P a g e * *

Osmel A. Reyes Miami, FL 786-***-****

ad0q9p@r.postjobfree.com

linkedin.com/in/Osmel-reyes

Strategic thinker with a big picture mindset, exceptional time management skills, and the capacity to energize a team of professionals by creating a resilient and innovative team culture. Qualifications Summary

Collaborative team-player with high emotional intelligence and the capacity to maintain coordination with internal consumer brands departments to ensure all programs, sales initiatives, issues, and questions are resolved in a timely manner.

Exceptional communicator and change agent with a sharp power of observation, able to evaluate and adjust sales plans to ensure plan implementation and achievement.

Organized professional with a proactive mindset and a strong work ethic, able to communicate product value proposition and solution design.

Authentic and relatable individual with the capacity to qualify target opportunities based upon account value, threats, and potential barriers.

Highly effective strategist with the capacity to use creativity to determine the best course of action for the organization as a whole through use of skills that transfer across multiple industries and positions. Career Experience

Network Innovations Fort Lauderdale, FL

Account Manager, Channel Sales February 2016 to January 2023 Demonstrate strong leadership and foresight through daily management of direct and indirect customers. Establish solid foundation for success as C-Band, KU-Band, KA-Band, and BGAN service expert; known for extensive hardware knowledge.

Selected Contributions:

Exercise sound judgment and discretion while managing a $4.6M annual budget.

Contribute to corporate financial health by recovering over $1.8M in dormant accounts within two years.

Maximize productivity and provide vital structure by managing sales pipeline including sales planning, forecasting, and joint selling with partners to drive revenue.

Employ refined relationship-building skills and collaborative mindset while assisting customers with expectations on pre-sales support, billing, technical support, and warehouse in close partnership internal operations and support professionals.

Generate energy and stability by ensuring prompt, quality follow through on all sales opportunities. US Med Miami, FL

New Patient Advisor May 2014 to January 2016

Exhibited commitment and determination while performing inbound and outbound calling for medical sales. Delivered key contributions toward success by dialing up to 80 outbound calls daily. Selected Contributions:

Contributed significantly to increased revenue by facilitating ~87% closing ratio. P a g e 2 2

Shaped a vibrant, productive environment by creating and nurturing long-term patient relationships.

Embraced responsibility for following up with patients to ensure continued revenue growth. Alorica (American Express) Miami, FL

Customer Service, Inbound Sales December 2012 to April 2014 Created environment for sustained success by performing inbound sales and customer service. Demonstrated leadership and communication skills by managing Membership Rewards Department for American Express members. Selected Contributions:

Rapidly excelled within position by maintaining 89% closing ratio while providing high-level Amex prestige customer service.

Leveraged experience and functional knowledge to advise members on ideal rewards options.

Exhibited resourcefulness by upselling card members; skilled in providing upgraded credit cards. Systemax (TigerDirect) Miami, FL

Account Manager March 2005 to November 2011

Demonstrated reliability and ingenuity while overseeing customer service, IT sales, and account management in the areas of hardware, software, and networking. Managed a $1.6M annual budget. Selected Contributions:

Harmonized operations by processing and managing accounts in alignment with company standards and workflows.

Increased revenue 40% through effective networking with clients.

Honored to be recognized as top 2% in software and warranty sales. ATI Wireless Miami, FL

Sales Manager March 2000 to February 2005

Defined direction that catalyzed coordination by managing sales representatives; responsible for all sales representatives’ payroll. Exercised detailed analysis and judgment while managing sales reports and budgets for sales team.

Selected Contributions:

Captured substantial gains in efficiency and productivity by conducting internal training and sales meetings to motivate sales team; ensured a positive working environment focused on achieving sales quotas.

Demonstrated innovation and capacity to excel by managing employee performance; reported directly to senior management.

Professional Proficiencies

Interpersonal Communication Top Sales Producer Industry Topics and Technologies New Products and Technologies Customer Service Teamwork Able to Integrate New Technologies into Sales Activities to Boost Productivity and Revenue