Dawn Shoopman-McDaniel

Gaming License Revenue Audit Clerk

Caseyville, IL 62232

ad0q7v@r.postjobfree.com

+1-618-***-****

I am a hard worker, do not like leaving work on my desk if I can help it. I have great attention to detail am very organized and work well under pressure. I get along with everyone I meet!. Willing to relocate to: Tampa, FL - Clearwater, FL - Saint Petersburg, FL Authorized to work in the US for any employer

Work Experience

Gaming Licenesed Revenue Audit Clerk

Fairmount Park Horse Racing dba FanDuel Sportsbook & Horse Racing - Collinsville, IL March 2021 to Present

Audit all areas with in our building, sportsbook, foods, programs and our Cage/Mutuels 10- key calculator

Racing Database

State Database

Illinois Gaming License

Run all reports linked to our database

Customer Service Agent - Call Center

Customer Direct LLC - St. Louis, MO

February 2020 to May 2020

Taking orders over the phone for various companies. Making changes in companies Database. Dr. Surveys with his or hers patients.

Administrative Assistant

The Salvation Army - St. Louis, MO

November 2016 to October 2017

Lotus Notes

● Admin to Director in daily data entry Excel

● Assist with setting up for Mailings and conferences

● Help run the department when Director is absent Google Docs

● Work in Microsoft Excel and Microsoft Word

● Have knowledge in Google Docs Basic office systems;

● Do check requests for Bills, other Planned Giving Reps from other fax, copy, printers Corps

● Data entry for other PG Reps Hotel Hospitality Front

● Assist in planning events for Planned Giving Department office system

● Able to multitask in different areas

Key System

Database Clerk

The Salvation Army - St. Louis, MO

September 2014 to October 2017

Credit Card Software

● Process and manage Credit Cards in Pay Trace & First Data during the year and Tree of Lights CPR/ AED Certified

● Balance Credit Card reports from Pay Trace

● Handle Mail Appeal and online donations in a timely manner

● Obtain all necessary information when taking donations and enter the gifts into Pledgemaker

● Make Excel spreadsheets and Mail merges for Finance department

● Able to do Letter merges in Word document

● Data Entry in pledgemaker, entering donations and changing information for the donor and Reps in the department.

● Assist in areas within the Development Department

● Keep and maintain our Soup & Shelter program, adding and removing records

Desk Clerk

Super 8 Motel - Collinsville, IL

October 2012 to September 2014

Greet and welcome guests assign to rooms

● Provide guests local information regarding restaurants, transportation and entertainment

● Handle check-ins and checkouts in a friendly manner

● Balance credit card and cash balance report

● Complete bucket check, room rate verification report and housekeeping report Assistant Manager/ Guest Services

Days Inn - O'Fallon, IL

September 2011 to October 2012

Greet and welcome guests assign to rooms

● Provide guests local information regarding restaurants, transportation and entertainment

● Handle check-ins and checkouts in a friendly manor

● Obtain all necessary information when taking room reservations

● Balance credit card and cash balance report

● Complete bucket check, room rate verification report and housekeeping report

● Assist Manager with supply orders and scheduling Assistant Manager

Casey's General Store - Carlyle, IL

March 2008 to July 2011

Assume leadership of store in store manager's absence

(ordering, scheduling, checking deliveries)

● Run cash register

● Operate kitchen equipment

● Keep store stocked and clean

● Assist customers as needed

● Worked area stores when their Manager was not available Certified Nurse Asst

Aviston Nursing and Rehab home - Aviston, IL

May 2004 to September 2007

Provided hands on nursing care to residents; bathing, dressing, eating

& oral care

● Record vital signs, weights and height measurements

● Assisted the Nurses when needed

Education

Certificate

Kaskaskia College - Centralia, IL

1994

Diploma

Collinsville High School - Collinsville, IL

1990

Skills

• Administrative Assistant

• Receptionist

• Administrative Assistant

• Microsoft Excel

• Receptionist

• Word

• Google Docs

• Store Management Experience

• Assistant Manager Experience

• Guest Services

• Vital Signs

• Accounting

• Store management

• Office manager experience

• 10 key calculator

• Data entry

Certifications and Licenses

CPR

Secret Clearance

Top Secret Clearance

Assessments

Work style: Reliability — Completed

September 2020

Tendency to be dependable and come to work

Full results: Completed

Delivery driver — Highly Proficient

September 2020

Interpreting instructions, reading maps, and solving problems. Full results: Highly Proficient

Data entry: Accuracy — Completed

September 2020

Entering data quickly and accurately

Full results: Completed

Data entry: Attention to detail — Highly Proficient September 2020

Maintaining data integrity by detecting errors

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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