Jorge A. Gutierrez Ramirez

ad0q7d@r.postjobfree.com 980-***-**** Charlote N.C

SUMMARY

Seasoned Project Manager with 18 years of experience, skilled in coordinating global projects, risk management, and implementing effective process enhancements. Proven track record in restructuring sales compensation process at Hewlett Packard Enterprise with an immediate impact of $10M, over 1,300 sales teams worldwide and PQA award winner.

Excited to leverage experience in project planning, scope definition, resource allocation and user acceptance to excel in a Project Manager role.

WORK EXPERIENCE

Hewlett Packard Enterprise – Kforce (Remote) Charlotte North Carolina, US

Project Manager Apr 2021 – Oct 2023

Orchestrated a global project to restructure sales compensation procedures and systems, significantly impacting over 1,300 sales teams.

Facilitated workshop planning sessions with worldwide leaders and subject matter experts for various projects.

Identified and documented risk factors, creating effective mitigation plans and actions to ensure project success.

Oversaw project governance and communications, managing project health and dashboards thus ensuring timely and effective delivery.

Wells Fargo – Kforce Charlotte, North Carolina, US

Test Coordinator Jan 2019 – Jan 2021

Collaborated with stakeholders and management to establish test strategies for lending department database migration, effectively coordinating the User Acceptance Testing (UAT) for over ten distinct projects.

Identified, documented, and assigned ownership of potential risks and corresponding mitigation plans, ensuring smooth project execution.

Led the creation and documentation of all Software Development Life Cycle (SDLC) phases, further facilitating vital triage meetings among development, testing and stakeholders to monitor and address impediments.

Duke Energy – Accenture Charlotte, North Carolina, US

Defect Manager / QA team lead / Test Data coordinator Apr 2016 – Dec 2018

Defined and documented the defect management strategy, effectively reducing project defects by over 50% through the development and implementation of new processes.

Played a key role in the adoption of scrum methodology, analyzing team roles and responsibilities, and working closely with Product Owners and development teams to prioritize and address impediments.

Coordinated testing efforts, conducted requirements analysis, and provided strategic direction through the establishment of release timelines and project test data management processes, whilst also leading triage calls to review current issues.

Bank of America – Accenture Monterrey, Nuevo Leon, Mexico

QA Team Leader Aug 2010 – Apr 2016

Developed a comprehensive test strategy addressing both functional and non-functional requirements to optimize HP ALM usage.

Conducted forums and training sessions on HP ALM, imparting knowledge on best practices and new features, thereby supporting a user base of over 15,000.

Collaborated with the automation team to guide script creation and requirement coverage, while maintaining a QMS SharePoint portal for user support and creating best practices documentation.

ABA Servicios Corporativos, S.A de C.V. Monterrey, Nuevo Leon, Mexico

Business Analyst Aug 2005 – Jul 2009

Streamlined human resources processes by creating efficient workflows, targeting areas of opportunity and executing strategic action plans.

Coordinated user acceptance testing for innovative tools, resulting in a 95% reduction in response time for internal loan requests,

Managed a HR Portal (SharePoint), and administered benefits such as medical expenses and company loans.

EDUCATION

Tecmilenio University Monterrey, Nuevo Leon, Mexico

Industrial Systems Engineer 2006

SKILLS

Problem solving Communication Critical Thinking Process Mapping Process improvement Metrics Reporting MS Office SharePoint HPALM JIRA QTest SPIRA Visio Smartsheet Project Planning and Development Risk Management Requirements management Leadership Quality Monitor and Control Teamwork Decision Making SDLC Steerco presentations.

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