Customer Service Entry Level
Resume:
AMY
LEMONDS
Experienced
Focused
Capable
CONTACT INFO
Westlake, Ohio 44145
ad0qjx@r.postjobfree.com
PROFESSIONAL OBJECTIVE
To utilize my skills and experience to contribute relavant support as a dedicated employee seeking opportunity as I explore a new professional path.
WORK EXPERIENCE
Self-employeed 2021 - Current
Providing excellent service to clients of Instacart and Magical Touch Cleaners. Managing work life balance as a mother and provider Director of Programs and Wildlife June 2018 - April 2021
Lake Erie Nature & Science Center
Bay Village, Ohio
• Provided leadership and direction to wildlife and education programs and services
• Manage all aspects of staffing- scheduling, communication, training, payroll, evaluations and work plans
• Budgeting and financial reporting
• Organizational Development and Strategic Planning
• Worked remotely for long periods of time during COVID and medical leave
Director of Wildlife Dec 2010- June 2018
Lake Erie Nature & Science Center
• Managed the Wildlife Departments staff, resources, philosphy, policies and procedures.
• Created and maintained wildlife exhibits
• Provided marketing support as the Cnter’s media liason
• Data management for department
• Renovation planning and implementation
• Cross functional support
• Provided support remotely during maternity leave Wildlife Rehabiliation Coordinator Jan 2008 – Dec 2010 Lake Erie Nature & Science Center
• Managed the Center's Wildlife Rehabiliation program that provided care to approximately 1500 ill and injured wild animals.
• Trained staff, volunteers and student participants
• Developed College Internship program
• Managed permits and provided reports to permitting agencies
• Provided education to the public
2
AMY
LEMONDS
Experienced
Focused
Capable
CONTACT INFO
1660 Cedarwood Dr. #142
Westlake, Ohio 44145
ad0qjx@r.postjobfree.com
Wildlife Specialist Mar 2005 - Jan 2008
Lake Erie Nature & Science Center
Bay Village, Ohio
• Entry level
• Basic animal husbandry
• Lead and expanded teen program
Veterinary Assistant Jan 2002 – Mar
2005
Crossroads Animal Hospital
Strongsville, Ohio
• Triaging rooms for veterinary appointments
• Client education
• Laboratory testing
• Medical record keeping
Intern May 2001 – Jan 2002
Cleveland Metroparks Zoo
Cleveland, Ohio
• Water quality managemnt and study of Waterfowl Lake and prevention of algae blooms
Customer Service Specialist Feb 1997 – Mar 2001
Reehorst Dry Cleaners
Bay Village, Ohio
• Retail customer service duties
Education
Baldwin Wallace College- Berea, Ohio
Bachelors of Science- Biology major
Cuyahoga Community College- Parma, Ohio
Bay High School- Bay Village, OH
3
AMY
LEMONDS
Experienced
Focused
Capable
CONTACT INFO
1660 Cedarwood Dr. #142
Westlake, Ohio 44145
ad0qjx@r.postjobfree.com
AFFILIATIONS
Ohio Wildlife Rehabilitation Association
• Former Board Member, Conference Chair
• January 2014 through December 2018
International Wildlife Rehabilitation Council
• Certified Wildlife Rehabilitator
• Attended basic training in 2007 and certified in 2010 Lights Out Cleveland
• Planning committee and field volunteer
REFERENCES
Nancy Boehm
Lake Erie Nature & Science Center
Tim Jasinski
Lake Erie Nature & Science Center
Kristen Beck
Ohio Wildlife Rehabilitators Association
Contact this candidate