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Business Analyst Software Development

Location:
Schaumburg, IL
Posted:
October 31, 2023

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Resume:

SANA QADRI

224-***-****

ad0q7y@r.postjobfree.com

A multitalented Business Analyst with 5yrs+ of experience, working in multiple domains covering all phases of Software Development Life Cycle (SDLC).Recognized ability for driving cost saving process improvements, bringing together cost functional teams & improving internal communication. Highly motivated independent professional with strong analytical & technical skills.

PROFILE SUMMARY:

Expert in writing user stories, use cases, acceptance criteria.

Experience in creating As Is & To Be Analysis to understand Gap Analysis.

Proficient in Microsoft Word, Excel, Powerpoint & Outlook.

Experience in writing Business requirement Documents (BRD), Functional Requirement Documents (FRD), Use Case Specification & System Requirements (SRS).

Expertise in using Jira to perform activities like writing Test plans & Test Cases

Expertise in Backlog grooming & working with stake holders/sponsors to ensure the project vision aligns with their criteria.

Experience on both Agile & Waterfall Software Development methodology.

Conducted various Joint Application Document (JAD) sessions business users & separately with development & QA teams.

Excellent verbal & written communication skills with experience inter-motivated respond positively to constructive criticism.

Served as a liaison between business & technology team.

Conducted & gathered business requirements & created BRD (business requirement document) to analyze data/ workflow.

Drafted a contact network of customers, stakeholders, financiers, sales managers & sales persons.

Made recommendations & provide alternatives with regards to various development & support initiatives.

Able to meet strict deadlines with minimal to no supervision.

Possess strong knowledge of Quality Assurance & worked closely with QA team on development of test plan, test scenarios, test cases & final status of implementation with expertise in User Acceptance Testing (UAT).

Experience in Quality Assurance primarily manual testing environment.

Conducted review sessions on a regular basis with QA & development teams for preparing status & delivery of operational reports.

Managing test cases, test script & coordinated with the QA for testing & interacting with the developers to report & track bugs using Test Manager.

SKILLS / TOOLS:

Microsoft Suite

Jira

Microsoft Visio

System Testing

Microsoft Sharepoint

End-user Training

Time Management

Communication Skills

Gap Analysis

Agile/Waterfall/RUP

Team Building

HPQC, HTML/CSS, web services

SQL

XML

PROFESSIONAL EXPERIENCE:

Cars.com,

Chicago, IL

Sr Business Analyst

Mar 2015 – Present

Managing client resources & training core team members on Agile methodology, best practices for information gathering, business process analysis, & developing thorough & concise documentation of business systems.

Working with key members of HR, Billing sales & Finance departments, along with member of the IT team, to design & implement new business processes & to identify & resolve application issues in a highly Agile environment.

Facilitating interaction between different Business & IT Managers for upgrade of ACE, company application. (all enhancements were done in an Agile environment).

Leading Sprint planning sessions & leveraging Jira to carry & track those sprints.

Defined requirements through user stories for requested system changes.

Key liaison between the client, project management team & development team.

Ownership in generating and/or validating user stories, business process flows, use cases & other methods for eliciting & reporting requirements.

Facilitated & assisted in sprint planning meetings. Participated in daily Scrum meetings.

Assisted the Product Owner/Scrum Master in grooming & right-sizing the product backlog by distinguishing user requests from user needs. Worked with product owns/business owners to prioritize feature development, based on business value.

Participated in monthly financial review with senior management.

Actively participated in all Agile team ceremonies like sprint planning, grooming, daily stand up, demos and retrospectives.

Created Test Data for testing various scenarios involving the creation of packages, Customers, Accounts for Deposits & Loan applications.

Created UML diagrams (Data Migration flow diagrams, Data flow diagrams, Use case diagrams, Activity diagrams, Business process flow diagrams).

Acting as a liaison between the SME & the developers.

Involved in the sales process activities, prospecting new customers, handles the sales calls, generated new sales leads & improved sales revenue.

Generated leads & directed to appropriate Sales representatives.

Contacted the existing customers to follow-up, maintain & improve customer relationship & satisfaction.

EM Real Estates Investments, Inc.

Chicago, IL

Business Analyst

Jan 2013 – Feb 2015

Scoping new Projects, interpreting business needs, translating issues, identifying & modeling data prototypes, managing developer’s daily tasks & managing QA staff in testing all deliverables.

Working on documenting various processes, functional requirements, creating training materials, workflows, wireframes & other types of documentation.

Managing client's resources & training team members on Waterfall methodology.

Excellent Business writing skills essential for producing various business documents such as business Requirement Document (BRD), Functional Requirement Document (FRD), & Non-Functional Requirements Document (NFRD)

Facilitated JAD sessions & one to one interviews to understand & analyze the requirements.

Key Liaison between the client, Project management team.

Collaborating with clients, internal stakeholders, operations, software development team & project managers to successfully evaluate & design, document user needs as functional & technical requirements.

Gather requirements by holding JAD sessions & working with internal & external stake holders.

Preparing accurate documentation such as BRD’s, workflows, functional specs, product process maps & wireframes.

Identified & documented business rules & created detailed use cases.

Participated in monthly financial review with senior management.

Received appreciation from business solution architect & project managers for my work.

Establish & maintain relationship with third parties/ vendors & all stake holders.

Collaborate with client services account management, publishing, & sponsored content services to operationalize & scale process & system enhancement.

Create test plans & execute test cases to ensure implemented functionality meets requirements.

EDUCATION:

Bachelor in Computer Science

Diploma in Business Analysis



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