Aruna Gadde E-mail: ad0pjg@r.postjobfree.com

Mobile: +1-513-***-****

Professional Summary :

Eight years of experience as an executive assistant in a fast-paced environment. Proven strong interpersonal and communication skills plus the ability to handle multiple tasks efficiently and accurately. A self-directed team player who is always willing to go the extra mile.

EDUCATIONAL QUALIFICATION:

Master of Science in microbiology from New Science P.G. College affiliated to Kakatiya University, Warangal, India .

Bachelor of Science with Specialization Microbiology, Computer Applications from Methodist degree college affiliated to Osmania University, Hyderabad, India .

SKILLS:

Microsoft Office Products

Verbal and Written Communication

Meeting and Event Planning

Travel Administration

Facility Management

Vendor Sourcing

Experience Summary:

1. Jones Lang LaSalle

Role: Executive/Finance Executive

Site: Computer Associates October 2009 – Jan 2015

Jones Lang LaSalle is a leading global provider of integrated real estate and money management services. We serve clients locally, regionally, and globally from offices in more than 100 markets on five continents. Our regions support multinational clients with the assistance of two management functions: Global Client Services and Strategic Consulting. These groups coordinate client activities and ensure consistent, high-quality services across geographic regions and among businesses by offering clients a single point of contact at Jones Lang LaSalle.

General Administration Responsibilities:

Taking care Events.

Planning and delivery of all facility related and administrative support services and activities at the site on a day-to-day basis.

Maintaining of TAT Timings as per Complaints or Requires.

Maintaining the Tracker of Space allocation.

Maintain the Facilities of Guest Houses and maintaining the tracker.

Makes regular inspections of the building and equipment to determine if Janitorial, security and other services are adequate and whether repair work is needed.

Issuing business cards to the employees.

Oversees the inventory, rental, repair and maintenance of office equipment.

Review with client representative regarding various maintenance issue & improvement of the office area and process implementation.

Analyze / recommend solution on the complaint analysis.

Manage the office services needed to support department operations.

Supervises the staff involved in performing the functions of the assigned units.

Maintaining of pest control, Security and Cafeteria operations.

Responsible for overall upkeep of the site to high standards of operations

Maintaining the MMR (Monthly Management Report).

Organize and coordinate formal monthly meetings with the client and management.

Preparation of Daily, Weekly and Monthly reports for client as per the prescribe format.

Arrange for monthly bills to be submitted to the Finance department.

Looking after the Mail room services and maintaining the data.

Coordinating with Medical room, collecting the requirement of medicines and procurement. Monitoring the Ambulance movement.

Looking after the relocation for the employees.

Maintaining the attendance of employees.

Updating all the new – joiners with the Facilities-New Hire Brochure

Attending & resolving employee’s enquiries through mails & Phones.

Finance Executive Responsibilities:

Invoices checking & booking through JD with Oracle application for Sites (Hyderabad, Baroda, Bangalore, Delhi, Mumbai) Where JLL representing to these sites of CA Technologies. Po raising, Capturing Accurals.

2. Lesconcierge

Role: Desk Executive May 2006 – Dec 2008

Les Concierges provides enterprise workforce and customer management solutions and services that help companies drive increased profitability. Les Concierges workforce-focused services bring solutions to an entire employee lifecycle - from recruitment to retirement.

Clients : Nokia Siemens Networks Pvt Ltd., KPMG Pvt Ltd.

Worked as a Desk Executive (Customer Service Exe) in Les Concierges

Roles and Responsibilities

Maintaining daily reports in Excel and preparing MIS reports(Monthly Income

Statements) Call handling focusing with maximum customer satisfaction and looking into administration activities and Fax.

Handling Complaints, arbitrate disputes, and resolving grievances.

Entering transcribing, storing, and maintaining information.

Maintain customer requirements through first contact resolution confirm customer. Understanding of the solution and provide additional customer education as needed.

Observing, receiving, and obtaining information from all relevant sources.

Maintaining Business critical records, general ledgers, petty cash and vendor payments.

Booking of Air tickets (Domestic and International), Train Tickets, Car hiring, hotels rooms and venue booking.

Maintaining all type of travels details.

Arranging of conference calls.

Escorting the client to the concern person or cabin.

Handling help desk and taking care of Front office.

And taking care of record management service.

Maintaining the Personal files of employees (MIS).

Taking care of visitors.

ATTRIBUTES & STRENGHTS:

Willingness to learn and contribute to the growth of organization.

Commitment and hard work to achieve goals.

Good communication skills and ability to mingle well in the group.

Ability to work at all times.

Sincere, Self Confidence and able to work in terms and as an individual.

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