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Customer Service Entry Level

Location:
Blytheville, AR
Posted:
October 31, 2023

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Resume:

OBJECTIVE

Motivated, results-oriented individual eager to bring strong customer service, assembly and production skills, as well as, shipping knowledge to an entry level position in a growing company in need of top-level support.

●Delivered or routed materials to departments using hand truck, conveyor, or sorting bins.

EXPERIENCE

Great Dane Trailers

●Quality Inspectors June 7,2017- May 16,2018

●General Production

●Fabrication

●Inspect,Inform,Report,and Record

●Find all defects

●Rework(duties)

●Create trailers doors

●Repair all defeats

Janitor, GCA services January 2017- March 2017

●Stripped floors

●Wax

●Dust furniture, equipment, partitions, walls, etc.

●Clean and disinfect sinks, countertops, floors, toilet, mirrors, tables, chairs, refrigerators, microwaves, etc in restrooms, break rooms and/or kitchenettes

●Replenish supplies in restrooms, break rooms and kitchen

●Sweep, mop, vacuum and/or hand scrub floors using brooms, mops and vacuum cleaners

●Empty trash cans and recyclables into disposal areas

●Wipe down walls and woodwork, doors, wall hangings, baseboards, etc.

Shipping/Receiving/Quality Control, American Greetings August 2016-November 2016

●Examined shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.

●Conferred or corresponded with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.

●Delivered or routed materials to departments using hand truck and conveyor

Assembly Line, Denso Manufacturing July 2014-November 2015

● Assembled HVAC units for Toyota cars; checked the parts for defects.

●Performed all work safely, following all safety procedures.

●Operated machines at a high level of efficiency and effectiveness to include: preventative maintenance (PM), machine set-up and changeover, material changes, quality checks, machine adjustments to maintain high level of quality, and monitor and document daily machine performance, and maintain production requirements.

●Received training to run any and all aspects of the production line when necessary.

●Thorough understanding of machine operation, function, and interaction between machine sections.

●Supported Kaizen (continuous improvement) activities, trained new team members, learned and implemented troubleshooting techniques, took all steps necessary to meet the customer’s needs.

Cashier/Receiving/RTM clerk, Lowe’s March 2012-November 2013

●Examined shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.

●Recorded shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.

●Prepared documents, such as work orders, bills of lading, or shipping orders, to route materials.

●Conferred or corresponded with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.

●Contacted carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.

●Delivered or routed materials to departments using hand truck, conveyor, or sorting bins.

●Requested/stored shipping materials and supplies to maintain inventory of stock; determined shipping methods/routes/rates.

●Computed amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list.

Jtl 26, American Greetings September 2011- December 2011

●Inspected cards for defects

●Packaged for shipping

●Delivered to designated area for quality testing using hand truck

Focus Inc. August 2009- July 2011

●Provided safe transportation to and from school for the children.

●Taught basic education skills for preschool age students; taught students proper classroom etiquette.

Home Health Aid March 2009- October 2009

●Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming

●Cared for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care

●Entertained, converse with, or read aloud to patients to keep them mentally healthy and alert.

●Administered prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide

●Planned, purchased, prepared, or served meals to patients or other family members, according to prescribed diets.

EDUCATION

The Stand Institute July 2017

W.O.R.K. Certification, Osceola, AR March 2014

High School Diploma, McCluer High School, Florissant, MO June 2002

SPECIALIZED TRAINING

Certified Nurse Assistant, St. Louis, MO

Commercial Driver’s License, Blytheville,AR

Workplace Essentials Course, ANC, Osceola, AR

Arkansas Career Readiness Certificate, Osceola, AR

OSHA Training (10 Hours), ANC, Osceola, AR

American Heart Association CPR Certification, Osceola, AR

REFERENCES

Nakatia Clay Rent-One Caruthersville, AR 573-***-**** Doug Echols A.N.C Blytheville, AR 870-***-****

Steven Robinson American Greetings Osceola, AR 870-***-****



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