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Customer Service Quality Control

Location:
Killeen, TX
Posted:
October 31, 2023

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Resume:

Eric Chapman

Killeen, Texas 254-***-**** ad0qo8@r.postjobfree.com

Summary of Qualifications

Adaptable with a self-assertive drive to learn and grow within the company.

Outstanding customer service, communication, and interpersonal skills.

Highly adept at assisting coworkers and customers utilizing best practices.

Detail oriented, strong organizational skills with ability to carry out tasks with minimal supervision.

Proven ability to work effectively with diverse personalities in a tactful, decisive, and resourceful manner.

Able to work successfully in a team setting or individually.

Time management skills.

Employment History

General Construction Killeen, Texas 4/2023 – 6/2023

Perform site clean-up.

Conducted safety inspections.

Arranged sheet metal, sheet rock, tracks and studs.

Load or unload construction materials.

Prepare construction sites.

Subcontractor Killeen, Texas 12/2022 – 4/2023

Follow safety protocols to avoid job site accidents and damage to property.

Oversaw quality control to identify inconsistencies and malfunctions

Move and set up mobile homes or prefabricated buildings on owners' lots or at mobile home parks.

Install, repair, and replace units in mobile homes using hand tools or power tools.

Install skirting, level and set mobile homes.

Baker Huntsville, Texas 06/2021-/11/2022

Measure and combine ingredients and using mixers, blenders, heat sources, and other equipment to make baked goods.

Test ingredients and finished goods to ensure that each item meets food safety and quality controls.

Keeping records relating to deliveries, inventory, and production levels.

Clean and restock workstations and ensure that all equipment is sanitized and prepared for the next shift.

Weigh, price, and package purchased items, as well as processing payments.

Manage the baking ingredients inventory and requesting the purchase of stock.

Track ingredient expiration dates and arrange their use accordingly.

Maintain a clean and tidy baked goods counter and perform other duties on request.

Promotions Contractor Self-Operated El Paso, Texas 03/2008-11/2012

Create marketing campaigns that promote upcoming shows and artists.

Coordinate with venue staff to ensure that all logistical requirements are met.

Negotiate pricing and contract terms with performers, agents, managers, record labels, and other industry professionals.

Negotiate pricing and contract terms with venues such as concert halls, theaters, clubs, or outdoor festivals.

Prepare contracts for performers and crew members, including signing contracts with new artists.

Coordinate with security staff to ensure that the show runs smoothly and safely.

Manage social media accounts to promote artists and events to their target audience.

Create a budget for each show and staying within that budget.

Book talent for local events and concerts and promoting shows to increase attendance.

Landscaper Owner/Operator El Paso, Texas 08/2010-09/2012

Apply pesticides to remove harmful insects such as mosquitos, wasps, and ticks.

Conduct general maintenance duties such as cleaning walkways, fixing fountains, and other duties.

Apply fertilizer to help enhance growth.

Take out weeds and dead plants.

Trim overgrown limbs, hedges, and leaves.

Uphold the landscaping design and ensure plant growth.

Plant new decorative bushes, flowers, plants, and shrubs.

Supervise maintenance repairs to equipment, landscape structures, outdoor furniture, and walkways.

Advise clients on how to look after the landscape.

Coordinate with garden designers and landscape architects to ensure the garden meets the client's expectations.

Education

Masters in Theology Shalom Ministries West Des Moines, Iowa Enrolled

Bachelors in Theology Shalom Ministries West Des Moines, Iowa 11/2020

NCCER Certified Industrial Certificate El Paso, Texas

OSHA Certified El Paso, Texas

Additional Skills and Experience



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