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Team Member Customer Service

Location:
Pompano Beach, FL
Posted:
October 30, 2023

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Resume:

NS

Nathaniel Stokes

Professional Summary

Proactive professional offering more than 12 years of experience working in fast-paced environments. Enthusiastic Prepared Foods Team Member accomplishing tasks efficiently, anticipating customer needs and promoting new menu items. Offering stocking and inventory oversight skills. Energetic Deli Clerk highly trained in using computerized register and payment systems. Knowledgeable in large range of food types and party tray arrangements. Responsible Food Preparation team member offering proven skills in maintaining clean facilities and promoting customer satisfaction through exceptional service. Dedicate long hours to complete fast-paced work. Customer service-driven team player good at connecting with people and fostering patron loyalty. Work History

Publix - Deli Clerk

POMPANO BEACH, Fla

10/2018 - Current

Bokampers Sports Bar & Grill - Line Cook

Pompano Beach, FL

07/2017 - 09/2018

ad0qme@r.postjobfree.com

954-***-****

Pompano Beach, FL 33064

Skills

Education

06/1999

New World School of The Arts

Miami, FL

High School Diploma

Lindsey Hopkins Technical College

Miami, FL

Certified Massage Therapist: Massage

Therapy

Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.

Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.

Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Maintained proper signage and pricing information for displays, cases and counters.

Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.

Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.

● Beverage preparation

● Food preparation and safety

● Stocking and replenishing

● Food safety standards

● Point of sale knowledge

● Cleanliness and sanitation

● Ordering procedures

● Proper waste disposal

● Equipment safety

● Performance improvement

SportsGrill Sports Bar - Line Cook/Prep Cook

Pembroke Pines, FL

03/2015 - 06/2017

Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.

Prepared food items to meet recipes, portioning, cooking and waste control guidelines.

Prepared items like bacon ahead of time to promote efficiency in dish garnishing.

Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.

Maintained well-stocked stations with supplies and spices for maximum productivity.

Checked each food item for freshness and provided feedback to kitchen supervisor for removal.

Followed restaurant stock management schedule to monitor product freshness and rotate out old products.

Handled portion control activities according to specified instructions provided by chef.

Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers

Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.

Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.

Checked each food item for freshness and provided feedback to kitchen supervisor for removal.

Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination.

Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.

Prepared items like bacon ahead of time to promote efficiency in dish garnishing.

Prepared food items to meet recipes, portioning, cooking and waste control guidelines.

Unloaded food supplies from distributor trucks to efficiently organize inventory.

Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.

● Grilled meats and seafood to customer specifications.



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