EDGAR RIVERA

**** *. ****** ***. **** Covina, CA 91790 – 714-***-****- ad0qkh@r.postjobfree.com

Outgoing Hotel General Manager and Trainer, seeking challenging position to drive great results. Excellent communications skills and training skills to all level staff. I specialize to improve team`s performance on challenging properties and be ready for Brands Quality Assurance inspections and Opening new Hotels. Qualifications

• Certified General Manager IHG Hotels

• Certified General Manager Connect U Marriott International Brands

• Certified General Manager Hampton Inn Suites by Hilton Brand

• Certified Food Safety Manager

• Tips Certified

• Hotel Operations Manager. Housekeeping, Front Desk, Food & Beverage and Maintenance

• Revenue Management

• OYv2 Marriott Revenue Management

• P&L

• AP/AR

• Scheduling

• Department Budgets

• Quality Assurance Standards Marriott Properties

• Food Safety Audits (GFSA)

• Labor Management

• Opera(IHG, MGM Resorts), On Q (Hilton), Fosse (Marriott) PMS Systems Accomplishments

• 2017, 2018 Certificate of EXCELLENCE TripAdvisor

• 2016 Leadership awards of most improve Fairfield Inn & Suites by Marriot Hotel

• 2015, 2016 Fairfield Marriott Brand Hotel Gold Recognition

• 2013, 2014 Top 5 Embassy Suites Hilton Hotel Recognition

• 2012, 2013 #1 Casino/Resort on Cleanliness, Bellagio Las Vegas Experience

Regional Director of Operations – Holiday Inn by IHG & Hotel Glendale Express

• Manage all Hotels Operations

• Monitoring company revenue margins

• Overseeing the company sales, purchasing and manufacturing departments

• Identifying and targeting areas where of organization can improve operations

• Ensuring company follows safety regulations

• Investigating customer satisfaction and reporting issues

• Staff Development

• Coach Brand Standards

• Hotels P&L Budgeting

09/2018 - Current

Marriott Select Brands Opening and Task Force General Manager

• Manage all Hotel Operations

• Hiring & Staff Development

• Critical Path Opening Hotels

• Department P&L Budgeting

• Coach Brand Standards

• Work with Brand Opening and Transition team to open Fairfield`s in Moreno Valle, CA and Indio, CA

• Task Force General Manager for Town place Suites, Springhill Suites, Courtyard and Fairfield by Marriott, CA and NV.

11/2015 – 09/2018

Hilton Select and Full Service Hotels – National Task Force General Manager

• Manage Hotel Operations

• Purchasing

• Coach Accounting Programs

• Department P&L Budgeting

• Scheduling

• Rooms Productivity

• Daily Suites Inspections

• Staff Development

• Task General Manager for Homewood Suites, Hampton Inn & Suites, Embassy Suites 10/2013-11/2015

Bellagio Hotel & Casino by MGM Resorts – 4000 Rooms – Operations Manager

• Manage all Housekeeping and Front Office Operations

• Ordering

• Rooms Productivity

• Training Staff

• Cleaning Projects

• Scheduling Las Vegas, NV 9/2011-10/2013

Crowne Plaza Hotel by IHG – 346 Rooms – Executive Housekeeper/Hotel Manager on Duty

• Daily Housekeeping Operations

• Ordering

• Training

• Cleaning Projects

• Hiring

• P&L

• Scheduling

• Conduct daily Inspections

• Work with Union Contracts Redondo Beach, CA 10/2006-8/2011 Marriott Hotel – 387 Rooms – Catering Manager

• Plan and Organize Events and Meetings

• Training Catering Service Staff

• Scheduling

• Food & Beverage P&L Budgeting

• Audio Visual Training Torrance, CA 6/2005-10/2006 YUM Brands Taco Bell, KFC, Pizza Hut – Senior Assistant General Manager

• Responsible of all restaurant operations

• Food Safety

• Training

• Ordering

• P&L Budgeting

• Scheduling & Productivity

• Coach other restaurants from YUM Brands Torrance, CA 2000 - 2005 Education

• Salesiano Don Bosco High School, Guatemala City - 1997

• Business Administration, University Mariano Galvez, Guatemala City – 1999

• University of California Irvine, Hospitality Management, Irvine CA 2003

• ICDC College – Computer Applications (Power Point, Excel, Word, Outlook) 2005

• MGM University Hospitality Management, Las Vegas NV 2012 Hospitality Education

• Certified Food Safety Manager

• GM Certified

• Sales Certified

• Revenue Management

• Foundations of Leadership

• Connect U Training

• Operations Manager

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