Admin Assistant/Secretary

CAREER OBJECTIVE

Seeking a career where my exceptional

organizational and communication

skills can create a welcoming and

efficient front desk experience for

clients.

CONTACT

Mob : +974-********

Email :

**********************@*****.***

QUALIFICATION

Tertiary: International School

for Hotel and

Restaurant

Management,

Bachelor of Science in

Hotel and Restaurant

Management

Ladderized International School for

Hotel and Restaurant

Management,

Hotel and Restaurant

Management

Vocational Five Star Hotel

Standard School

Housekeeping NCII -

(440 hours)

Secondary Sta. Anastacia - San

Rafael National High

School

ARIANNE

DIMATULAC

PROFESSIONAL SUMMARY

• Detail-oriented admin assistant and receptionist with exceptional organizational skills

• Strong ability to multitask in fast-paced office environments.

• Proficient in managing calendars, coordinating meetings, and providing excellent customer service. Adept at using office software and communication tools to facilitate efficient office operations.

• Overall 5 years’ experience in Administration, Receptionist and Coordination roles.

• Worked as an interview coordinator for FIFA recruitment. EXPERIENCE

ADMIN ASSISTANT

Nida Al Wajib Services, Doha, Qatar.

November 2020 to till date.

• Answer and direct phone calls.

• Organize and schedule appointments.

• Plan meetings and take detailed minutes.

• Write and distribute email, correspondence memos, letters, faxes and forms.

• Assist in the preparation of regularly scheduled reports.

• Develop and maintain a filing system.

• Update and maintain office policies and procedures.

• Order office supplies and research new deals and suppliers.

• Maintain contact lists.

• Book travel arrangements.

• Submit and reconcile expense reports.

• Provide general support to visitors.

• Act as the point of contact for internal and external clients.

• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.

• Manage all documents in document management system.

• Prepare Quotation, Invoice and Transmittals.

• Handle employee Timesheets.

CERTIFICATIONS

Tesda in Housekeeping NCII

Tesda in Front Office Services NCII

Tesda in Commercial Cooking NCII

Tesda in Bread and Pastry Production

NCII

Tesda in Food and Beverage Services

NCII

Tesda in Bartending NCII

SKILLS

Knowledge of office management

systems and procedures

Working knowledge of office

equipment, like printers and fax

machines

Proficiency in MS Office (MS Excel

and MS PowerPoint, in particular)

Excellent time management skills

and the ability to prioritize work

Attention to detail and problem

solving skills

Excellent written and verbal

communication skills

Strong organizational skills with

the ability to multi-task

TRAININGS AND SEMINARS

Training for Module 1 of We Go

Beyond, Taal Vista Hotel,

Tagaytay City

596 hours - Food and Beverage

Department. Taal Vista Hotel,

Aguinaldo Highway, Tagaytay City

Heritage and Eco – Tourism 2015,

Caliraya Resort Club, Laguna

250 hours - Housekeeping

Department, Manila Airport Hotel,

NAIA 1, Terminal Complex

Paranaque City, Philippines

Explore Tourism Program, Subic

Bay, Olongapo City, Philippines

Hotel and Restaurant Service,

Food and Beverage Service – 120

hours, STRIKE Livelihood

Training Center – TESDA

CONCIERGE

Al Qamra Holdings, Doha, Qatar.

Mar 2020 to Jul 2020.

Oversee building service operation.

Duties in this position might include interacting with residents to answer inquiries.

Address any building issues accepting deliveries.

Coordinating moving vans and acting as an extension of security staff.

SECRETARY

City Q Trading, Doha, Qatar.

July 2018 to Dec 2019.

• Answering calls, taking messages and handling

correspondence.

• Maintaining diaries and arranging appointments.

• Preparing, collating reports and filing.

• Organizing and servicing meetings (producing agendas and taking minutes).

• Managing databases.

• Prioritizing workloads.

• Implementing new procedures and administrative systems.

• Liaising with relevant organizations and clients.

• Coordinating mail-shots and similar publicity tasks.

• Logging or processing bills or expenses.

CONCIERGE

Tagaytay Prime Residences, Philippines.

Sep 2015 to Jun 2018.

• Oversee building service operation.

• Duties in this position might include interacting with residents to answer inquiries

• Address any building issues accepting deliveries

• Coordinating moving vans and acting as an extension of security staff.

• Coordinating mail-shots and similar publicity tasks.

• Logging or processing bills or expenses.

TRAVEL RECEPTIONIST

Tour Sketch Manila Travel Inc, Philippines.

Jun 2012 to Mar 2014.

• Arranging flights, insurance and accommodation and sending out tickets to client.

Hotel Orientation Program, Sofitel

Philippine Plaza manila

beyond Skin Deep, Personality

Development Culminating

Activity, Island Cove Hotel and

Leisure Park

Stay and Learn Program, Front

Office Operating System,

Managing Housekeeping

Operations in a Deluxe Hotel,

Diamond Hotel, Manila,

Philippines

Stay and Learn, Hotel Immersion

Training Program, (Front Office

and Housekeeping Operations),

Microtel Hotels Resort

PERSONAL DETAILS

Date of Birth : 02 Sept 1988

Nationality : Filipino

Gender : Female

Marital Status : Single

Languages Known : English

• Determining clients' needs and suggesting suitable travel packages.

• Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services.

• Collect deposits and balances.

• Use promotional techniques and prepare promotional materials to sell itinerary tour packages.

• Handle unforeseen problems and complaints and determine eligibility for money returns.

• Create and update electronic records of clients.

• Maintain relationships with key persons.

PRODUCTION OPERATOR

Hysonic Phlippines Inc., Philippines.

Jan 2007 to Aug 2009.

PRODUCTION OPERATOR

Yazaki- Torres Manufacturing Inc., Philippines.

Aug 2005 to Feb 2006.

• Soldering the coil for the lenses product of the company.

• Tape the wiring harness of the Hi- Ace product of the company.

DECLARATION

I hereby assure you that all the above given details are true to my knowledge.

Place: Doha

ARIANNE DIMATULAC

Contact this candidate