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Customer Service Shift Supervisor

Location:
Dallas, TX
Posted:
October 30, 2023

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Resume:

**/****

High School Diploma:

E.L Furr

Houston, TX

ad0pqy@r.postjobfree.com

972-***-****

Dallas, TX 75217

Skills

• Training and Coaching

• Switchboard Operation

• Inquiry Response

• Account Review

• Decision Making

• Teamwork and Collaboration

• Problem-Solving

Verbal and Written

Communication

• Computer Skills

• Two-Way Radio Operation

• Issue Escalation

• Feedback Collection

• Common Area Maintenance

• Customer Service

• Problem Solving

• Basic Food Service

• Invoicing and Billing

• Nightly Audits

Education And Training

Trustworthy Night Shift Supervisor committed to delivering exceptional customer service and efficiently managing a team of up to 5. Specialties include correctly calculating inventory, maintaining cleanliness in the workplace and ensuring a fully functional working space for the next shift. Also an Reliable Shift Supervisor bringing 1 year of experience as team leader. Well-versed in setting goals, training new employees and monitoring performance. Superb communicator with team members and managers of all levels. Given the chance, I know I can bring a lot of dedication and hard work to the company

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Sonic - Cook

Lancaster, TX

08/2019 - 09/2020

Tiffany Dozier

Summary

Experience

Pre-soaked or rinsed machine parts, equipment or vehicles by immersing in cleaning solutions or water.

Mixed cleaning solutions, abrasive compositions, or other compounds according to formulas.

• Pressed buttons to activate cleaning equipment or machines.

• Connected hoses or lines to pumps or other equipment. Monitored operation of cleaning machines and stopped machines or notified supervisors when malfunctions occurred.

Trained employees in proper work procedures and performance strategies to optimize operations.

• Completed opening and closing duties to facilitate business operations. Assisted upper management with daily operations to meet standards of service and quality.

Placed finished products in completed box in preparation for packing and distribution.

• Followed work orders to correctly assemble building components.

• Assembled light and medium-sized parts in factory setting.

• Boxed, labeled and moved items to keep production lines moving swiftly.

• Used established assembly instructions to complete jobs.

• Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Followed established procedures and requirements for safe food handling, storage and service.

• Operated grills, fryers and broilers to cook items to quality guidelines. Enforced proper sanitation practices to prevent spoiling or contamination of foods.

• Chopped, diced and sliced vegetables and fruit ahead of rush periods. Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.

Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.

• Used standardized recipes and other instructions to prepare food.



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