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Human Resources Call Center

Location:
Danbury, CT
Salary:
95,000
Posted:
October 31, 2023

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Resume:

Maribel Ramos

* ******* ****** ***. * Danbury, CT 06810 Cell 203-***-**** Email- ad0q75@r.postjobfree.com

Objective

Talented and organized Individual with excellent communication and administrative skills. Seeking for the position in Payroll/H.R. Coming with 12 years of experience in Payroll, Human Resources, and strong computer skills

Education

ASSOCIATE OF BUSINESS ADMINISTRATION DECEMBER 2018 POST UNIVERSTIY

Skills & Abilities

·Bilingual – Spanish/English

·Computer skills include, MS Excel, MS Word, MS PowerPoint, and Dentrix Software

·Experienced in invoicing with Purchase order numbers, Internal and External Customer Skills, Cash Receipts and Journal entry’s Call Center Experience Accounts Payables, Receivables Collections using QuickBooks, Financial Edge

·Works well with diverse populations

·Payroll/H.R. Software- Paychex, Timberline, ADP Workforce Now, Time and Attendance, HRIS-ADP-Abra, E-verify.

·Leadership skills

·Attention to detail.

·Effective communication skills

·Problem-solving skills

·Trained and assisted new team members to improve payroll department performance.

·Maintained, balanced, and updated payroll documents and records time to ensure error-free reports.

Experience

PAYROLL SPECIALIST BLYTHEDALE CHILDEN’S HOSPITAL NOVENBER 2021-PRESENT

· Process payrolls for roughly 620 employees on a Biweekly pay frequency.

· Reconciled all data payroll prior to processing payroll to ensure payroll is accurate

· Prepare manual check as well as submit direct deposit through online banking

· Producing payroll register & necessary payroll accounting reports to the accounting department.

· Responsible for the calculation and verification of tax, insurance, 403b, child support, wage garnishment deductions.

· Setting new hire into the payroll system with proper earnings, deductions and hours codes in ADP.

· Provided support to our team related to payroll functions.

· Processed tax changes, loans, medical deductions, and bonuses.

· Monitor and editing of daily time & attendance data, and schedules from department timekeepers.

· Reconciling payroll and established policies and procedures.

· Knowledge of W2s and year end payroll procedures.

· Process monthly 1199 Union reporting and upload to union website.

· Processing third party sick pay to reflect on employees W2s.

· Conducted one on one training with supervisors/ staff on time manager timekeeping system.

· Reconcile yearly W2s for audit purposes.

· Assisted with HR projects as needed.

· Trouble shooting any problems with ADP Workforce Now.

PAYROLL SPECIALIST CNG INC. JANUARY 2020- OCTOBER 2021

·Process Multi Tax Jurisdiction Payrolls for roughly 750 Employees on Weekly, Biweekly and Monthly pay frequency.

·Assist Accounting and Human Resource with necessary reports.

·New Hire Set up into ADP WFN system which includes employee benefits enrollments.

·Union reporting which includes pensions, annuity, welfare benefits and union dues for monthly payments.

·Provide reports to all managers of hours paid for all employees was not erroneously paid. This will let us know if termination paperwork was not provided to the payroll group.

·Perform special projects as needed.

·Verify funds for stop payments and properly credited accounts.

·Trouble shooting any problems with ADP Workforce Now.

TRANSPOSTATION SPECIALIST UBER/LYFT AUGUST 2018- DECEMBER 2019

·Provide Transportation of customer to and from their desired destinations.

·Safe navigation through cities in the states of Connecticut, New York, New Jersey.

·Accomplished over more than 2000 safe and successful trips in the span of over a year.

·Properly follow navigation directions from GPS and from the preferences of customers.

PAYROLL/ H.R. SPECIALIST WESTCOP MAY 2015- AUGUST 2018

•Worked with limited supervision, processed daily Human Resources Documents including tax forms, garnishments, I-9 forms processing voluntary deductions, reimbursement, direct deposits/ Payroll Inquiries for over 600 Workers.

•Checked all submitted applications and made sure all requirements stated in the job post are completed.

•Manage timesheets collection and approval, processed on and off boarding of full time or temporary workers.

•Monthly Internal audits on employee file. Custom monthly reports from ADP-Abra and E-verify reports.

•Assisted H.R. Director with Special projects.

•Input new employee into ADP set them up for time and attendance.

•Custom reporting from ADP when requested from departments.

•Financial Edge- Cash receipts, Journal entries

•Troubleshooting any problems with ADP Workforce Now.

•Audit requirement for auditors as per the schedule given by the auditors.

•Verification letters for employees when requested.

•Supported the bilingual needs of both Payroll and H.R. personnel

PAYROLL/H.R. SPECIALIST TASK MANEGEMENT INC MARCH 2010- MAY 2015

•Organized new Payroll Date and help Assist with Human Resources Data base

•QuickBooks and Utilized Paychex and worked with limited supervision, processed daily cash receipts, handled all temporary worker’s human resource requests, including background checks (using CEO online and E-verify), Internal audits of Employee’s files tax forms, garnishments, direct deposit/payroll inquiries for over 700 transient workers. Multistate payroll.

•Prepared weekly invoicing in QuickBooks, maintained vendors and work items, managed timesheets collection and approval, processed on and off boarding of temporary workers.

•Made collection calls, documented terms and payment plans, followed-up as needed.

•Coordinated accounts payable, organized work for filing clerk.

•Provided weekend/holiday Medical Case Manager Coverage resolving issues for Clients and Caregivers regarding schedules, incident management, and escalations as needed.

•Coordinated job fairs, orientation, and recruitment.

•Supported the bilingual needs of both office and field personnel



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