MONIQUE ANDERSON

Schertz, TX *****

Cell: 470-***-****

Email: ad0pxc@r.postjobfree.com

SUMMARY

Motivated and resourceful Supply Chain Professional with over 20 years of expertise managing customs compliance, inventory control, customer service and transportation logistics. Applies analytical methods to develop effective ways to improve supply chain operations. Meticulous team player focused on developing and implementing process controls and quality improvement initiatives that reduce costs and increase company revenue. An expert data-driven individual with exemplary time management and relationship building skills; Reliable and dedicated leader seeking to leverage strong background into a buyer, planner or supply chain role with a progressive organization.

Possess Department of Defense SECRET Security Clearance

CORE COMPETENCIES

Contract development and management

Financing structures

Systems and automation applications

Financial management and reporting

Training and development

Transportation management systems

Purchasing management

Profit and loss management

Supplies inventory

Import and export operations

Logistics management

Process improvement strategies

Systems implementation

Business process re-engineering

Financial and cash flow analyses

MS Office Suite

CERTIFICATIONS & TRAINING

●Certified Logistics Associate

●Demonstrated Master Logistician, SOLE

●Support Operations, US Army

●Global Combat Support System (GCSS-ARMY)

●Technical Transportation of Hazardous Materials Defense, Defense Ammunition Center

●Contracting Officer Representative Course, US Army

●General Fund Enterprise Business System(GFEBS)

EDUCATION

Master of Arts: Organizational Management

Ashford University, Clinton, IA

Major in: Logistics, Materials and Supply Chain Management

PROFESSIONAL EXPERIENCE

AEYON

San Antonio Tx

Financial Analyst 05/19/2022-PRESENT

Experience auditing federal financial statements for federal agencies

Understanding of current impediments to audit-ability of financial statement line items or financial statements and prioritize the impediments based on their material impacts on proper financial statement presentation

Ability to identify discrepancies with financial statement line items to include identifying abnormal balances, reviewing journal vouchers, and identifying unsupported adjustments

Understanding of Financial Reporting Controls

Receive assigned journal entries from client then utilize multiple systems such as JVAT, DCAS, CEDMA, GFEBS, GCSS-A, LMP, DDRS-B, and DDRS-AFS

Determine Root Cause analysis for unsupported accounting entries

AMENTUM

Camp Arifian Kuwait

Asst. Warehouse Manager 01/14/2022 to 03/28/2022

Manages the movement of equipment and Mobility Readiness Spares Package(MRSP’S) assets to suitable storage and updates applicable records to reflect locations, this includes receiving equipment for scheduled and unscheduled maintenance and preparing equipment and MRSP for all deployments and exercises.

Performs limited surveillance duties ensuring equipment are maintained in accordance with directives

Ensures periodic warehouse and LOT locations are validated

Overseas warehouse inspections ensuring compliance with applicable warehouse storage directives.

Responsible for over 1.6 Billion dollars’ worth of rolling Stock equipment

AMENTUM

Camp Arifjan Kuwait

Logistics Info System 11/14/2021 to 01/14/2022

Operates and performs property accountability actions using automates property management software such as Global Combat Support System-Army(GCSS-ARMY), LOGSA/Army Enterprise Portal(AESIP) and other automated Web Log Tools to include Theatre Property Equipment-Planner(TPE-P)

Analyze and track tasking’s received from the Logistics Operations Center and determine proper accountability actions associated with said tasking’s and accurate completion.

Acts as the primary communication link between the operations centers and functional department personnel to ensure efficient accountability execution of mission tasking’s and mission requirements

Process all receiving, shipping and equipment issue documentation and validate all data entry into GCSS--ARMY

Preforms shortage documents for three different Battalions and well as purchase requests sent from Unit Set Managers for input into GCSS-Army

American Airlines

San Antonio, TX

Customer Service Representative 12/2019 to 10/2021

●Address customer inquiries via email, telephone calls or in person, providing prompt response or follow-up.

●Complete order transactions and generated travel documentation and detailed itineraries.

●Assist customers with ticket purchases, trip planning, pricing, and scheduling.

●Contact customers to advise on travel conveyance changes and to confirm reservations.

●Contact and verify will-call orders and cancellation list or past customers to offer last-minute ticket options.

●Assemble and issue required documentation, such as tickets, travel insurance policies and itineraries.

●Deliver exceptional service to every customer through active engagement, effective listening, and well-developed interpersonal skills.

●Provide clients with assistance in preparing required travel documents and forms.

●Process incoming reservation calls and applied up-selling techniques to inform callers of premium services.

UNITED PARCEL SERVICES

San Antonio, Tx

Dispatch Supervisor 09/2017 to 12/2021

Assists with dispatch planning and responsible for ensuring that service, safety, and cost goals are met

Coordinate to ensure dispatch plans are executed efficiently and to ensure adequate staffing and equipment for transportation are met

Oversee load planning and assignments, monitors load movement, and tracks the condition of the equipment

analyzes, and tracks various dispatch and service reports and schedules

creates dispatch plans for various service levels

incorporates modifications for new customers, locations, and additional loads into the dispatch plan

United States Army

Fort Sam Houston, San Antonio, TX

Supply Chain Manager 08/2017 to 10/2019

Army South G-4 (ARSOUTH)

●Effectively communicated with all Senior Levels Management in-group and/or individual environments.

●Conducted monthly Site Assisted Visits (SAVs) and ensured inventories, ordered segregated and organized organizational property, tools and equipment we accounted for 100%.

●Coordinated, supervised, and managed all logistical planning for Theater Army, Joint, Multinational, and Interagency forces executing operations, and maintained over 200 million of government materials and equipment.

●Responsible for the maintenance and serviceability of the CCP logistics section equipment valued over $500,000.

●Compiled and recorded statistical data, to project usage and prevent waste, evaluated personnel and financial data for completeness and accuracy.

●Researched required data utilizing our internal and external research software/platforms.

●Responsible for the management and efficiency of the logistics, support and administrative functions.

●Sustained analytical support for current operations; performs logistic analysis and preparation of reports, using the General Fund Enterprise Business System(GFEBS)

●Performed administrative duties for the Duty Director of G4 Planning Cell, maintained files, drafted correspondence and prepared preventatives.

●Completed approvals and managed back-to-back contractor requisitions in accordance with management strategy, liaising with leads and/or sourcing agencies.

●Directly responsible for Contingency Command Post (CCP) sustainment cell within United States Southern Command (USSOUTHCOM) Area of Responsibility.

●Ensured all suppliers met on Time Delivery and quality performance, and production Capacities in accordance with government standard operating procedures.

●Directly responsible for the end-to-end contractor recruitment cycle in line with client requirements, liaising with line and senior managers.

●Facilitated communication and clarification of technical/logistical requirements between vendors and purchasing agents, quality control/assurance and procurement managers.

●Conducted monthly audits to ensure vendors met performance, delivery, and reliability expectations.

●Led and tracked vendor manufacturing process development and delivery of new products.

Operations Supervisor - Schofield Barracks, Hawaii 05/2016 to 07/2017

25th Special Troops Battalion / S3 NCOIC

●Evaluated training programs for each MOS and conduct operations and training on full spectrum operations.

●Enforced tactical and Soldier discipline, supervised and assisted the Battalion Schools, Training, and DTS NCOs.

●Created, updated, and organized the table of contents for orders, drills, briefs, and rehearsals as well as received and appropriately handled and distributed OPRORDs, FRAGOs, and Serious Incident Reports (SIRs).

●Designed, produced and distributed to subordinate units a variety of training aids for efficient operations and training.

●Arranged, organized and prepared routine correspondence and drafted replies on more complicated matters for approval.

●Provided assistance and guidance in preparation for and successful accomplishment of unit training.

●Demonstrated expertise in evaluating, designing and devising training programs and directives beneficial for operations.

●Provided significant contribution in assisting the Battalion Sergeant Major in the planning, preparation, and execution of combat training missions.

●Drafted and reviewed approval for training directive and operations orders and analysis of various training reports.

●Displayed distinct excellence in monitoring and analyzing all training records together with readiness reports from subordinate units.

Material Management / Technical Support Manager – Schofield Barracks, Hawaii 03/2014 to 04/2016

USARHAW – Subject Matter Expert (SME)

●Troubleshoot and repaired Standard Army Maintenance System-Enhanced 1/2 (SAMS-E 1/2), Global Combat Support System Army (GCSS-Army), Standard Army Ammunition System-Modernization (SAAS-MOD), Property Book Unit Enhanced (PBUSE), Very Small Aperture Terminal (VSAT), and Medical Communications for Combat Casualty Care (MC4).

●Organized, created, validated and approved work request orders.

●Provided input on new and/or alternative materials for improved design, manufacturability, or cost reduction.

●Responsible for the entire life cycle of a product, including acquisition, distribution, internal allocation, delivery, and final disposal of resources.

●Maintained close relationships with vendors and other command sections in order to understand requirements & provided various solutions.

●Validated and approved submitted requisitions as well as approved requisition submissions.

●Validated all supplier corrective actions involving technical designs and/or processed changes to ensure sustainability and implemented for similar potential concerns across all manufactures/suppliers.

●Compiled information for cost estimates and reports for monthly travel to Pacific Islands.

●Conducted inventories for supply services and maintenance equipment.

●Troubleshoot and repairs in logistics information system such as Standard Army Maintenance System-Enhanced and Global Combat Support System Army.

●Provided substantial guidance and effectively resolving Local Area Network (LAN) issues on all automation equipment.

Supply Supervisor – Camp Arifjan, Kuwait 02/2013 to 02/2014

402nd AFSB (Army Field Support Brigade)

●Served as the Supply Supervisor for the 402nd Army Field Support Brigade composed into three battalions supporting over 11K Soldiers including civilians as well as contractors.

●Directed planning and procurement of raw materials, scheduled production jobs and coordinated logistics.

●Implemented clear and effective planning strategies to meet supply chain needs meet demand and optimize distribution.

●Processed daily and weekly readiness data for reportable ground systems for the organization and contractors who provided maintenance support abroad.

●Ensured effective customer and supplier relationships and served as initial point of contact for issue resolutions.

●Managed the largest forward deployed Prepositional Stock site in the world, monitored the reception and shipment of equipment as wholesale assets, valued at $5 billion.

●Responsible for the operational support and site management of the brigade elements serving in Iraq, Qatar, and Kuwait

Support Operations Manager (SPO) – Schofield Barracks, Hawaii 03/2012 to 01/2013

524th CSSB Support Operations Section

●Facilitated HR operations, including strategic workforce planning, performance management, staffing and administration of benefits.

●Planned, directed, or coordinated administrative services of the organization, such as records and information management, facilities planning and maintenance, and other office support services.

●Supervised the direct government oversight and monitored the daily operations of workforce consisting of over 3,000 personnel, Department of the Army civilians and Contractors.

●Synchronized support operations commodities in maintenance, supply, ammunition, food service, laundry, transportation, and property accountability, clothing and other related logistical activities for installation activities

●Awarded distinction for creating training aids for efficient operations and training.

ADDITIONAL EXPERIENCE

Section Supervisor / Warehouse Supervisor - United States Army - Camp Humphreys, Korea 04/2010 to 02/2012

602nd Combat Aviation Brigade

Automated Logistics (92A) – United States Army – Various Global Locations 08/1999 to 08/2009

Automated Logistics Specialist Instructor

Curriculum Writer

Shipping/Receiving Supervisor

Automated Logistics Specialist

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