Information Technology Oracle Cloud

Peter Pantazopoulos

Belmont, MA Cell 857-***-**** Home 617-***-****

**************@*******.***

Professional Summary:

Responsible for all aspects of leveraging information technology to advance the business. Experienced with envisioning future business needs, defining strategic IT Plans, and implementing solutions to advance leaderships business goals and objectives.

Managed Large Scale Implementations of various Oracle Cloud / EBS, Netsuite, Hyperion and Microsoft Dynamics Products by identifying deliverables, critical paths, estimating budgets and presenting them to steering committee for approval.

Implemented both Agile and Traditional Project Lifecycle (PLC) approach and governance to our Program Management Office, using SAFe and ITIL Framework. Strong track record at working effectively at all levels of the organization to drive change and build followship.

Implemented a monthly portfolio review with C-suite executives to define program objectives, establish key performance indicators (KPIs) to drive decision making and organizational change, to ensure alignment with overall business goals.

Technical Skills and Core Competencies:

Professional Experience:

Watson Marlow Fluid Technology Solutions, Boston, MA Jul 2020 – Current

Regional IT Manager

Accountable for the America’s IT/IS support for 17 Sales offices (350 Employees), that generate over 250 million in sales annually. In addition, supporting a newly created 200K Square Foot Manufacturing Facility (30 Employees) that supplies all the sales for the region

Manage the overall IT/IS Strategic Initiatives using the ITIL framework for the Americas. Strategic leadership of Information Technology for the overall business objectives which include:

Information management of our centralized enterprise ERP/SCM/CRM system for all the sites. Provide regular performance management metrics.

Build relationships with business partners on strategic planning and the key point of contact for issues and provide advisory services.

Responsible for setting COBIT IT Strategy/Governance for the organization. Strong written communication skills to establish rapport with business partners.

Work with the business to manage all Change Requests and to set expectations.

Manage the IT Infrastructure, Servers, Desktop Support and Compliance model of all sites.

Use FP&A tools for portfolio management of all IT/IS planning and budgeting of financial plans (CAPEX/OPEX).

Provide IT digital technology strategy with key initiatives to leadership team for planning of technology improvements. Marketing IT initiatives to business management

Collaborate with leadership team to research and create management initiatives for the Americas IT/IS organization. Talent development with team that consists of 2 managers and 5 Senior Level Analysts. Manage the regions IT/IS project portfolio and report updates to C-Level stakeholders for the region.

Project Charter Lead for IT Sustainability for our Global system initiatives. Work closely with the organizational IT Leadership team to identify and lead key deliverables for the group.

Apps Associates, Weston, MA Feb 2017 – Jul 2020

Global Portfolio Manager

Managed a global team of 12 employees which included Service Delivery Managers and various levels of developers, functional/business process consultant experts for Oracle ERP, Finance HCM, SCM Taleo, Salesforce and Hyperion/PBCS

Maintained strategic client relationships as the escalation point for client issue(s), project plan(s), deliverable(s) and budget. Managed risk(s), issue(s) and change management request(s), Performance Management Metric(s)

Managed and lead the enterprise Application/Managed Services team. Practice had 28 clients that have outsourced their Implementation/Operations & Delivery of their Oracle Cloud, E-Business Suite, Oracle BI and integrations (Dell Boomi, MuleSoft etc.) support to Apps Associates

Provided Account Management for each client by conducting Quarterly Business Reviews to review the Key Performance Indicators / Metrics to gauge the overall performance of my Delivery Managers to business performance and the likelihood that clients will renew their existing enterprise managed services contract.

Parexel (Independent Consultant via Iron Systems Inc.), Boston, MA Oct 2015 – Feb 2017

Program Manager

Order to Cash (O2C) Program Objectives: (Accounting Standard Compliance (ASC606))

Order to Cash (O2C) is the end-to-end view of projects from pricing and contracting through execution and billing in order to provide greater transparency and drive financial performance:

oGoal was to comply with revenue standard ASC 606. Current approach (Unit based Revenue Recognition) was out of compliance with the new revenue standard.

oThe O2C program shifted the process away from being output based (i.e., units of work) to a single input measure (i.e., labor costs) at a project level. Aligning operational and financial needs from Q2C while simplifying the revenue close and customer billing cycle times

oManaged three workstreams with multiple tracks and project managers:

O2C Revenue Recognition:

Resource Demand Tool:

O2C Reporting:

Oracle Hyperion Program Manager:

Managed the implementation of four enterprise Planning Applications (Workforce, CAPEX, Project Margin and Total PAREXEL). Managed the delivery of Financial Management / Account Reconciliation Manager, Tax Provisioning Application and Order to Cash - Resource Demand Tool.

Created dashboard with key performance management metrics that gave the health of the overall program from a Risk, Budget and Deliverables. Identified and addressed project issues with business stakeholders.

Liberty Mutual Insurance Boston, MA Jul 2008 – Sep 2015

Global Program Manager

Managed and lead the Global Compliance team that was accountable for governance managing and reporting to leadership on the testing and review of key risks for IT, Finance and Legal.

Collaborated with business stakeholders in the IT, Finance and Legal organization to identify risks, then ensured oversight and governance with mitigating controls.

Created monthly, quarterly and annual attestation reporting for the leadership team for visibility of adherence to mitigate each risk.

Worked with our Internal Investigation organization to conduct audits on IT/Business processes based on feedback that our board received on complaints either from our Compliance Hotline or from division(s) with recent large key attrition that had team new to risk management.

Fidelity Investments, Boston, MA Sep 2001 – Apr 2008

Principal Business Systems Consultant

Responsible for leading design sessions with clients to get requirements for the financial management system. Finance (GL, AP, AR, CM FA), Payroll and HRMS modules in Oracle EBS Suite. Was responsible for doing gap analysis, product enhancement functional and technical designs and data conversions.

Led Oracle HCM/PR product implementations and discovery sessions in which I created detailed business functional and system requirements and aligned them to Oracle.

Demonstrated the functionality of the modules and knowledge based approach for all phases of an implementation.

Collaborated and influenced business leaders, super users, and end-users to develop and redesign the client’s legacy business processes into Oracle HRMS using data flow analysis, system configuration, data setup, including recommendations to implement new features or functions.

Ensured clients were using best practices and using all of the product features.

Education:

Masters in Management Information Systems

Bentley College, Waltham, MA

Executive Masters in Business Administration

Suffolk University, Boston, MA

Bachelor of Science in Management

Bentley College, Waltham, MA

Certifications:

Microsoft Certified Systems Engineer, Microsoft Professional + Internet, A+ Certified

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