Customer Service Representative

EMMANUELA

BELONY

484-***-**** *** W. Linden St. Apt 2.

Allentown, Pa 18101

ad0qe3@r.postjobfree.com

PROFILE

Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team roles. 7 years of experience in various busy work environments.

KEY SKILLS

WORK EXPERIENCE

• Detail Oriented

• Active Listener

• Customer Service

• Shipping and Receiving

• Production Support

• Time Management

• Written and Verbal

Communication

National Magnetic Bethlehem, PA

Material Handler

January 2023-Present

• Facilitated transport of inventory items to designated locations.

• Packed items into appropriate containers for shipment.

• Responsible for keeping storage areas organized, clean, and secure to fully protect company assets.

• Processed and reviewed production, work, and shipping orders and requisitions to determine whether items were to be transported, gathered, and distributed accurately. Preventative Measures Allentown, PA

Home Health Aid

July 2021- February 2022

• Traveled to client homes to complete health care service and promote continuity of care.

• Assisted patients with dressing, grooming, feeding needs.

• Helped patients adapt to mobility needs.

AT&T Allentown, PA

Customer Service Representative

January 2020- May 2021

• Processed customer inquiries courteously and professionally.

• Identified and handled concerns quickly, escalating calls to departments when appropriate in a professional manner.

• Answered customer calls with minimal wait times. IQOR Bethlehem, PA

Customer Service Representative

September 2017- December 2019

WAWA Fountain Hill, PA

Cashier

February 2015- November 2016

PROFESSIONAL SKILLS

• Google Suites Proficient

• Microsoft Office

Proficient

• Typing

• Call Processing

• Shipping Operations

• Material Packaging

EDUCATION

Louis E Dieruff High School, Allentown, PA June 2014

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