Patient Care Customer Service
Resume:
Lisa Schatz
Bland, MO *****
************@*****.***
I have been a nurse's assistant for 17 years. I became certified in May of 2014 through East Central College in Union, MO. Years before becoming a NA/CNA, I had done many things, as I wanted to experience many things. I was a cashier at a grocery store, I worked in a factory trimming hat strings from hats. Then onto a toy factory to trim plastic Bruyere (sp?) Horses to get ready for painting. That line was closed down and I went on the line to put lightening bug toys together. Somewhere during this time, I also worked for American Recreation Products (Kellwood) on a sewing line. I have also worked for Greenfield Research on a sewing line. After that, I went to work at a grocery store deli where I became manager. I, at the same time, went to work at a local winery in the tasting room and deli room. So, I have dealt with customer service and complaints. I later went on to work at the local Hardee's, where I became assistant manager. I scheduled staff, did bank runs, employee time, and the advertisement.
I also carry with me a lot of common sense, something my parents instilled in me a long, long time ago. I like to complete jobs and not leave them for someone else to do. I like to be firm, fair, and consistent, whether I am in management or not. I also learn very quickly. And am willing to learn new things at any given time.
I just wanted to give you a better look at what sort of life experiences I've had. I truly hope it will help give a different perspective of me.
Thank you for taking the time read a little bit about me. Lisa A. Schatz
Authorized to work in the US for any employer
Work Experience
PCT (Patient Care Technician)
Hermann Hospital - Hermann, MO
April 2019 to Present
Patient care. Making sure patient patient has help with ADL’s, toileting, setting up with meals if needed, ambulating, hygiene care. Keeping the trash picked up and room straightened. Trash is taken up when soiled briefs are put in them. Answer call lights. PCT (Patient Care Technician)
FRENE VALLEY HEALTH CENTER Owensville - Owensville, MO July 2016 to July 2019
Resident care and assist with ADL’s. Keeping rooms cleaned and stocked and trash picked up. Trash was taken up every time a dirty brief was put in it. Residents clothing kept clean. Also knew EVERY resident in the facility from head to toe. Every mark, tattoo, scar, sore, and article of clothing! When they had a new lesion or sore, I knew and used A&D ointment and them healed in 2 days. If they had yeast infection, I requested Nystatin powder and cleared it up ASAP! Pretty diligent in getting the healing process accelerated and done.
ER Technician
SSM Health St. Mary's Hospital - Jefferson City, MO June 2014 to July 2016
Provide patient care. Get vitals and report changes to RN or LPN in charge of pt., monitor pt progress. Collect blood, put Foley catheters in, perform straight caths, perform EKG’s, wound care, wound dressings, apply fiberglass splints, finger splints, transport to diagnostic testing sites. Take care pt. family as well. Keeping them comfortable and informed on progress as well. General Laborer
American Recreation Products - New Haven, MO
1997 to 1998
I sewed tent awnings and round pet beds.
General Laborer
Greenfield Research - Hermann, MO
1995 to 1996
I sewed automobile seat gussets.
Education
High school diploma or GED in General Studies
Hermann High School - Hermann, MO
August 1984 to May 1988
Skills
• Medical Terminology (10+ years)
• Vital Signs (10+ years)
• Hospital Experience (10+ years)
• Patient Care (10+ years)
• Venipuncture (2 years)
• Caregiving (10+ years)
• Triage (2 years)
• Epic (2 years)
• Microsoft Word (10+ years)
• Cerner (4 years)
• Computer Operation (10+ years)
• Anatomy Knowledge (10+ years)
• Inventory control (10+ years)
• Customer service (10+ years)
• Computer skills (10+ years)
• Phlebotomy (2 years)
• Scheduling staff (4 years)
• Employee time cards
• Banking
• Critical Care Experience (10+ years)
Certifications and Licenses
CNA
CPR Certification
AED Certification
State Tested Nursing Assistant
BLS Certification
Assessments
Attention to detail — Proficient
December 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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