Post Job Free

Resume

Sign in

Customer Service Administrative Assistant

Location:
Fort Wayne, IN
Salary:
$20/hour
Posted:
October 31, 2023

Contact this candidate

Resume:

Joy Davis

Assistant

Fort Wayne, IN *****

ad0q3w@r.postjobfree.com

+1-260-***-****

Results-driven professional experienced across multiple educational experiences Natural communicator and leader with strong motivational skills to build and enhance organizations to succeed

Successful in providing superior customer service

Able to connect effectively to families through prior experiences and strong communication skills Diligent and professional, strong work ethic, drive, and ambition Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Site Supervisor/Direct Support Professional

ResCare - Fort Wayne, IN

September 2016 to Present

• Support individuals with mild intellectual impairments or disabilities with daily living skills.

• provide transportation when needed to doctor appointments, activities, work, etc.

• assist with housekeeping, medication, finances, hygiene, and healthy food choices

• assist with job seeking, schooling/training

Office Manager

Beloved Shepherd LLC - Fort Wayne, IN

January 2021 to May 2022

Organize and maintain files

Maintain employee and client files per state requirements Intake of clientele

Billing, accounts payable

Obtaining staff/Light HR duties

• Hired, trained and mentored employees

• Responsible for outgoing communications

Administrative Assistant

Thurgood Marshall Leadership Academy - Fort Wayne, IN April 2017 to July 2019

• Polite friendly customer service, answering phone calls, filing, and other general clerical duties

• Logging student daily attendance

• Assisting with student enrollment

• Keeping track of employee files, various Human Resource duties Assistant Director

Martin Luther King Montessori School - Fort Wayne, IN April 2015 to March 2017

All duties Listed above including:

• Support teachers in classroom, observations of children and teachers interactions

• Children's behavior support for teachers

• Meeting with families providing solutions for behavioral concerns Assistant Director

Martin Luther King Montessori School - Fort Wayne, IN October 2009 to March 2017

Administrative Assistant

Martin Luther King Montessori School

April 2013 to April 2015

• Polite and friendly customer service, answering phones, filing, and general clerical duties

• Assisted in daily operations

• All aspects of enrollment

• Worked in a team environment to cultivate and develop new consumer base and maintain current business relationships

• Planned and implemented the daily program

• Assumed Executive Director duties in her absence

• Assisted with teacher training and development

• Conducted tours for potential clients

• Assisted with other duties as needed: food preparation, van chauffeuring, responded to parent questions, opening and closing the school

• Promoted a positive image of the company

• Helped organize fundraising events

• Maintain CACFP records, and CCDF vouchers, State licensing guidelines, and assist with maintaining NAEYC accreditation and Paths to Quality

Lead Montessori Teacher & Assistant (ages 3/4/5)

Martin Luther King Montessori School

October 2009 to April 2013

• Prepared written lesson plans, parent teacher conferences and conducted daily one on one lessons for children in a safe environment

• Mentored and supervise assistant teacher and Foster Grandparent

• Appropriately taught science, cultural, language, math, sensorial and practical life lessons to children ages 3-5

• Attended staff meetings and Montessori teacher trainings

• Assessed children's progress on a daily basis

• Observed and evaluate children's academic progress

• Prepared children for kindergarten

Achievements:

• Helped with NAEYC Accreditation Process and Paths to Quality 2009/2010

• Maintained the Accreditation throughout tenure

Lead Teacher (ages 18mo.-36mo.)

Children's Cottage - Fort Wayne, IN

February 2009 to October 2009

• Prepared written lesson plans, parent teacher conferences and conducted daily activities for children in a safe environment

• Implemented daily lesson plans and prepared monthly bulletin boards.

• Supervised the teaching assistants, provided a clean and orderly environment for the children Kinship Care Trainer

Children's Cottage - Fort Wayne, IN

August 2007 to July 2009

• Train Potential Parents interested in doing foster care or adopting

• Organize training sessions in timely manner to fit needs of participants and fulfill curriculum guidelines

• Coordinate with other staff members to successfully administer training materiel

• Follow State Curriculum and teach accordingly

Education

Associate in Education

Ivy Tech Community College - Fort Wayne, IN

2009

High school diploma or GED

Skills

• Key Holder

• Logistics

• Office Management

• Human Resources

• Accounts Payable

• Microsoft Outlook

• Communication skills

• Customer service

• Microsoft Excel

• Fundraising

• Teaching

• Conflict Management

• Developmental Disabilities Experience

Certifications and Licenses

CPR Certification

First Aid Certification

Child Development Associate Certification

Certified Notary Public

October 2022 to October 2030

Additional Information

• Great at multi-tasking

• Great managerial skills

• Extensive knowledge of Microsoft Word, PowerPoint

• Excellent verbal and written communication skills

• Strong organization and time management skills

• Creative and intuitive thinker with exemplary presentation skills

• Excellent customer service skills and the ability to relate to children and families in need

• Work experience in a state licensed and accredited center

• An aspiration to advance and contribute to the mission and philosophy of organizations

• Strong interpersonal, conflict management, reasoning, and decision making skills to effectively maneuver through complex situations



Contact this candidate