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Customer Service Human Resources

Location:
Broken Arrow, OK, 74012
Posted:
October 31, 2023

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Resume:

Yulia Fellers

*** * ******* **

Broken Arrow, OK 74012

941-***-****

Email: ad0q2a@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Jewish Family and Children Services of the Suncoast, Sarasota Fl

941-***-****

December 2016 to July 2023

Finance/Grants Manager

• Reporting and Invoicing for all federal, state, county and private grants. Make draw-downs monthly or as needed using PMS System, eLOCCS HUD Secure System on our portfolios.

• Prepare and submit quarterly and 昀椀nal Federal Financial Reports, HUD Annual Programmatic Reports, quarterly Sarasota County Invoices and Financial Statements, closeouts for every grant at JFCS

• Applying and renewing federal, state, county and private grants, using systems like Grants Solutions, esnaps, e-cimpact. Prepare all necessary documents for submissions

• Prepare individual grant’s budgets and assist with agency’s annual budget, transfer them into MIP

• Financial Analysis are done for every grant monthly or as needed

• Processing and Approving Temporary Financial Assistance Packets for JFCS clients

• Act as Fiscal Agent for Season of Sharing, submit reports to Community Foundation biweekly and 昀椀nals

• Training Coordinator and Administrator for DJJ Grant with SATOSS Program

• Approve all mileage reimbursements for case managers, assign grants and GL codes

• Approve Purchase Orders Agency wide

• Create new grants in our accounting system MIP, run allocations, assign payroll distribution codes for employees

• Journal Vouchers and Entries are done on regular basis

• Involved in Monitoring Process

• Run and create Financial Reports and Statements for variety grants

• Prepare and assist with federal, state, county and private audits Lowes, Sarsota Fl 941-***-**** December 2011 to December 2016 Head Cashier/PSC

• Manage Front End and reported to Store Manager

• Pricing reports, pricing labels and 昀椀ling

• Scheduling for 20+ employees, vacations, sick time

• Price changes and audits

• Coach Cashiers

• Customer Service

• Up sales

• EMS Tasks

Target, Sarasota Fl 941-***-**** October 2008 to December 2011 Human Resources TM

• Recruited and interviewed candidates; provided management with hiring recommendations.

• Coordinated the hiring process, including but not limited to conducting pre- employment background, drug screening and reference checks, negotiating salary o昀昀ers, and issuing job con昀椀rmation letters and other internal communications. Conducted new hire orientation.

• Maintained applicant information in the Application Tracking System, ensuring job postings are up-to-date and complete.

• Responsible for daily maintenance of HRIS systems - entering new employees, issuing time cards, updating employee information, Bene昀椀ts Enrollments.

• Compiled and distributed daily and weekly attendance and payroll reports to department managers.

• Communicated, prepared for and enrolled employees in company bene昀椀t plans.

• Calculated turnover metrics for salaried and hourly associates.

• Assisted with administering Wellness Program through the implementation of monthly initiatives and Annual Health Fair.

• E昀昀ectively interfaced with all levels of employees in the organization.

• Organized all HR department records, employment 昀椀les and maintained operation of o昀케ce equipment

Washington Mutual Bank, Sarasota Fl June 2004 to September 2005 Teller

• Business phone calls

• Opening new accounts

• Up sales and referrals

• Business meetings

• Great customer service

• Cash handling

Mayak – 2 Ltd, Bishkek, Kyrgyzstan November 1998 to December 2002

Finance Business Manager

• Business meetings with partners, City Business Conferences

• Payroll, schedules, bene昀椀ts

• New hire orientations and training

• Performance Management

• Employment law

• Responsible for data entry, maintaining o昀케ce 昀椀les and documents.

• Maintaining several HR spreadsheets related to workers compensation, LOA, etc. Assisting in creating reports to analyze department's established goals.

• Responsible for applying for new grants

• Prepare annual budget

Education

National University of Kyrgyzstan - Bishkek, Kyrgyzstan Bachelor in Business and Finance ( with honors )

Academy of Kyrgyzstan - Bishkek, Kyrgyzstan

Red diploma in management

Abila Training in Los Angeles, CA

Certi昀椀cate with honors

Federal Grants: Navigating The OMB Super Circular, Charleston, SC Certificate of Completion

Summary

• Strong analytical, organizational and communication skills.

• Pro昀椀cient in Word, Excel, PowerPoint, and Outlook.

• Ability to prioritize and execute multiple projects and meet deadlines.

• Pro昀椀cient at using systems: PMS, Grants Solutions, Secure Systems HUD eLOCCS, esnaps, e-cimpact, SkillPro, VPN, JJIS, DJJ SharePoint, CAFÉ, Central, CFHDS, OCR HHS, EFSP, SAGEHMIS, MIP, HR Management, Grantinterface, SmarteSelect



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