Post Job Free

Resume

Sign in

Hvac R Customer Service

Location:
Tucson, AZ
Posted:
October 30, 2023

Contact this candidate

Resume:

Phillip Donohue

Tacna, AZ *****

ad0qav@r.postjobfree.com

+1-480-***-****

Im looking to start a new career in Electrical Technology. I'm currently enrolled in College at AWC, and pursuing a AAS Degree in ELECTRICAL TECHNOLOGY, and eventually a Bachelors in such field. I do possess an Arizona ROC License in HVAC/R and Im a licensed refrigeration technician holding a universal EPA card. Most of my career back from 2007 has been HVAC/R related. I'm familiar with electrical motors and circuits and its applications. I know how to read meters, I can read schematics and diagrams. I have experience in soldering and brazing metals. I have experience in 3 phase, and single phase technology. I do know whatever I lack in experience I make that up with my determination and drive.

Authorized to work in the US for any employer

Work Experience

Service Manager/Owner

Society's Air LLC - Tacna, AZ

February 2014 to Present

Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.

Followed up with customers during and after installations to verify satisfaction. Organized ongoing maintenance schedules to boost system performance. Optimized supply levels to keep stock within ideal parameters for expected needs. Trained less-skilled service workers on standards, efficiency and conflict resolution for best-in-class customer service.

Met with customers to discuss service needs and develop effective and practical solutions. Facilities Technician

Harrah's Casino - Maricopa, AZ

October 2011 to April 2014

Serviced and repaired various type's of cooking equipment. Serviced and repaired various type's refrigeration equipment. Followed routine and preventative maintenance checklists. Repaired defective equipment parts.

Operated tools, including hoists, saws and drills. Monitored water treatment systems and conducted plant boiler water testing. Referenced blueprints, repair manuals and parts catalogs for complex repairs. Repaired air handlers and makeup air units.

Documented all maintenance and repairs.

Diagnosed mechanical problems and determined the best ways to correct them. Service Technician

Legacy Air - Phoenix, AZ

March 2010 to April 2011

Serviced and repaired various cooking equipment.

Investigated major malfunctions and breakdowns of heating, refrigeration and air-conditioning systems. Made the necessary repairs needed to the HVAC/R equipment after diagnoses. Repaired and replaced motors, bearings and belts.

Closed out all work orders after verifying completion and reporting any discrepancies. Repaired and replaced motors, bearings and belts.

Supplied technical support to customers.

Education

Arizona Western College - Yuma, AZ

January 2002 to December 2002

EDUCATION High School Diploma

Antelope Union High School - Wellton, AZ

Skills

• Maintenance

• Refrigeration

• HVAC/R

• Service Technician Experience

• Blueprint Reading

• Mechanical Knowledge

• Electrical Experience

• Troubleshooting

• Equipment Repair

• Schematics

Certifications and Licenses

EPA Certification

EPA Universal Certification

Assessments

Mechanical knowledge — Proficient

October 2021

Understanding and applying mechanical concepts and processes Full results: Proficient

Attention to detail — Proficient

October 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work style: Reliability — Proficient

September 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Basic maintenance and repair — Proficient

September 2023

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Proficient

Work style: Reliability — Proficient

October 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Sales skills — Proficient

September 2023

Influencing and negotiating with customers

Full results: Proficient

Outside sales — Completed

September 2023

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate