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Warehouse Management Customer Service

Location:
Lawrenceville, GA
Posted:
October 29, 2023

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Resume:

LAWRENCE J. JENKINS

**** ******** ****

Snellville, GA 30078

phone: 404-***-****

e-mail: ad0pdt@r.postjobfree.com

CAREER SUMMARY

Dynamic, multitalented professional demonstrating 30 years of proven experience in all areas of food and beverage, procurement, logistics, and warehouse management in varied contexts from full service to theme parks. SIGNIFICANT QUALIFICATIONS

● Directs a team to maximum productivity by establishing priorities, tracking workflow, and providing guidance and feedback.

● Coordinates and controls the order cycles, directs risk management, and establishes personal safety protocols.

● Consistently achieves targeted food, labor, and other controllable costs.

● Establishes and institutes restaurant procedures from ground zero.

● Manages operations with annual sales of $5.5M.

● Motivates a team of up to 75 personnel.

● Facilitates the highest levels of customer service.

● Demonstrates ability to creatively reorganize existing systems to improve organizational efficiency. PROFESSIONAL EXPERIENCE

STONE MOUNTAIN PARK – Atlanta, GA (2015-2021)

Logistics Manager

Directed all distribution center activities for all departments on Stone Mountain Park. Managed the processes involved in the supply chain and collaborated with a variety of parties including suppliers, manufacturers, retailers and consumers. Established and documented standard and emergency operational procedures for activities such as verification of incoming and outgoing shipments, handling and positioning of materials, and keeping distribution center inventory current. Inspected and tracked physical condition of distribution center, vehicles and equipment and orders testing, maintenance, repairs or replacements as necessary. Developed and maintained positive business relationships with key stakeholders involved in logistics activity. Collaborated with other departments as necessary to meet department requirements to take advantage of sales opportunities or, in case of shortages, to minimize negative impacts on the business. Ensured all inventories were being conducted according to corporate policy. Maintained the cleanliness, maintenance, and safety of the warehouse. Conducted and coordinated all employee interviewing, training, scheduling, and staffing.

Multi-Unit Food Service Operations Manager (2007-2015) Supervised the food service operations of 5 different themed concepts within Stone Mountain Park. Directed the daily operations of the restaurants, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer. BUGABOO CREEK STEAKHOUSE – Lithonia, GA (2002-2007) Assistant General Manager

Managed and directed all areas of business operations from P&L to staffing including budgeting, forecasting, and long-range planning. Implemented cost controls to maintain bottom-line profitability. Managed the selection, supervision, training, and development of food preparation crew, servers, bartenders, and support staff. Maintained inventory controls and conducted all purchasing for food, small wares, paper goods, and linens. MICK’S RESTARANT – Atlanta, GA (2001-2002)

Assistant General Manager/Kitchen Manager

Directly supervised over 30 BOH employees and oversaw quality of workmanship. Motivated staff to optimal levels of performance. Responsible for hiring, training, and retention of all BOH staff. SIESTA GRILL (FORMERLY RIO BRAVO) – Atlanta, GA (1994-2001) Kitchen Manager

Oversaw all hiring, training and food purchasing.

RAYS ON THE RIVER – Marietta, GA (1986-1994)

Executive Chef

Managed and directed all BOH operations. Responsible for developing the menu and planning the selection of seasonal food, menu pricing. Implement cost controls to maintain bottom-line profitability. Monitor a purchase orders system and authorize account payables.

REFERENCES AVAILABLE UPON REQUEST



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