Bilingual Spanish and English, translate to patients, answer phones
Resume:
Lucy Gonzalez
Cleburne, TX *****
*********@*****.***
Professional Summary
Successful dental professional with 11 years of experience in fast-paced dentistry environments. Well-rounded with strong skills in taking X-rays, Extractions and Dental Procedures. Flexible in quickly handling requests from dentist, colleagues and patients. Friendly and consistently delivering quality dental care to patients. Orderly when recording patient information, staging equipment and tools for procedures, explaining procedure to patient and making sure patient understands what is going on . Known for retaining customers and easing anxiety through positive customer interactions. Offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete any task.
Accomplishments
Mentored over 2 dental assistants.
Improved patient education by working with dentists to create patient education program covering general dental hygiene and post-surgical care.
Negotiated with suppliers and ordered inventories and supplies in bulk, stockinG treatment rooms.
RDA CERTIFACATION
CORONAL POLISHING CERTIFICATION
TRAIN RDAS WHO ARE COMING IN TO WORK WITH DOCTOR
ORDER SUPPLIES
TAKE INVENTORY OF SUPPLIES
Skills
Infection control proficiency
Dental office administration
Patient intake procedures
Dental staff assistance
Equipment sterilization
Patient relations
Full Mouth Radiographs
Electronic Charting
Dental radiography
Dental impression specialist
Patient data gathering
Treatment room cleanup
Proficient in WINDOW, PATTERSONS, EAGLE SOFT
Work History
August 2020 - Current
COUNTYWIDE DENTAL P.A - Cleburne, TX
HEAD RDA
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
Helped Doctors complete routine and advanced procedures by preparing patients and instruments for expected needs.
Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth.
Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Administered sealing compounds and protective coatings to boost tooth enamel strength and minimize cavity risk.
Educated patients on postoperative care, including how to protect dental work and boost healing.
Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage.
Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment, and maintaining infection control precautions.
Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
Took dental images following strict patient protection rules by mentioning risks during pregnancy, and or taking certain medications and applying lead aprons.
Prepared and positioned patients for procedures by Seating and Explaining procedure, clipping dental napkins and placing patient safety devices.
Assisted dentist in management of medical or dental emergencies by assisting with treatment inc. extractions, RCT BU, CROWNS, BRIDGES.
Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
Explained treatment procedures and instructed patients on home care guidelines.
Booked appointments for patients using WINDOWS, PATTERSON EAGLESOFT
Education
December 1998
Del Rio High School Del Rio, TX
High School Diploma
TCC FORT WORTH
No Degree RDA (REGISTERED DENTAL ASSISTANT)
Certifications
Certified Dental Assistant
First Aid/CPR Certified
Coronal Polishing Certified
CORONAL POLISHING CERTIFICATION
CORONAL POLISHING CERTIFICATION is where I polish patients teeth before Dentist goes in and does exams on patients and make sure teth are clear of any food or debris. Making sure dentist is able to see teeth he or she is working on or is going to make a diagnosis. Also to teach/ train patients how to brush properly and keep a happy and healthy oral hygiene.
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