Katelyne Purvis

**** ******** **,**

Madison, IN 47250

katelyne6990@gmail.

com

812-***-****

Work Experience

Tech Advisor

The Cellular Connection -Madison,

IN

April 2018 to June 2023

Tech Advisor focused on maximizing productivity and increasing customer base. T.A. driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction.

Retail Sales Associate with more than 10 years in the retail industry. Areas of expertise include sales, customer relations and inventory Store Manager

Shoe Sensation -

Madison, IN

July 2014 to March

2018

Counted cash drawers and made bank deposits.

Managed staff of 13 sales associates, 1 MIT and 2 assistant managers. Reordered inventory when it dropped below predetermined levels. Cleaned and organized the store, including the checkout desk and displays.

Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

Answered customer telephone calls promptly and in an appropriate manner.

Certified Nursing Assistant

Silver Memories Healthcare -

Versailles, IN October 2012 to

June 2014

Maintained accurate records of

patient care, condition, progress

and concerns.

Responded appropriately to the physical, emotional and developmental needs of patients.

Assisted patients with ambulation, transferring, bathing, oral hygiene, grooming, feeding and elimination.

Performed clerical duties, such as word processing, data entry, patient care, condition progress, concerns, answering phones and filing.

Certified Nursing Assistant

The Waters of Scottsburg -

Scottsburg, IN March 2011 to

October 2012

Maintained accurate records of patient care, condition, progress and concerns.

Monitored vital signs, such as blood pressure and pulse. Responded appropriately to the physical, emotional and developmental needs of patients.

Helped patients move in and out of beds, baths, wheelchairs and automobiles.

Maintained a clean, healthy and safe environment.

Followed safe lifting techniques and individual resident lifting instructions.

Transported patients to other areas of the hospital in wheelchairs and gurneys. Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy.

Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.

Education

High School Diploma

Southwestern High

School - Hanover, IN

2009

College

Ultimate Medical

Academy – Clearwater,

FL 2023-Present

Additional Information

SKILLS

Customer-oriented

Patient-focused care

Goal-oriented Trustworthy companion

Excellent customer service skills m

Compassionate

Opening and closing procedures

Efficient and reliable team player

Active listening skills

Adaptable

Credit card transactions

Trusted key holder

Retail sales

Strong client relations

Computer literate

Quick learner

Staff training and development

Personnel development

Customer relations

Upselling techniques

Contact this candidate