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Customer Service Maintenance Technician

Location:
Atlanta, GA
Posted:
October 29, 2023

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Resume:

Alejandro Jose Munoz Pineda

Robert Commercial Flooring, Buford, GA

Warehouse Manager / Apr 2020 - Oct 2023

Atlantic Workforce, Suwanee, GA

Electrician / Jun 2021 - Jan 2022

Gwinnett County Public Schools, Suwanee, GA

Maintenance Technician / Feb 2020 - Feb 2021

H&H Renovation Inc., Roswell, GA

Handyman / Jul 2018 - Nov 2019

Banco Occidental de Descuento, Maracaibo, Venezuela Bank Teller Manager / Nov 2010 - Nov 2016

EXPERIENCE

Ensured efficient management of warehouse operations and personnel, including receiving, loading, unloading, storage, inventory control, shipping, distribution and returns.

Communicated regularly with customers regarding order status updates

• or any changes in product availability.

Enforced company policies related to safety regulations, security

• protocols., ensuring adherence by all staff members. Diagnosed and addressed functionality and safety issues, preventing

• hazards.

Documented repairs and modifications to establish records for quality

• assurance or follow-up.

• Installed Performed electrical routine apparatus maintenance and on fixtures equipment, for alarm including and other testing systems. circuits

• and replacing parts as needed.

• Repaired Identified electrical and addressed work and potential installed issues light with fixtures. machines to reduce

• disruption to operations.

Maintained safe working environment utilizing personal protective

• equipment.

Responded immediately to emergency situations and customer service

• requests.

• Completed Painted interior quality and painting, exterior drywall surfaces repair, of buildings and tile following work. customer

• specifications.

Performed a variety of home repairs, including plumbing and electrical

• work.

Provided basic landscaping services such as mowing lawns, weeding

• flower beds and trimming shrubs.

Ensured compliance with applicable laws and regulations related to

• banking operations.

Resolved customer complaints in an efficient and professional manner

• while maintaining a high level of service quality. Assisted customers with opening new accounts including savings

• accounts, checking accounts, certificates of deposit. T: 770-***-****

E: ad0ph5@r.postjobfree.com

A: Auburn, GA, 30011

CONTACT

Ability To Multitask

Attention to Detail

Computer Skills

Customer Service

Cash Handling Accuracy

SKILLS

Spanish

Native

English

Intermediate

LANGUAGES

Banco Venezolano de Crédito, Maracaibo, Venezuela

Bank Teller Supervisor / Jun 2008 - Jun 2010

Hipermercado El Exito, Maracaibo, Venezuela

Salesperson / Jun 2002 - Jun 2007

Instituto Nacional de Estadística, Maracaibo, Venezuela Transcriptor / Nov 1998 - Nov 2001

Assisted customers with their banking needs by providing advice on

• products and services available at the bank.

Collaborated with other departments to coordinate services for customers such as loan applications, account transfers, and deposits and withdrawals.

Conducted market research to identify industry trends and customer

• needs.

Worked with management teams to develop annual sales plans, goals,

• and targets.

Developed excellent communication and interpersonal skills by

• interacting with customers on a daily basis.

Assisted in developing new processes or procedures that improved

• overall productivity.

Reviewed transcripts for grammar, spelling, punctuation errors before

• submitting them for review by supervisors.

Demonstrated excellent organizational skills when managing multiple

• projects simultaneously while meeting deadlines. Dr. Rafael Belloso Chacin University, Maracaibo, Venezuela Bachelor of Science (B.S.), Informatics Engineering, Mar 2012 EDUCATION



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