Nhi

Nguyen

Contact

Address

Kent, Washington, *8030

Phone

206-***-****

E-mail

ad0pxb@r.postjobfree.com

Skills

Beverage preparation

Excellent

Menu memorization

Excellent

Table setting knowledge

Very Good

Cash Handling

Very Good

Food spoilage prevention

Excellent

Order delivery practices

Very Good

Order accuracy

Very Good

High-volume dining

Experienced Server offering solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic. Upbeat server with outstanding coordination and memorization skills. 5-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service.

Work History

2020-10 -

2021-12

Waitress

Pho Tai Burien, Burien, Washington

• Shared knowledge of menu items and flavors,

enabling customers to make personal decisions

based on taste and interest.

• Resolved guest and employee complaints to

maintain complete customer satisfaction and

workforce effectiveness.

• Displayed enthusiasm and promoted excellent

service to customers, successfully increasing referrals and walk-in business.

• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

• Used cash registers and credit card machines to

cash out customers.

• Kept server areas clean and stocked to increase

efficiency while working tables.

• Checked identification for minimum age for sale of alcoholic beverages.

• Stayed up-to-date on menu changes to help

customers make food choices.

• Bussed and reset tables to keep dining room and

work areas clean.

• Greeted new customers, discussed specials and

took drink orders.

• Inspected dishes and utensils for cleanliness.

2019-06 -

2021-01

Barista

Starbucks Fred Meyer, Kent, Washington

• Maintained supply levels in counter and customer areas to meet typical demands.

Excellent

Stocking and replenishing

Excellent

Food running

Excellent

Languages

Vietnamese

Excellent

• Recommended products based on solid

understanding of individual customer needs and

preferences.

• Created wide variety of hot and cold drinks in

average shifts with consistently positive customer satisfaction scores.

• Engendered customer loyalty by remembering

personal preferences and allergy information.

• Completed over successful daily cash audits to

correctly balance drawers at end of each shift.

• Cleaned counters, machines, utensils and seating areas daily.

• Prevented infections and maintained store

professionalism by cleaning and sanitizing work

areas daily.

• Provided in-depth information to customers on

beverage preparation and offered samples of latest brews.

• Made and served brand-specific café beverages

per day with speed, quality and consistency.

Education

2007-10 -

2014-06

High School Diploma

Vietnam Australian International School - Ho Chi Minh City

2014-01 -

2018-05

No Degree: Chemical Engineering

South Seattle College - Seattle, WA

.

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