting agencies must correct or delete inaccurate, incomplete, or unverifiable information. Inaccurate, incomplete or unverifiable information must be removed or corrected, usually within 30 days. However, a consumer reporting agency may continue to report information it has verified as accurate.
Consumer reporting agencies may not report outdated negative information. In most cases, a consumer reporting agency may not report negative information that is more than seven years old, or bankruptcies that are more than 10 years old.
Access to your file is limited. A consumer reporting agency may provide information about you only to people with a valid need -- usually to consider an application with a creditor, insurer, employer, landlord, or other business. The FCRA specifies those with a valid need for access. You must give your consent for reports to be provided to employers. A consumer reporting agency may not give out information about you to your employer, or a potential employer, without your written consent given to the employer. Written consent generally is not required in the trucking industry. For more information, go to www.consumerfinance.gov/learnmore . You may limit "prescreened" offers of credit and insurance you get based on information in your credit report. Unsolicited "prescreened" offers for credit and insurance must include a toll-free phone number you can call if you choose to remove your name and address from the lists these offers are based on. You may opt-out with the nationwide credit bureaus at 1-888-5-OPTOUT
The following FCRA right applies with respect to nationwide consumer reporting agencies: CONSUMERS HAVE THE RIGHT TO OBTAIN A SECURITY FREEZE You have a right to place a "security freeze" on your credit report, which will prohibit a consumer reporting agency from releasing information in your credit report without your express authorization. The security freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that using a security freeze to take control over who gets access to the personal and financial information in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or any other account involving the extension of credit.
As an alternative to a security freeze, you have the right to place an initial or extended fraud alert on your credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer's credit file. Upon seeing a fraud alert display on a consumer's credit file, a business is required to take steps to verify the consumer's identity before extending new credit. If you are a victim of identity theft, Page 11 of 14
you are entitled to an extended fraud alert, which is a fraud alert lasting 7 years. A security freeze does not apply to a person or entity, or its affiliates, or collection agencies acting on behalf of the person or entity, with which you have an existing account that requests information in your credit report for the purposes of reviewing or collecting the account. Reviewing the account includes activities related to account maintenance, monitoring, credit line increases, and account upgrades and enhancements.
You may seek damages from violators. If a consumer reporting agency, or, in some cases, a user of consumer reports or a furnisher of information to a consumer reporting agency violates the FCRA, you may be able to sue in state or federal court. Identity theft victims and active duty military personnel have additional rights. For more information, visit www.consumerfinance.gov/learnmore . States may enforce the FCRA, and many states have their own consumer reporting laws. In some cases, you may have more rights under state law. For more information, contact your state or local consumer protection agency or your state Attorney General. For information about your federal rights, contact:
TYPE OF BUSINESS: CONTACT
1.a. Banks, savings associations, and credit unions with total assets of over $10 billion and their
affiliates.
b. Such affiliates that are not banks, savings
associations, or credit unions also should list, in addition to the CFPB:
a. Consumer Financial Protection Bureau
1700 G Street NW
Washington, DC 20552
b. Federal Trade Commission: Consumer Response
Center - FCRA
Washington, DC 20580
2. To the extent not included in item 1 above:
a. National banks, federal savings associations, and federal branches and federal agencies of foreign
banks
b. State member banks, branches and agencies of
foreign banks (other than federal branches, federal agencies, and insured state branches of foreign
banks), commercial lending companies owned or
controlled by foreign banks, and organizations
operating under section 25 or 25A of the Federal
Reserve Act
c. Nonmember Insured Banks, Insured State
Branches of Foreign Banks, and insured state
savings associations
d. Federal Credit Unions
a. Office of the Comptroller of the Currency
Customer Assistance Group
1301 McKinney Street, Suite 3450
Houston, TX 77010-9050
b. Federal Reserve Consumer Help Center
P.O. Box 1200
Minneapolis, MN 55480
c. FDIC Consumer Response Center
1100 Walnut Street, Box #11
Kansas City, MO 64106
d. National Credit Union Administration
Office of Consumer Protection (OCP)
Division of Consumer Compliance and Outreach
(DCCO)
1775 Duke Street
Alexandria, VA 22314
3. Air carriers
Asst. General Counsel for Aviation Enforcement &
Proceedings
Aviation Consumer Protection Division
Department of Transportation
1200 New Jersey Avenue, S.E.
Washington, DC 20590
Page 12 of 14
4. Creditors Subject to Surface Transportation Board Office of Proceedings, Surface Transportation Board Department of Transportation
395 E Street SW
Washington, DC 20423
5. Creditors Subject to Packers and Stockyards Act Nearest Packers and Stockyards Administration area supervisor
6. Small Business Investment Companies
Associate Deputy Administrator for Capital Access
United States Small Business Administration
409 Third Street, SW, 8th Floor
Washington, DC 20549
7. Brokers and Dealers
Securities and Exchange Commission
100 F Street NE
Washington, DC 20549
8. Federal Land Banks, Federal Land Bank
Associations, Federal Intermediate Credit Banks, and Production Credit Associations
Farm Credit Administration
1501 Farm Credit Drive
McLean, VA 22102-5090
9. Retailers, Finance Companies, and All Other
Creditors Not Listed Above
FTC Regional Office for region in which the creditor operates or
Federal Trade Commission: Consumer Response
Center - FCRA
Washington, DC 20580
Texas Business & Comm Code 20.03(d)
Texas Statement of Consumer’s Rights:
Below is the written statement of consumer’s rights under Texas Law I. Process for receiving a consumer report or consumer file: On request and proper identification provided by a consumer, a consumer reporting agency shall disclose to the consumer in writing all information pertaining to the consumer in the consumer reporting agency's files at the time of the request, including:
(1) the name of each person requesting credit information about the consumer during the preceding six months and the date of each request;
(2) a set of instructions describing how information is presented on the consumer reporting agency's written disclosure of the consumer file; and
(3) if the consumer reporting agency compiles and maintains files on a nationwide basis, a toll-free number at which personnel are available to consumers during normal business hours for use in resolving a dispute if the consumer submits a written dispute to the consumer reporting agency. II. Process for requesting or removing a security alert or freeze: REQUESTING SECURITY ALERT.
On a request in writing or by telephone and with proper identification provided by a consumer, a consumer reporting agency shall place a security alert on the consumer's consumer file not later than 24 hours after the date the agency receives the request. The security alert must remain in effect for not less than 45 days after the date the agency places the security alert on the file. There is no limit on the number of security alerts a consumer may request. At the end of a 45-day security alert, on request in writing or by telephone and with proper identification provided by the consumer, the agency shall provide the consumer with a copy of the consumer's file. A consumer may include with the security alert request a telephone number to be used by persons to verify the consumer's identity before entering into a transaction with the consumer. REQUESTING SECURITY FREEZE. (Additional details provided in the TX Security Freeze Notice) On written request sent by certified mail that includes proper identification provided by a consumer, a consumer reporting agency shall place a security freeze on a consumer's consumer file not later than the fifth business day after the date the agency receives the request. REMOVAL OR TEMPORARY LIFTING OF Page 13 of 14
SECURITY FREEZE. (Additional details provided in the TX Security Freeze Notice) On a request in writing or by telephone and with proper identification provided by a consumer, including the consumer's personal identification number or password provided under Section 20.034, a consumer reporting agency shall remove a security freeze not later than the third business day after the date the agency receives the request. III. Toll-free number for requesting a security freeze: TOLL-FREE SECURITY ALERT REQUEST NUMBER
To request a Security Alert through First Advantage please call the following toll-free number during normal business hours: 800-***-****.
V. Applicable fees:
CHARGES FOR CERTAIN DISCLOSURES OR SERVICES.
Except as provided by Subsection (b), a consumer reporting agency may impose a reasonable charge on a consumer for the disclosure of information pertaining to the consumer or for placing a security freeze on a consumer file, temporarily lifting a security freeze for a designated period or for an identified requester, or removing a security freeze in accordance with this chapter. The amount of the charge for placing a security freeze on a consumer file, temporarily lifting a security freeze for a designated period, or removing a security freeze may not exceed $10 per request. The amount of the charge for temporarily lifting a security freeze for an identified requester may not exceed $12 per request. On January 1 of each year, a consumer reporting agency may increase the charge for disclosure to a consumer or for placing, temporarily lifting, or removing a security freeze. The increase, if any, must be based proportionally on changes to the Consumer Price Index for All Urban Consumers as determined by the United States Department of Labor with fractional changes rounded to the nearest 50 cents. A consumer reporting agency may not charge a fee for:
• a