Richard Cosom *rd

**** ******* ******

Philadelphia, Pennsylvania 19111

Home 215-***-****

Cell 215-***-****

ad0pm4@r.postjobfree.com

OBJECTIVE: Seeking a challenging position in the Hospitality Industry in which my skills and

training will be utilized.

EDUCATION:

Philadelphia OIC- Opportunities Inn

Travel/ Tourism Certificate of Completion, 2001

●Course focused on all aspects of the Travel Industry

●Specialized in guest and customer service, air travel

●Hotel accommodations, car rentals and transportation

●Training in the Philadelphia Historical African American Heritage

●Diversity training in people, places, and institutions

●Managed critical thinking, problem solving and time management skills

●Interpersonal skills and academic classes as they pertained to the hospitality

●industry

Martin Luther King High School Philadelphia, PA.

G.E.D. 1999

Horizon House Philadelphia, PA.

Volunteer 1996/97

SKILLS:

●Front desk reservations

●Concierge ticketing0

●Customer service

●Banquet set up

●Room Service

●Housekeeping

●Food/ beverage assistance

●Basic engineering

●House maintenance

●Secretarial

●Security

●Valet Parking

●Warehouse/ inventory

EXPERIENCE:

09/99-Present

The Inn at the Union League of Philadelphia Philadelphia, PA.

Bellman

●Provide and accommodate front desk reservations

●Transport and load luggage and other specific duties

●Handle and process postal service for in house guest

●Responsible for checking guest in and out of facility

●Process and calculate mini bars and room charges

●Operate property equipment

●Accommodate special guest service request

●Secretarial/ bookkeeping duties

●Housekeeping duties

●Set up continental breakfast and banquets

●Responsible for daily and monthly inventory

●

●Answering phones

●Assisting in basic maintenance and engineering duties

●Valet parking duties

●Accommodate covering shifts

●Training new employees

●Security duties

VOLUNTEER SERVICES:

Greater Urban Coalition of philadelphia

serving families in need

Manna, Philadelphia

serving nourishment to people

with life threatening illnesses

Philabundance, Philadelphia

serving families and communities

in need

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