OSCAR CRUZ
ascarsju@hotmailcom 689-***-**** 1487 Candlewyck Dr FL
Summary
Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm
under pressure. Effective Ramp Agent using top-notch skills in [Skill] and [Skill]
Focused, bilingual individual with hardworking nature and experience in heavy equipment operation. Adaptable to
changing flight line conditions and ready toshift focus to meet departure schedules. Known for team attitude and
dedication to task completion.
Dynamic and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent listening and
comprehension skills. Trained in [Area of expertise] and [ Area of expertise].
Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all
orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions
and adhere to OSHA regulations.
Skills
¢ Experienced aviation professional with an extensive
background in fast paced operations
Experience
Southwest Airlines Orlando, Fl © Loaded and unloaded aircrafts with baggage, cargo, and mail safely and
Ramp Agent efficiently
09/2019 - 10/2023 * Ensured proper weight balance on aircrafts by placing heavy items in the
aft of the plane
© Assisted passengers with special needs including wheelchairs, strollers,
and other mobility aids.
© Followed safety procedures such as using reflective gear while working on
the ramp.
© Checked flight manifests to ensure accuracy of luggage loaded onto planes
© Organized baggage carts for loading onto planes accurately according to
airline specifications.
* Communicated effectively with ground crew members to ensure smooth
operation of flights. -
¢ Inspected aircraft interiors prior to take-off for any hazards or debris that
could cause damage during flight.
© Verified correct labeling of containers containing hazardous materials for
transport an planes.
© Performed pre-flight maintenance checks such as tire pressure and fuel
levels on ground service equipment
@ Maintained accurate records of all GSE used throughout shift.
® Operated a variety of motorized vehicles such as tugs, belt loaders,
forklifts. safely and efficiently around airport premises.
© Worked closely with air traffic control personnel to coordinate safe
movement of planes on the taxiway
© Conducted daily safety inspections of ramps and runways ensuring no
debris or foreign objects were present before takeoff
© Utilized two-way radio communication systems to communicate between
ramp agents and pilots and ground crew personnel.
® Processed necessary paperwork related to cargo shipments including
customs documents.
® Prepared detailed reports summarizing activities performed during shift
® Monitored weather conditions regularly in order to adjust operations
accordingly when needed
Assisted passengers in finding their lost luggage at baggage claim areas
© Provided customer service assistance by answering inquiries from
passengers regarding arrival and departure times and gate information
© Operated conveyor bells, push-back tractors and aircraft tugs daily:
® Loaded and unloaded baggage and other cargo, transporting to and,
aircraft
© Loaded and unloaded aircraft cargo, passenger baggage and frei
® Handled passenger luggage, mail and cargo in accordance with s
priv.
cy protocols.
© Communicated via headset radio with ground crew, flight crew and
person about ramp operations and flight requirements.
© Positioned and pushed aircraft from remote airport locations to specified
AA @ resume-now.com C
4