TODD

HOUCHIN

ad0q89@r.postjobfree.com Hilton Head Island, SC 29926 440-***-****

OVERVIEW: Dynamic leader professional possessing a 20+ year proven track record of superior performance in restaurant industry, seeks to leverage expertise in Program Leadership, Concept Management, Guest Relations, Service Delivery, Vendor Management, Contract Negotiations, Cost Control, Market Development, Resource Alignment, Budget Administration, and

Compliance to support key initiatives and profitability within a progressive organization. SUMMARY: • Support operations through implementation and management of best practices.

• Successfully implement action plans across multiple concepts to increase sales and profit.

• Work proactively to ensure best service and logistical coordination to meet business needs.

• Assess and optimize processes to effectively meet client needs and enhance outcomes.

• Provide execution of functions with professional demeanor to support team relations.

• Develop and mentor hourly employees to management positions through career (30+).

• Plan and execute project/design related initiatives to drive key goals. EXPERIENCE: WILD WING CAFE 2020 to Present

General Manager/ Area Manager

•Took over the original, iconic restaurant to bring it back to it’s former glory.

•Showed immediate measurable results in sales, labor, staffing, organization and cleanliness.

•Promoted to area manager within 6 mos. overseeing Hilton Head, Bluffton and Savannah. GIORDANNO’S 2019 to 2020

Consulting General Manager

•Lead all aspects of operations for this location generating more than $12.3M as one of the busiest locations in the Chicago market. BAR TAKITO, TAKITO KITCHEN & TAKITO STREET 2018 to 2019 Area Manager Chicago, IL

• Direct comprehensive macro/micro operations management for two thriving businesses while strategically planning processes to open third concept.

• Coordinate and optimize resource utilization for 100+ staff, driving $10MM+ in revenue. MAGGIANO’S LITTLE ITALY 2011 to 2018

Managing Partner Chicago, IL/Milwaukee, WI/Cleveland, OH

• Led operations for casual dining concepts of up to $12MM, with 150-175 employees, 14 managers, and 13 banquet rooms.

o Participated on Ohio team that won Restaurant of the Year for all Maggiano’s, and promoted to general manager of Maggiano’s of Milwaukee (Turn-Around Restaurant of the Year & Restaurant of the Year in 2015). o Received highest guest service scores in brand in Milwaukee and Chicago. o Recognized with highest employee engagement score in Milwaukee two consecutive years, and nominated to national team to develop operational alternatives to offset rising labor costs. RUBY TUESDAYS 2008 to 2011

General Manager North Olmsted, OH

HARD ROCK CAFE 2007 to 2008

General Manager Detroit, MI

HOOTERS OF AMERICA 2003 to 2007

Regional Manager Taylor, M

HOOTERS OF AMERICA 2002 to 2003

General Manager Brookefield, WI

TECHNOLOGY: •MS Office •Outlook •Excel •Aloha •Micros •Hotschedules •Open Table •Menulink