Post Job Free

Resume

Sign in

Customer Service Cross Functional

Location:
Chelsea, NY
Posted:
October 29, 2023

Contact this candidate

Resume:

Tarek Nassar

Alexandria

Mobile: +201*********; Email: ad0pi8@r.postjobfree.com

Experience 11/2016 - 04/2017 Meadis – Cairo.

Brand Manager

• Plan, develop and direct marketing.

• Create strategies.

• Execute strategies with cross-functional teams.

• Manage external marketing partners such as advertising agencies, digital marketing firms and production companies.

• Develop brand standards.

• Assist integration of campaigns with brand consistency.

• Track consumer and market insights (sales volume, market share, profit projections, pricing and distribution, and by conducting consumer research)

• Analyze sales data to update a brand or category portfolio, determine new products and delete under-performing products.

• Work closely with departments such as manufacturing and R&D to consult on package and product as it relates to branding.

07/2012 - 12/2015 Unilever - Alexandria

Financial Reporting; Business Partner for Home Care

• Business case, Pricing structure and monthly reporting and analysis for Home Care.

• Drive Business Performance through ROI and post promotions evaluation.

• Reporting P&L and WC for Mashreq to NAME region.

• Producing financial reports to assist other functions

• Achieving number one across Unilever for more than 5 times in reporting.

• Unilever Mashreq was rewarded for best unit in compass award in 2013 Business partnering for Home care

07/2011 - 06/2012 Sutherland - Alexandria

Customer Service Representative & Trainer

• Customer service for 6 months with target in sales and maintain the customer satisfaction.

• Trainer for Product and Knowledge and System.

10/2010 - 12/2010 Energy Allied - Cairo

Financial intern

• Parenting A Lebanese company to build Feasibility study according to the project Accountant & Customer Service Agent Aug '08 – Sept '08

• Working as a dispatch and customer service.

09/2006 - 04/2007 Bibliotheca Alexandria

Public Relations Intern

• Organizing Event and hosting the VIP

Education 2009 University of Beirut Alexandria

Bachelor of Business Administration Accounting

2004 College Saint Marc Alexandria

High School

Interests

• Studying Music with Dr Neveen Allouba Performed with:

• the Orchestra of Bibliotheca of Alexandria

• The Orchestra of Cairo Opera House

• Orchestra Cairo Symphony

• Cast of the Musical "Leila" from April 2017 to December.

• Cast for the TV Series Ekhtefa2 Featured Nelly Karim.

• Face of Timberland Egypt for the Winter Campaign 2018.

• Face for the New Collection Ahmed Hamdy's Design.

• Vocal Teacher for Sol Academy for Youth Program that was held in AUC October 2017 to December 2017

• Dancing Teacher for Fabrica for introduction to Broadway Dancing

Voluntary work

• President of Interact Sporting Club (2005 – 2006)

• Active member in AISEC Egypt (2007 – 2008)

• Organizer in the African Cup of Nation (2006)

Languages

• Arabic (Mother Tongue)

• French (Fluent; written & spoken)

• English (Fluent; written & spoken)

• Italian (Basic; written & spoken)

Military experience

• Exempt

Skills

• Proficient use of Microsoft Office (Word, Excel, PowerPoint, OneNote, Outlook)

• SAP Software usage



Contact this candidate