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Human Resources Customer Service

Location:
Liberty, NC
Salary:
55,000/year
Posted:
October 30, 2023

Contact this candidate

Resume:

Stephanie Francis

ad0pzy@r.postjobfree.com / 336-***-**** Liberty, NC 27298

Summary

Over 13 years experience working within a fast paced and high stress environment, seeking to enhance human resources skills in a thriving company.

Skills

●Management Principles

●Strategic Planning

●International Business Practices

●Clerical Skill Set

●SAP & Oracle

●Financial Accounting

●Customer Service

●Payroll & Computerized

●Accounting

●Confidential Data Management

●Federal Income Tax Structure

●Accounts Receivable (AR) &

●Accounts Payable (AP)

●Marketing & Advertising

●Human Resources

●Policy & Procedure Development

●Microsoft Office

●Interviewing & Onboarding

●HRIS/CRM

●Full-Cycle Recruiting

●Report & Spreadsheet

●Compilations

●Employee Training & Supervising

●Account creation & invoicing

●Conflict Resolution

●Computerized, Data Management, Oracle

●Accounting, Documentation, Payroll

●Accounts Payable, Financial Accounting, Procedure Development

●Accounts Receivable, Hiring, Recruiting

●Advertising, HRIS, Reporting

●AP, Human Resources, Research

●AR, HR, SAP

●Agency, International Business, Scheduling

●Cash registers, Inventory management, Spreadsheet

●Clerical, Invoicing, Strategic Planning

●Conflict Resolution, Letters, Supervising

●CRM, Managing, Tax

●Client, Marketing, Telephones

●Excellent customer service, Materials, Employee Training

●Customer Service, Microsoft Office

Experience

03/2023-present

City of High Point/

Advanced Personnel Resources

04/2021-11/2022

Ascent/ADP

12/2021 – 03/2021

US Enhanced

Greensboro, NC

05/2020 - 07/2020

Staffing Logistics

Burlington, NC

Talent Acquisition Specialist

●Being key candidate contact on the day (welcoming, briefing and managing the paperwork during the day)

●Initiate and oversee backgrounds

●Assist hiring managers with the application process in Neogov

●Assist hiring managers with scheduling interviews both in person and via MS Teams

●Post jobs on Neogov, government jobs, and Indeed.

●Assist in the New Hire Orientation.

●Use e-verify to verify I-9 paperwork for new hires.

●Input new hires into Lawson database.

●Use Neogov to send new hire paperwork.

Recruiting Coordinator

●Being key candidate contact on the day (welcoming, briefing and managing the paperwork during the day)

●Manages Calendars

●Supports up over 10 recruiters in their day to day work flow

●Provide administrative support to assigned recruiters

●Scheduling video, phone, and onsite interviews and phone screens working directly with candidates and hiring managers.

●Perform reference checks and initiate and over see background checks in process

Recruiting Coordinator

●Being key candidate contact on the day (welcoming, briefing and managing the paperwork during the day)

●Manages Calendars

●Supports up to 3 recruiters in their day to day work flow

●Provide administrative support to assigned recruiters

●Scheduling on site interviews and phone screens working directly with candidates and hiring managers, in some cases arranging travel for visiting candidates

●Perform reference checks and initiate background checks

Onsight Staffing Recruiter

●Recruit Associate's for a client Oversee and manage Associate's at the facility Facilitate relationship between client and agency Set Associate's to proper lines within the warehouse Problem solve issues that arise.

09/2017 - 05/2020

Pizza Hut

Angier, NC

Senior Shift Leader

●Hiring, training and managing employees.

●Scheduling according to employees availability and restaurant production.

●Supervise crew and managers to ensure excellent customer service.

●Manage cash registers and deposits.

12/2019 - 03/2020

Wake County Board of Elections

Raleigh, NC

Elections Specialist

●Management of Voter Registration System Research and recovery of missing data Inventory management Policy and procedure management Candidate/General public information management and reporting Process incoming calls.

11/2018 - 12/2019

SuperInterns.com

HR Coordinator

●Receive on-boarded interns from HR Recruiters.

●Outreach and coordination with new interns to get them up to speed with SuperInterns model.

●Conduct orientation, reviews and weekly check-in's.

●Business outreach for new opportunities as well as improvement of process with existing partners.

●Source and recruit candidates using a variety of outlets, such as job postings and social media, while effectively targeting the right kinds of candidates for the job.

●Develop relationships with prospective talent.

●Seek out and recommend creative new ways of sourcing talent.

●Review resumes, cover letters, and assess interview performance.

●Conduct the first interview and schedule the second interview with department Senior.

●Administer and submit all hiring paperwork for new employees as well as assist with the orientation process.

04/2011 - 06/2011

Temco

Clayton, NC

House Keeping

●Clean equipment or supplies.

●Clean furniture or fixtures.

●Dispose of trash or waste materials.

●Clean facilities or sites.

●Clean building walls or flooring.

●Remove debris from work sites.

11/2006 - 07/2009

MB-F Dog Show Organization

Greensboro, NC

Receptionist

●Answer telephones to direct calls or provide information.

●Greet customers, patrons, or visitors.

●File documents or records.

●Respond to customer problems or complaints.

●Send information, materials or documentation.

●Operate computers or computerized equipment.

●Proofread documents, records, or other files to ensure accuracy.

Education and Training

2023

Minnesota

2016

Salt Lake City, UT

Master’s in Human Resources Management

St. Mary’s University

BS in Business Administration

Independence University

2013

Fort Lauderdale, FL

Associate of Science

Kaplan University



Contact this candidate