Customer Service Office Management

*************@*****.*** / 801-***-**** / Orem, UT **097

Summary

Detail-oriented account professional with over 5 years experience and over 1 year experience in customer service support.

Skills

Customer Service Skills,Trustworthininess,Strong interpersonal skills,Solid knowledge in Computer Software, Multi-Tasking, Excellent communication skill,Teamwork, Food Preparation,Medical Receptionist, Dietary Aide Experience, Medical Scheduling,Medical Office Experience, Accounting, Banking, Food Service, Accounting Software, Medical Billing,Bank Reconciliation,Kitchen Experience,Bookkeeping, Dietary department experience, Tax experience,General ledger accounting, QuickBooks, Office management, Accounts receivable,General ledger reconciliation, Accounts Payable, Account Reconciliation, Clerical Experience.

Work Experience

Tax Preparer (Seasonal)

Jackson Hewitt - Orem, UT

November 2022 to April 2023

• Prepare tax returns for individuals.

• Other duties assigned.

• Computed taxes owned or overpaid for client

• Furnished taxpayers with sufficient information and advice to verify correct tax forms completion.

Fulfillment Associate

Khlos - Orem, UT

October 2022 to January 2023

• Receive order and package orders for shipping.

• Order picking

• Other responsibilities

• Filled orders according to defined standards using standards picking systems.

Dietary Aide

Orem Rehabilitation and Skilled Nursing - Orem, UT

May 2017 to December 2018

• Assist cooks with meals preparation as directed.

• Carries out certain duties routinely without directions.

• Helps clear trays and sieving carts according to the procedure.

• Other duties assigned.

CNA - Certified Nursing Assistant

Cascade of Orchard Park - Orem, UT

September 2015 to November 2017

• Turning or moving patients.

• Gathering medical supplies.

• Bathing patients

• Feeding patients and documenting .

• Checking vital signs .

• Answering patients calls.

Food Service Worker

Intermountain Healthcare - Provo, UT

2017 to 2017

• Clean dishes, kitchen utensils, equipment.

• Examine the tray to ensure that they contain required items.

• Place food servings on plates or trays according to orders.

• Takes foods orders and relays orders to the kitchen.

• Answer any customer questions..

• Deliver food orders to customers.

• Wrapping, date-labeling, and storing food items.

Stocker

Target - Kennewick, WA

July 2007 to March 2008

• Receiving and packing product to stock shelves.

• Ensuring prices are marked on each items.

• Provide excellent customer service.

• Maintain a clean and neat store appearance for our customers.

Accounting Clerk

VAT Service - Accra

January 2005 to May 2007

• Perform routine clerical accounting duties within a fast pace department.

• Serve as a resource for the account payable and receivable team.

• Assist with year end audit request.

• Help with payroll preparation.

• Verify and post details about business transactions in their various ledger accounts.

Bank Teller

Ghana Commercial Bank - Accra

January 2003 to October 2005

• Recording transactions.

• Counting and packaging currency.

• Reconciling cash drawer.

• Promoting the bank products and services.

• Handle transactions for customers.

• Identify customers needs and provide information to customer.

Customer Service Representative

All Brothers Ventures - Ghana

January 2003 to December 2003

• Answering questions about a company product and services.

• Resolved issues and troubleshooting technical problems.

• Handling customer complaints.

• Collecting and analyzing customer feedback.

• Delivering information about a company offers.

Medical Receptionist

Airport Clinic - Accra

January 2001 to July 2003

• Greet patients in the facilities and over the phone.

• Schedule appointments for patients.

• Perform clerical and administrative tasks.

• Prepare medical files.

• Maintenance and keep patients information confidential.

• Maintain medical supplies and equipment.

Education

Associate's degree in Accounting

Ashworth College - Georgia

January 2019 to December 2019

Diploma in Medical Office Assistant

Ashworth College - Georgia

January 2016 to June 2016

Associate in Arts (AA) in Art and Science

Columbia Basin College - Pasco, WA

August 2012 to December 2015

Certificate in Healthcare in Risk management

Everett Community College - Everett, WA

January 2015 to June 2015

Diploma in Accounting

Accra polytechnic - Ghana

January 2001 to September 2002

High school diploma in Accounting

Shakopee Senior High School - Ghana

January 1997 to November 1999

Reference

Sandra Barra Sandy, UT 385-***-****

Karl Williams Orem, UT 702-***-****

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