Good morning.

After ** years of employment with the same company due to the COVID 19 pandemic I find

myself unemployed. Strong desire to work on a team that will promote company growth and

the potential, to make a difference in today’s world to ensure a better future.

Current Skills:

Microsoft Office Excel Power Point Word Procure 2 Pay Oracle Resolve IT CMP SNOW OneNote

Service Now Notepad Kronos TMS Vantage Valiant SharePoint RAMP E-Verify E-Screen Portal

Multi-Tasking Detail Oriented Proactive Vs Reactive Management Leadership Avaya Phone system

Contact Tracing certification Med Connects Patient Plus ICS-10 and CPT codes, ACBS, Stucky

Employment History:

Iconma Temporary agency- March 2023 – September 13, 2023

TD Bank – Accounting Specialist

Verifying incoming deposits

Processing conversion to client’s accounts

Processing reversals as needed

Ensuring payments and advances are appropriately credited to loans or accounts

Initiating new loans and properly closing out loans are required

Spectra Force Temporary Agency 11/07/2022 – 02/09/2023 AR Seasonal assistance.

AmersourceBergen EYLEA4U assignment as a Benefits Verification Specialist

Manage the TRICARE information program by presenting information utilizing available media, group presentations, or mailings.

Maintain confidentiality of all patient’s medical information adhering to HIPPA regulations and Medicare / Medicaid policies.

Verify primary insurance eligibility by phone with agents or online regarding Medicaid recipients and to determine payment responsibilities to providers.

Verify medical coverage and benefits to providers and members, review certain ICD-10 and CPT codes.

Verify patient effective date of insurance, including CPT and diagnosis codes and general policy information.

Receive extensive training on insurance plans and types, HIPAA compliance, Patient Plus programming and other workplace related topics.

Update and maintain patient's demographic information and adhere to HIPPA guidelines/regulations.

Collect insurance information from patients via phone and email and assist with admissions process and specific program eligibility.

Perform a thorough benefit verification to ensure comprehensive verification for patients regarding coverage requirements and payment levels for the proper therapy.

Collabera Temporary Agency 02/02/2022 - 07/22/2022

Citi Financial - Contract services ended.

IP / AP Customer support

Assisting current Citi Financial employees with ordering supplies

Providing guidance in maneuvering the IP Procure 2 Pay interface.

Instructing on creating Charitable organizational event set up.

Escalating unresolvable issues to appropriate department for resolution

Providing current open invoice status

Assisted with bringing delinquent invoices or accounts current.

Proactively resolving email inquiries

Asure Software from 7/2021 – 10/2021

ACA Benefits Specialist

Reaching out to the clients to complete ACA Data Forms

Audit ACA Data Forms for accuracy

Create tickets in Zendesk if there are corrections needed to reach out to the client for

corrections or needed information.

Code the information per IRS ACA Compliancy standards in Evolution System

Update Tracking spreadsheet

Process year end filing for full-service clients

Create, Print and Submit form 1095 and 1094 as required (IRS and Clients)

Aston Carter- Temp Agency: From 10/2020 To: 5/2021

Temporary assignment with DLA Piper International – Auditing Financial Reports to ensure accuracy.

Reviewing Time records for attorneys under the DLA Piper umbrella to confirm accurate reporting of time.

Submitting error back for revision and following up to make sure time was corrected and

resubmitted to payroll for providing.

Providing monthly E/D report (Earning and Deduction report)

Unemployment -From 04/2020 To 10/2020

Due to the Pandemic lost position with Paragon effective 04/02/2021.

Paragon Systems Inc., Dates From: 10/2012 To: April /2020

Compliance / AP & AR Billing Coordinator – Financial Analysis / Payroll & Budgeting

Compliancy Duties:

Ensuring the required certification and training for the Protective Security Officers (PSO’s) are maintained in accordance.

within federal laws, rules, and regulation, as well as the Department of Homeland Security (DHS) standards are met as

depicted in the statement of work (SOW)

Processing all Top-Secret Clearance Initiation requests for e-Quip submissions.

Maintaining all current and former PSO credential records.

Log New and Separated PSO’s on the company’s profile with the Employee Action Report Systems (EARS)

for accurate registration on the Department of Agriculture Licensure web service.

Assisting the Captain with quarterly weapons reports as well as other duties as requested.

Assisting Program Manager with training documents and other duties as requested

Invoice and Billing Duties:

Creating reports and invoices for submissions to The Department of Homeland Security for account payable transaction

Reviewing all journal entries are completed properly for swift payments of accounts payables and receivables.

Process all productive hours and temporary additional service hours worked by all officers.

Validate the reporting hours for 300 plus PSO’s for accuracy of hours by payroll reps.

Efficiently maintaining the billing invoice for hours worked for corporate office submittal to (DHS) for

Net 30 / Net 90-day payment compliance.

Providing travel accommodations as needed

Assist with consolidating credit card summary for Project Manager, Captain, Compliance Coordinator) and training departments monthly.

Payroll Duties:

Processing all new hire documents to include running an E-Verify and all company paperwork Processing weekly payroll.

including leave request

Processing address changes, payroll discrepancies, expense reports

Updating prohibited items report

Human Resource Duties

Validating addition supervision reports

Verifying work status in compliancy with E-Verify system.

Verifying that FMLA documents are properly completed and submitted to corporate for additional processing as needed.

Proactively assemble new PSO training binders ensuring all training is current and in order per company standards as well

as disassembling separated / terminated PSO’s binder for proper retention

other duties as requested by supervisors or corporate office including but not limited to:

ordering office supplies for the Northern Florida office and 3 additional satellite offices (located in Orlando, Jacksonville, the Panhandle, and Tampa area of operation)

Reason for leaving:

Loss of hours required to be provided by the company, because of the COVID 19 Virus. it was decided to have a reduction in staff on the Northern Florida Contract which directly resulted in my position being a non- essential position, leaving me without employment

Dates From: 09/2003 –To: 10/ 2012

Ares Group, Payroll Regional Lead – Assistant Program Manager

Interim Program Manager Duties

Interim Program Manager (former Program Manager return to California)

Collaborated with the compliancy department to ensure that the required certification and training for the (PSO’s) were maintained in accordance with the State and DHS standards are met.

Monitored monthly financial invoicing reports and records to ensure administrative assistance has been accurately prepared. documents prior to submission.

Analyzing all Top-Secret Clearance Initiation requests for e-Quip submissions.

Maintaining all current and former PSO credential records. Creating reports and invoices as needed for address changes,

Assistant Program Manager –

Assisting the Captain with quarterly weapons reports as well as other duties as requested.

Processing all new hire documents to include running E-Verify and all company paperwork.

Verifying that FMLA documents are properly completed and submitted to corporate for additional processing as needed.

Providing travel accommodations as needed

Consolidating credit card summary for Project Manager, Captain, Compliance Coordinator, and training departments monthly

Ordering office supplies for the Northern Florida office and additional satellite offices (one in Orlando, another Jacksonville and in the Panhandle Area of operation)

Assist in other operational, financial, and other duties as requested by supervisors or corporate office.

Payroll Regional Lead Duties

payroll discrepancies expense reports Processing weekly payroll including leave request.

prohibited items reports and validating addition supervision reports.

Reason for Leaving:

My contract was awarded to Paragon, and I transitioned over.

From 1997 – 9/2003 – Time Customer Service

Answering incoming calls from Customers and Teachers.

Resolving issues or concerns the customers may have as well as updating records or processing payments.

Reasoning for leaving – Was offered a position with better pay and was in my field of study.

Education: Florida Metropolitan University – Brandon Florida Bachelor’s Degree in Business

Management GPA 4.0

Volunteer Services:

Licensed Foster Mom

2nd Grade Catechist of the Good Shepard Teacher (Our Lady of the Rosary Catholic Church) Monday Eucharistic Lay Minister (Our Lady of the Rosary Catholic Church)

References

Personal

Cathy Hernández - 813- 270-4873

Debí Oakes – 813 – 527-4018

Leslie González – 813 - 965 – 8613

Professional

Lourdes Sierra – 1-239-***-****

Raül Velázquez- 1-813-***-****

Kevin Young 1-240-***-****

Contact this candidate