Customer Service S Office
Resume:
Michelle Martinez
PO Box ***
Cordova, NM *****
Email: ************@*****.***
Phone: 505-***-**** or 505-***-****
Objective
Outgoing customer service professional, offering organizational and interpersonal skills. My goals are to build a long-term career and utilize my experience and education knowledge in a work environment that offers greater challenge and opportunity growth.
Skills
Great customer service/experience
Microsoft Word, Microsoft Suite, Star Database, Sleuth, PowerPoint, Excel
Positive work attitude; dependable and reliable
Meticulous attention to detail
Ability to work independently
Education
Espanola Valley High School – High School Diploma Graduated May 1997
University of Phoenix – Associates Degree in Criminal Justice Graduated June 2010
University of Phoenix – Bachelor’s Degree in Criminal Justice Graduated June 2012
University of Phoenix – Master’s Degree in Administration of Justice and Security Graduated June 2014
Certifications and Trainings
Certified in First Aid and CPR
Certified user of the AED Machine
Certified with Taser International
Defensive Driving Certificate
Fire Safety Certificate
Work Experience
Jan 2012 – Present – Southwest Document Services
oPerformed Assistant duties such as Filing, Faxing, Answering phone calls, and creating PowerPoint presentations.
July 2012 to December 2012 – Santa Fe Clerk’s Office – Santa Fe, NM 87501
oPerformed complex office related functions such as answering and routing numerous phone calls, faxing documents, scanning documents.
oConverting and importing probate deeds to different databases.
June 2005 – October 2005 / June 2007 to April 2008 – City of Espanola – Espanola NM, 87532
oConducted bookings, fingerprinting, and searches on inmate.
oTransported all inmates to different facilities such as medical facilities for medical clearances throughout the state.
oEntered inmate data, faxed documents, and collected bond money.
October 2004 to May 2005 – AKAL Security - Espanola, NM 87532
oSecuring the Espanola Middle School and High School ensuring safety on all staff and students.
oMaking sure students arrive to class on time and are not loitering.
oLogging in daily visitors that arrive on campus.
oProcessed daily accident and incident reports
November 2001 to August 2004 – Presbyterian Medical Services, Santa Fe, NM 87501
oResponsible for overseeing safety of children on school busses such as making sure they were safely escorted, and seat belted.
oAssisted teachers with maintaining files, answering classroom phones, and overseeing children.
References Upon Request
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