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General Manager Restaurant Management

Location:
Ashburn, VA
Posted:
October 29, 2023

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Resume:

Raymond Tabarani

Olney, MD *****

ad0pcl@r.postjobfree.com

240-***-****

Relevant Experience

Professional restaurant management experience, both in the United

States and the Middle East.

•Development of training materials for both sales and service professionals.

•Management of retail associates, meeting target deadlines, and achieving sales quotas.

•Management of fast-paced restaurant franchised retail stores, and meeting evolving market

demands, while ensuring performance via fast adaptability.

•Cultivation of existing resources to sustain customer relationships and providing exceptional client service to secure return business.

•Resources planning and management.

•Profit and loss accountability.

•Efficiency in production, reduction in running costs, and increase in revenue.

•Hired, trained, and developed associates and supervisors with a specialized focus on employees.

retention.

Work History

Open consulting Store General Manager

IHOP (King star enterprise) Jan.2023- Sept: 2023

Helped open the new store.

Trained new managers to meet IHOP standards.

Hired and helped in training and all new and old employees.

Set Schedules and manage the store P&L.

Set program to develop the management team to higher standards.

Set store plan for the front of the house and back of the house to reach our goals.

Opening consulting Store General Manager, Nov.2022-Jan.2023

Balkonie Restaurant Bar and Grill, Greenbelt, Md

Create a new menu.

Hire and develop new managers and employees.

Fix the kitchen setup by new setup to deliver the new items on the menu.

Reset the alcohol and wine menu to limit the waste.

Adding 6 kinds of draft beer and remove some of the slow selling bottle beers from the.

Reset the dining room floor and create a private section that can hold special events.

Building carryout and delivery system to work with multiple delivery companies like Uber eat, dash door and more.

Store General Manager, Nov. 2021- Aug. 2022

The Greene Turtle

•Hired, trained, and developed an average of 45 t0 60 people.

•Ultimate profit and loss accountability for the annual production and revenue.

Help in developing assistant managers and shift leaders.

Controlled the food cost and labor to the company standards.

Help in developing the second part of their training.

District Manager, October 2019 to October 2021

Dunkin Donuts – Hagerstown MD, WV, PA, VA.

• Responsible for eight stores.

• Responsible for sale and budgets

• Meeting company goals and achieving them.

• Hiring managers and helping in developing them to store managers set program to train all manager.

• Achieving sales during epidemic (COVID -19) help in keeping all stores open.

• Implemented COVID-19 safety procedures and without having any employee getting sick.

• Did cut down expenses and increased profits.

Store General Manager, February 2015 to October 2018

Petco Inc. - Germantown, MD

• Hired, trained, and developed an average of twenty-five (25) staff for a pet supply store.

• Established a sales-driven work responsibility for all staff and departments.

• Created and managed promotional campaigns targeted at increasing revenue.

• Balanced and managed inventory against supplies, and general demand.

• Responsible for a consistent annual revenue increase of 17-27%.

• Ultimate profit and loss accountability for the annual production and revenue.

1st Assistant Store Manager, March 2013 to November 2014

Safeway Inc - Darnestown, MD

Responsible for the whole store and all employees and department managers.

• Work with all department managers to communicate all updates from the company.

• Responsible for (OSAT) the customer service observations program and the way to improve this area,

work closely with all supervisors and checkers to ensure our improvement in this area to meet cooperate.

goal.

• Responsible for OUT-OF-Stock program in the store work with the Grocery department and all other

department including venders.

• Acting store manager in time the store manager on vacation to insure take full responsibility to store.

• Help in Six stores in different areas when need and I did make changes that helped all the stores I

worked to improve customer's service and out of stock to better level.

Assistant Store Manager, January 2012 to February 2013

The Fresh Market - Rockville, MD

Responsible for three departments and seventy-five full-time professionals.

• Work closely with three department Managers to communicate corporate expectations as well as assist

them in achieving goals and quotas.

• Focus on customer satisfaction, maximizing productivity and efficiency to increase revenue.

• Ensure employee and customer safety and open/close the retail front.

• Training and hiring manager.

• Partner with four departments oversee their goals and how to achieve them.

Store General Manager, April 2007 to April 2011

CVS - Twin Brook, MD

Trained and developed staff to ensure readiness to meet sales objectives.

• Provided regular updates to employees regarding policies and regulations, and ensured their adherence

on the sales floor.

• Provided a strategic plan to senior management that underscores methods to enhance client

relationships, reduce costs, and increase revenue.

• Implemented the FSI program and ensured its proper utilization among staff in order to effectively

manage and control inventory.

General Manager, January 2002 to November 2006

Fame Fashions (Brioni) - Abu Dhabi

Managed the general operation of a high-end retail and clothing store which catered to international.

clients, and relied on tourism for revenue.

• Handled all in-store operations, including hiring, training, and developing professionals to cater to clients

in need of high-end merchandise.

• Worked with executive management to study developing market trends, analyzed research studies

performed by third-party vendors and implemented change.

• Achieved client satisfaction through efficiency in meeting expectations and delivering timely service,

and exceptional quality products.

• Attended seminars, developed leads, and worked with Value added Resellers (VARs) to ensure

maximum market exposure.

Education

Business Administration

Montgomery College - Rockville, MD

Ser-Safe Certified



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