Customer Service Representative

Christopher Kendall Glover

336-***-**** *********.*****@*****.*** https://www.linkedin.com/in/chris-glover-6643392b

Experienced customer service representative with a background in fundraising for political groups and non-profits. Skilled in processing claims, authorizations, and providing stellar service to Medicare members. Recently obtained a Property and Casualty Insurance License. Passionate about simulation and game design.

Simulation and Game Design, Wake Technical Community College, 2020

Relevant coursework: C Sharp, Python, Adobe Photoshop.

Additional certifications: Property and Casualty Insurance License.

Professional Fundraiser, Integral Resources, LLC: 2014-Still Employed.

Remote Customer Service Representative, Sagility: 2020-2022

Assisted Medicare members of Humana in filing claims, handling authorizations, and resolving issues with CMS and medical providers.

Successfully worked remotely with minimal supervision, consistently achieving high performance metrics.

Completed special projects, including one under the CEO of Humana, Bruce Broussard.

Solid computer skills, Experienced and charismatic customer service, Self-motivated

References are available upon request.

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