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Customer Service Data Entry

Location:
Millbrook, AL
Salary:
38,500
Posted:
October 31, 2023

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Resume:

TERESSA VIGNEAULT MILLWOOD

****Grandview Drive 334-***-****

Millbrook, AL 36054 ad0q5n@r.postjobfree.com

SKILLS/EXPERIENCE

Office 365, MS Office Suite, Extensive knowledge of Windows OS, Publisher, Access, PowerPoint, Exceptional organizational skills, Excellent customer service and social skills, Proficient written and verbal communications, Transcription and data entry, Marketing & Public Relations, Event Coordination, Work closely with warehouse and logistics, Internet Research for projects, Safe food handling & Compliance, Office professionalism, Superior work ethic, 10-key, scanner, copier, shredder, multi-line phone systems. Dependable, punctual, people person, quickly adaptable/flexible, highly detail-oriented, work well independently and as a team player, Over 32 years of Administrative and Customer Service experience.

EDUCATION

Microsoft Support Certifications 2001

Virtual Works Center, Montgomery, AL

Certification in Accounting 1993-1995

Mid Florida Technical Institute, Orlando, FL

GED/High School Diploma 1988

Mid Florida Technical Institute, Orlando, FL

EXPERIENCE

Montgomery Area Food Bank 2/20/2007-4/27/2023

Administrative Program Coordinator Fund/Food Drives & Volunteer Programs Coordinator

• Handle incoming calls • Take and distribute messages • Open and close multi-line switchboard

• Welcome visitors and greet at door

• High volume Data Entry

• Maximize program potential and participation with agencies/clients being added to program for monthly distribution

• Work with agencies and the POC of the programs • Create invoices for SSP

• Ensure the pulls are correct and verify case counts for all pulls

• Responsible to work closely with warehouse staff to get the line set up for volunteers

• Make pallet tags for each of the participating agencies and their current monthly allotments/box distributions

• Promotional campaign coordinator and volunteer scheduling • Assemble all fund/food drives/major fundraising events.

• Solely responsible for the production and distribution of all needed materials • Spreadsheets for mail merge applications/rosters

• Development and implementation of updates and Inventory into database • Facilitate and schedule all volunteer opportunities

• Create monthly calendars for scheduling • Work with and train on projects • Log all volunteer records/hours into donor software

• Composed and recorded Donor information and records

• Prepared mailing lists and rosters from source documents

• Type correspondence and type code forms for warehouse personnel

• Compile reports from source documents

• Tabulate and input Volunteer hours, fund/food drive monetary and poundage totals received, Compiled reports for National

Network National Activity Report (NAR)

• Cash Handling/Receipts

• Have been responsible for coordinating press releases and directing media coverage as the PR/Events Coordinator

• Worked very closely with our Board of Directors, creating correspondence, Agency Letterhead, meeting notifications, agendas

and call lists

• Responsible as back-up for Customer Service • Order Fulfillment

• Processed receipts, invoices and donor thank you letters

PROFESSIONAL REFERENCES

JoAnn Russell Retired, Montgomery Area Food Bank 334-***-****

Kathy Cope Retired, Montgomery Area Food Bank 334-***-****

Tom Carmony Retired, Montgomery Area Food Bank 334-***-****

Caroline Grey Retired, Montgomery Area Food Bank 334-***-****

David Fata Chief Operations Officer, Montgomery Area Food Bank 334-***-****

Kerry Crane Retired USAF, River Region United Way 334-***-****

Xavier “Lew” Lewis Retired, USAF, River Region United Way, CFC 334-***-****

Dr. Charles Nath, III Retired, USAF, Community Leader 334-***-****

Leslie Martorana Hands on River Region, Volunteer Program Manager 334-***-****

Becky Booker United Ways of Alabama, Executive Director, SCC 334-***-****

REFERENCES

Susan Hudson, Retired, Volunteer, Community Leader 334-***-****

William “Bill” Furr Retired, Volunteer, Community Leader 334-***-****

Robin Brasher Retired, Volunteer, Community Leader 334-***-****

Ruby Kelly Retired, Community Leader 334-***-****



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