DelkaRae Taylor

Pittsburgh, PA

• More than ** years' experience in Revenue Cycle Management/Business Office Management, AP, and Billing/Coding; 15 years' experience in Human Resource Management and Recruitment; 20 years' experience in Case Management and Customer Service Support.

• Recognized strengths in account maintenance, problem-solving, troubleshooting, and planning/ implementing procedures and systems to avoid problems.

• Possess solid computer skills: Microsoft Office, WordPerfect, and Microsoft Outlook.

• Experienced with ADP, Chronos, Point Click Care, Benefits and FMLA Administration, Medical Coding and Billing.

• Develop plans, ADP, process payroll, Accounts Payables, and maintain/update accurate inventories. Maintains excellent skill in oral and written communications. Work Experience

Revenue Cycle Manager

Genesis HealthCare - Pittsburgh, PA

December 2021 to Present

15220

• End of Month Closing experience/ reconciling

• Cash, Ancillary, and Adjustment posting

• RFMS Trained

• Point Click Care Trained

• Income - bill income amount so bill can go out ASAP

• Submits Medical Claims-Billing and Coding

• Private Collections

• MCD approvals -bill and ensue there are not any issues

• MCR days - ensure expended days are booked

• Aging - go through it once a month to make sure there are no billing or tracking that was overlooked

• Prepare and make Bank deposits

• Accounting for resident funds/daily funds tracking - This entails giving cash out to residents, requesting checks for resident, etc.

• Medicaid applications-applies for Medicaid services to eligible individuals as per Medicaid regulations and guidelines; including but not limited to intake, assessment, service planning, linkage, referral and follow-up

Revenue Cycle Manager/ Business Office Manager

Squirrel Hill Wellness and Rehabilitation - Pittsburgh, PA March 2019 to December 2021

15217

• Income - bill income amount so bill can go out ASAP

• Cash, Ancillary, and Adjustment postings

• Submitted Medical Claims-Billing and Coding

• MCD approvals -bill and ensue there are not any issues

• MCR days - need to make sure expended days are booked

• Aging - go through it once a month to make sure there are no billing or tracking that was overlooked

• Prepare and make Bank deposits

• Accounting for resident funds/daily funds tracking - This entails giving cash out to residents, requesting checks for resident, etc.

• Medicaid applications/appointments-applies for Medicaid services to eligible individuals as per Medicaid regulations and guidelines; including but not limited to intake, assessment, service planning, linkage, referral and follow-up

Business Office Manager/Human Resources Director

Forbes Center for Rehabilitation and Healthcare - Pittsburgh, PA March 2015 to April 2019

15206

• Manages human resources operations by recruiting, interviewing, and coaching staff.

• Medicaid applications/appointments-applies for Medicaid services to eligible individuals as per Medicaid regulations and guidelines; including but not limited to intake, assessment, service planning, linkage, referral and follow-up

• Conducts Employee Orientation, development, and training

• Maintains documents for residents monthly billing for federal and State audits in accordance with regulatory requirements

• Accounting for resident funds/daily funds tracking - This entails giving cash out to residents, requesting checks for resident, etc.

• Completes deposits for the facility including patient liability/room & board, insurance payments, etc.

• Inputs payroll information (Direct Deposits, W-4 changes, and address changes) Air Operations Supervisor

United Parcel Service - Pittsburgh, PA

January 2014 to January 2016

15233

• Monitors operations to ensure organizational goals are met

• Drives the execution of operational procedures to minimize shrink, damages, and/or variances

• Ensures compliance with company policies and procedures

• Leads safety team to ensure safe work methods

• Manages compliance procedures to adhere to standards TSA and OSHA HR Professional

United Parcel Service - Pittsburgh, PA

October 2012 to January 2014

15233

• Fostered an environment of learning and empowerment for our employees so that they provide excellent services to our clients

• Provided administrative support services for employees' leave of absence and disability requests

• Developed employee benefit procedures

• Administers benefits, personnel records, employee and/or labor relations, job evaluation,

• Organized development and training

Education

Certificate degree in Medical Coding and Billing

Bidwell Training Center - Pittsburgh, PA

January 2021 to September 2022

Master's in Organizational Management

Point Park University - Pittsburgh, PA

January 2008 to June 2012

Bachelor of Arts in HR Management

Point Park University - Pittsburgh, PA

January 2005 to May 2008

Skills

• Human Resources Management

• Human Resources

• Office Administration

• Training & Development

• Office Management

• Management

• Employee Orientation

• Payroll

• Performance Management

• Recruiting

• Account Management

• Interviewing

• Medical Billing

• Medical Coding

• Microsoft Excel

• ICD-9

• CPT coding

• Microsoft Word

• Insurance Verification

• Medical Terminology

• Workers' Compensation

• HIPAA

• Accounts Receivable

• ICD-10

• Accounts payable (5 years)

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