Jyoti Malik

ad0qcw@r.postjobfree.com +1-973-***-**** 3001 Gates Court Morris Plains NJ Authorized to work in USA Dynamic, committed, independent & result-oriented professional with 12+ years’ experience in food & beverage FMCG companies (Mondelez, Danone, Bisleri) in quality & food safety profiles across factory and HQ roles. Experience of leading plant quality, food safety, handling legal and regulatory compliances as well as handling customer complaints. Strong communication and presentation skills with excellent inter-personal, leadership and analytical abilities with strong moral values and integrity. Subject matter expert for food & beverage plant quality and food safety, hands-on experience of leading planning to acquisition of international audit certifications ACADEMIC & PROFESSIONAL QUALIFICATION

o M.Sc (Microbiology) in First Division

o Post Graduate Diploma in Food Safety & Quality Management (PGDFSQM) with A+. o Skills: GMP, ISO 22000, BRC, GFSI, HACCP, Risk Management, Food Safety Management Systems, Auditing, Sanitation o BRC GS Food Lead auditor Course

o ISO 22000:2008 Lead Auditor Course from TUV

o FOSTAC Certified in 2018

o Adept in MS Office (Word, Excel, Power Point, Outlook), Navision & SAP CORE COMPETENCIES

o Leading Plant Quality function: Handling end-to-end responsibility for Quality Assurance function for the largest mineral water plant for Bisleri International. Role involved ensuring product quality, team management, statutory compliances as well providing thought leadership as a key member of the Plant Leadership Team. o Leading Regional Quality & assurance function: Planning, designing, resourcing & executing various internal audits & reviews for identification of gaps against quality policies & subsequent gap closures ensuring compliance to company standards as well as external accreditations for multiple own and 3P manufacturing plants. o Food safety and Quality Systems: Handling end to end food safety agenda for the plant through defining & implementing floor level food safety SOPs in sync with Company quality policies & international standards viz GMP, HACCP, ISO 9000, ISO 22000, FSSC & ensuring regular vigilance for maintaining the high standards through site audits & reviews with Plant Management Team.

o Consumer Complaint management: End-to-end consumer complaint management through tracking & analysis of various complaints, meeting consumers, RCA & speedy closure. o Microbiology: Institutionalize microbiological processes and systems in line with company’s Global Quality Standards as well as applicable guidelines. Overall responsibility for driving a culture of microbiological control & compliances for company, 3P and key supplier manufacturing plants. o Training & Development: Leading the quality & food safety training agenda for sites (company owned, 3P & suppliers) through planning, designing & conducting extensive training. o Vendor Quality Management: Planning and executing vendor QA compliance audits and providing them guidance to fix gaps to meet compliance norms. Conducting periodic vendor assessments and ensuring they are aware and up-to- date on product Quality compliance requirements.

o Co packers/new plants Stabilization: End-to-end partnering with project team from co-packers selection to successful operational start-up of plant with full compliance to product food safety and regulatory norms. o Elevating plants to higher level of Food safety and regulatory compliance WORK EXPERIENCE

Bisleri International Pvt. Ltd (Apr’14 to Dec’19)

Quality Assurance Manager, Andheri Plant (Aug-Dec’19) Complete responsibility of QA Function for Bisleri mother plant at Mumbai, India encompassing day-to-day quality management for the plant, anchoring various statutory and compliance requirements. Guiding and developing the capability of quality team members. Led the plant in 2 major certifications successfully within 3 months of taking the role Regional Quality Manager, West Region (Nov 2014 – Jul 2019) Responsible for Bisleri owned manufacturing plants & 20+ Co-packers located across Western India. The role handled quality and food safety system implementation for newly set-up plants as well as driving quality culture in existing plants. This included partnering actively for new plant site selection, designing, and installation, coordinating for commercial production trials and approval, equipment vendor assessment and operational qualification Key achievements

o ISO 22000 certification and Re-certification of Bisleri own and copack plants in West India Region o Developed and rolled out Food Safety and Quality Guidelines for new plant start-up o Quality validation and approval of new co-packers followed by continued support up-to commercial production start o Led the Mumbai plant to receive Rising Star Award from CII (Confederation of Indian Industry) for effective and best Quality and Food safety system implementation o Received Best Employee award in the year of 2016 and 2017 Independent Food Safety Trainer & Auditor (Jan’13 to Oct’14) Associated with NAFARI (National Agriculture & Food Analysis and Research Institute) in joint venture specializing in Food Safety services to Corporate food manufacturing clients covering Auditing & Certification, Training & development Danone Beverages Pvt. Ltd. (Feb - Dec’12)

Assistant Manager, Quality Assurance

QA Lead for two manufacturing sites of the Company responsible for implementation of Global Quality Standards as well as exercising stringent on-going quality, food safety & microbiological controls at site. Added responsibility as Site In- charge of driving production delivery, safety compliance, procurement & cost control. Products handled included non- carbonated drinks, carbonated drinks & natural mineral water. Mondelez International (Apr’07 – Feb’12)

Senior Executive, Quality & Food safety

o Handled various roles with increasing responsibility over the years viz Plant Microbiologist, Cluster Microbiologist, Cluster Food Safety Lead

o Products handled include chocolates & candy

Key Achievements

o Consistently rated “Outstanding” (2 years in a row) & “Exceeded Expectations”. o Received multiple awards from Management for contribution to site deliverables – Best Trainer Award, GMP Global Audit Award, multiple QA Director’s Appreciation Awards o Only Microbiologist in India BU to clear Proficiency Test from UK with 100% score for consecutive 3 years