PROFILE

A dynamic engineering professional

with 12years experience in

Automotive service operations in

automobile industry, with knowledge

in automotive repair, vehicle

inspection and fleet Management. The

strong skill set I’ve earned from my

education and experience let me

seek a challenging position in a

reputed firm which results in a mutual

benefit.

PHONE:

+974-********

LINKEDIN:

www.linkedin.com/in/mithun-

anand-62b50aa9

EMAIL:

ad0pkl@r.postjobfree.com

address:

Doha, Qatar

MITHUN ANAND

AUTOMOTIVE ENGINEER

WORK EXPERIENCE

DOMASCO – AL FUTTAIM for Honda, Volvo and GAC.

After sales advisor – Service and Parts

2020 Jan – 2022 Dec

Collecting accurate system of concerns and issues of vehicle from customer with test drive and provide accurate information on repairs and pricing.

Educate customers about the importance of regular Maintence and safety check.

Preparing the job card and issuing the parts.

Provides proper technical information of the parts and service to the customers.

Efficient and profitable operations in body works and paint shop.

Managing fleet vehicles maintenance operations.

Maintaining the good NPS for customer relation Management.

Parts sales and promotion.

Identifying accurate parts from EPC.

GENTECH – QATAR

Technical & Sales Engineer

2018 Jul - 2019 Nov

Sales and Marketing of Dunlop Bearing, Transmission Linkages.

Ensure product compliance with required certified quality standards.

Marketing and sales promotions and building customer relation.

Parts inventory and supply chain management.

Maintenance in-charge for the PMV.

Project support and co-ordination.

SKYLINE AUTOMOTIVE – HYUNDAI QATAR

Quality controller & PDI in-charge

2016 Oct – 2018 Jun

Final inspection for all service jobs.

Responsible in the co-coordinating of work involved in the operations of Pre-Delivery Inspections (PDI)

Provides administrative and technical support to the customers at the point of delivery

Ensuring all work properly done and documented

Ensuring timely hassle free delivery to the customers PERSONAL DOSSIER

DATE OF BIRTH: 6-12-1989

NATIONALITY: INDIA

LANGUAGES: ENGLISH, HINDI,

MALAYALAM

DRIVING LICENSE: QATAR & INDIA

VISA STATUS: TRANSFERABLE

WITH NOC

CERTIFICATIONS

Fleet Management system.

Hyundai service technical training

Qatar.

Volkswagen training

Fast track 1 (VTB001P)

Fast track 2 (VTB001P)

Basic electrical (VTB090P)

Basic first Aid responder and

firefighting.

DOMAIN SKILLS AND OVERVIEW

Automotive service operations

management

Customer support and satisfaction.

Team player

Problem identification and

resolution.

Service delivery Management.

Volkswagen, Calicut, India

Floor in charge

2014 Dec to 2015 Oct

Allocating jobs to the technician

Resolving problems by analyzing data, investigating issues, identifying solutions recommending action

Performing all technical related quarries and issues in DISS (Direct information system service) using ELSAPRO

Work place safety and equipment’s.

Attending service advisor quarries and guidance. Quality controller

2014 Apr to 2014 Nov

Final inspection for all jobs completed and cleanliness

Document quality control on order with signature

Test driving

Accomplish inspection results by communicating job expectation, planning, monitoring and appraising job results.

Technical assistant

2013 Jan – 2014 Mar

Provide technical support for fault finding and produce accurate repair operations as per Volkswagen Elsa procedure

Guiding the technicians for fault finding using ODIS. Includes software updating, cluster coding etc.

Technical support for engine and clutch overhauling. Clutch includes DSG wet and dry type.

EDUCATION

BACHELOR OF TECHNOLOGY IN AUTOMOBILE ENGINEERING

2007 - 2011

Nehru college of engineering and technology. University of Calicut. India

Higher secondary education, Kerala, India – 2005- 2007. High school S.S.L.C. Kerala state board. 2005

ACHIVEMENTS

Event conductor at Qatar motor show 2017.

Chief event conductor of moto expo held at Thrissur 2011

Participated in academic level athletics championships and wo prices.

Declaration

I hereby declare that the above given matters are true and correct with the best of my knowledge and belief.

MITHUN ANAND

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